Login
Start Free Trial Are you a business?? Click Here

Exoticca Reviews

3.9 Rating 262 Reviews
74 %
of reviewers recommend Exoticca

Write Your review

Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Extremely helpful customer service agent. The website was thorough and contains lots of useful information. Booking process really smooth and it was lovely to speak to the agent on the phone regarding the trip. Thank you so much. So excited for our trip!
Helpful Report
Posted 2 months ago
Hello Kayleigh, Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers. Regards, Exoticca
Posted 2 months ago
Website really good. Sales advisor very helpful and polite.
Helpful Report
Posted 2 months ago
Hello C J Paton, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Exoticca
Posted 2 months ago
I found the web site very informative and it helped me make my decision in which trip to Peru to choose. The staff when I rang up to ask a few questions were very helpful, I spoke to Maya and rang back a few days later actually book the trip I had discussed with her.
Helpful Report
Posted 2 months ago
Hello Mrs Gouldbourne, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your booking experience with us. Your kind words mean a lot to our team! Regards, Exoticca
Posted 2 months ago
Extremely helpful Customer service agent (Melanie) who assisted me hugely in booking my recent trip to India.
Helpful Report
Posted 2 months ago
Hello Rita, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Exoticca
Posted 2 months ago
Great friendly service. Mica and Matt were both knowledgeable and helped with our booking.
Helpful Report
Posted 2 months ago
Hi RJ, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Exoticca
Posted 2 months ago
Guy was very helpful
Helpful Report
Posted 2 months ago
Hello Ravij, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 2 months ago
Melanie was very helpful with our booking and even reinstated travel credit that had expired just a few days earlier. Simple and smooth booking and payment process.
Helpful Report
Posted 2 months ago
Hello, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Exoticca
Posted 2 months ago
I had a problem making a payment online. My travel agent Henry was very patient in helping me get the payment done. The Customer Service has been outstanding. I was having trouble with the website only to find out most of Exoticca's emails were going to my "Other" inbox, which I rarely check. Exoticca had, in fact, followed up masterfully on everything it should have done. I also want to add that, in looking over the prices, Exoticca offers good value for money travel options. I'm already planning a second trip -- just need a moment to get to it.
Helpful Report
Posted 2 months ago
Hello Rosemary, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We look forward to welcoming you on your adventure! Regards, Exoticca
Posted 2 months ago
Very helpful assistance with the booking from Emily. Friendly and efficient. Thank you very much.
Helpful Report
Posted 2 months ago
Hello Sally, Thank you for sharing your positive experience with Exoticca. We look forward to welcoming you on your Exoticca adventure! Regards, Exoticca
Posted 2 months ago
We were helped in all aspects of our trip asking various questions which were answered and hopefully our trip will be an unforgettable experience
Helpful Report
Posted 2 months ago
Hello Martin, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 2 months ago
Exoticca personnel are really attentive to detail. Ive just booked my second tri to Asia. People I met on my first trip to China were on their 4th and 5th tours with Expticca. Clear endorsement of confidence in the company.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us feedback. We are delighted to know you enjoyed our curated experiences. Your satisfaction is our top priority, . We can’t wait to have you back and create more wonderful memories together!
Posted 2 months ago
Booking was a little longer than we thought and some of the details are wrong. Trying to get to customers services its a nightmare.
Helpful Report
Posted 2 months ago
Hello Mr. Philip, Thank your review. We’re sorry to hear you’ve had difficulties reaching our support. We’ve noted that one of our agents has already contacted you today regarding your luggage request. Rest assured, your request is currently being processed, and we’ll be in touch with more details as soon as possible. We appreciate your patience and understanding. Regards, Exoticca
Posted 2 months ago
The booking process over the phone with VIN was very easy.
Helpful Report
Posted 2 months ago
Hi Emma, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 2 months ago
Really easy and efficient, with a very nice surprise discount at the end of the booking process, fabulous.
Helpful Report
Posted 2 months ago
Hi, Thank you so much for your kind feedback! We're thrilled to hear that you found the booking process easy and efficient, and that you enjoyed the surprise discount! We hope you have an amazing trip, and we're here if you need anything else! Take Care, Exoticca
Posted 2 months ago
Easy to use website. Had to ring re disability so completed booking with a representative. Very friendly and knowledgeable.
Helpful Report
Posted 2 months ago
Hi Wendy, Thank you for your feedback! We're glad to hear that you found our website easy to use and that our representative could assist you with your booking. We’re always here to help and appreciate your kind words! Best Wishes, Exoticca
Posted 2 months ago
Very competitive price, but kept on hold at length when waiting to be reconnected to the booking agent.
Helpful Report
Posted 2 months ago
Hi, Thank you for your feedback! We’re glad to hear you found our prices competitive. We apologize for the wait time when reconnecting with the booking agent and appreciate your patience. We’re always working to improve, and your input helps us do so! Kind Regards, Exoticca
Posted 2 months ago
Excellent attention paid by Natalia and Ema. Nothing too much trouble and an extra booking was easily added on.
Helpful Report
Posted 2 months ago
Hello Colin, Thank you for sharing your positive experience with Exoticca! Regards, Exoticca
Posted 2 months ago
The booking was made very easy by Michael. Talked me through all options very patiently. Looking forward to our holiday!
Helpful Report
Posted 2 months ago
Hello Mary, We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us positive, we look forward to welcoming you on your Exoticca adventure! Regards, Exoticca
Posted 2 months ago
Super responsive over the holiday period, gave really good information about the trip I wanted to book, and super nice and pleasant to deal with. Thank you Annie!
Helpful Report
Posted 2 months ago
Hello, Many thanks for the 5-star rating. Your kind words means a lot to our team. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 2 months ago
Just booked a river cruise on the Danube. Good service and a very competitive price. We travelled to South Africa with Exoticca last year and were delighted with the whole experience.
Helpful Report
Posted 2 months ago
Hello Lis, Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Regards, Exoticca
Posted 2 months ago
Exoticca is rated 3.9 based on 262 reviews