“I have only got to the booking stage, but had really clear helpful advice and information and a call back once I had a chance to discuss with my partner at which point I went ahead and booked. Thank you Manuel”
“Just booked our second trip with this company! Great value for money, always super helpful and quick getting back to you if you have any queries. Contrary to some reviews you can choose to pay using either credit card or bank transfer! Fabulous itineraries on offer! Great company, I would highly recommend!”
Hi,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
“Booked two trips with Julia.
Very helpful , efficient and a loveky manner.
Let’s hope the trips are as good as the customer service/ sales team. 😂🤞🏼
Thank you.”
Hi,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
Hi Nicholas,
We appreciate your feedback and are delighted to know you enjoyed our Customer Service. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca
“The customer service I received by Florence was first class - top marks from me! She was exceptionally helpful, patience, responsive and attentive throughout all of the booking process. She is extremely professional - exemplary in every way. A great ambassador for Exoticca and also the travel industry. This is the second trip I have booked with Florence and I will definitely be booking the next one with her too. Thank you Florence for all of your help. You are brilliant at your job!”
Hi Melanie,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
“I had already looked at the trip online, but Ruth gave me full details and advise during the booking.
No hard sell and as a returning customer nice discount applied”
“Booking very easy and quick using the website. Extra excursions are available for an extra cost. Prepaid tips are required to be paid on the river cruise.”
“I’ve traveled to Uganda and Indonesia with Exottica and have just booked for the Azores with them as I’ve found their services excellent and exceptional value for money They are professional proficient and polite - almost perfect!!”
Hello,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your support means everything to us, and we can’t wait to exceed your expectations every time you choose us!
Regards,
Exoticca
“Easy booking procedure with full disclosure regarding critical terms & conditions along with detailed Itinerary. Plus added bonus of 24 hr price lock to consider decision prior to the financial commitment.
Looking forward to the trip in due course.”
Hi Dave,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you so much.
Regards,
Exoticca
“Meya ( spelling ?) was very patient answering our questions about the holiday we have now booked to Ecuador .She helped by holding our quote while we sorted various things out and was pleasant throughout.”
Hi,
Thank you so much for your review.
We’ll continue to strive to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Regards,
Exoticca
“We wanted to book a 16 day trip to celebrate our 40th wedding anniversary. In the end we opted for 21 days as Sunnie was so patient with us. We were not rushed or pressed into any booking, she allowed us time to consider all options before making our final decision. Can't wait until we go”
Hi JJ,
Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Also, let us congratulate you on your wedding anniversary.
Regards,
Exoticca
Hello John,
Thank you for sharing your positive experience with Exoticca! We look forward to welcoming you on your Exoticca adventure.
Regards,
Exoticca
“Extremely helpful customer service agent. The website was thorough and contains lots of useful information. Booking process really smooth and it was lovely to speak to the agent on the phone regarding the trip. Thank you so much. So excited for our trip!”
Hello Kayleigh,
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.
Regards,
Exoticca