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Exoticca Reviews

3.9 Rating 262 Reviews
74 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
A pleasant and friendly lady helped me book after online booking wouldn't let me complete transaction.
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Posted 3 weeks ago
Hi, Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Regards, Exoticca
Posted 3 weeks ago
We couldn’t be happier with the service, Maya the agent answered all our questions as we were new to them. The process couldn’t be easier. Assuming the trip goes as we expect I think we’ll be using the exclusively. A friend just came back from Jordan with them and said the trip exceeded their expectations and is now an advocate of Exoticca.
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Posted 3 weeks ago
Hi Luis, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! Regards, Exoticca
Posted 3 weeks ago
I have had wonderful holidays in the past with Exoticca. And exceptional service and advice.
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Posted 3 weeks ago
Hello Sarah, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 3 weeks ago
Carlos was very helpful.
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Posted 3 weeks ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 3 weeks ago
So very easy to book my holiday and the operative I soke to (Sunny) was very helpful.
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Posted 3 weeks ago
Hi Bill, We’re glad that you enjoyed your extraordinary Exoticca booking experience! If you need anything, just let us know. Kind regards, Exoticca
Posted 3 weeks ago
I have just today booked a trip,so I can only mention the booking process,but I was very impressed with the patience and helpfulness of Ema the person on the phone.So looking forward to the trip and excursions in the Azores
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Posted 3 weeks ago
Hello, Thank you so much for the 5* review and your kind words about our travel expert! Regards, Exoticca
Posted 3 weeks ago
Just booked a trip to Jordan by phone, because we had some questions and wanted to discuss some options. Call was answered really quickly and we were helped really well and efficiently by Vin. Great experience and we are now looking forward to our forthcoming trip.
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Posted 3 weeks ago
Hello Greg, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 3 weeks ago
Just booked my 5th trip in 14 months. Great company in my experience. Be advised long haul tours can be arduous, and in some cases dont expect european standards; it's all part of the experience!
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Posted 3 weeks ago
Hello Sean, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 3 weeks ago
Ruth was a very friendly and knowledgeable advisor promptly kept up with fallow ups. It was a pleasure booking the holiday.
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Posted 4 weeks ago
Hello, We are so grateful for your kind words and look forward to welcoming you soon! Regards, Exoticca
Posted 4 weeks ago
Very happy with the booking experience. The price of the tour was very competitive. The app it's very useful and easy to use
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Posted 4 weeks ago
Hello, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 4 weeks ago
I spoke to a very helpful adviser, who made booking my trip quick and easy.
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Posted 4 weeks ago
Hello Linda, Thank you so much for taking the time to leave us a 5-star review. We cant wait to welcome you on your trip! Regards, Exoticca
Posted 4 weeks ago
Made a booking today and paid in full but is saying I still owe £100. I phoned to enquire why and was informed someone would call me back and never received a call. What is the point in confirming a price and agreeing to pay in full when they add more afterwards but can't explain it?
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Posted 4 weeks ago
Hello, Thank you for sharing your experience and we apologize for the frustration caused. We can see there has been an IT error when applying a $100 discount from booking. Please rest assured our management team is working on applying the discount and your balance is $0. We will have a dedicated agent reach out to you to ensure you are up to date with all your trip details. Regards, Exoticca
Posted 4 weeks ago
Jasper was an excellent holiday adviser. He was able to talk through all our holiday options and answer all questions. Information was captured in a timely manner and all details were logged correctly and accurately. Holiday schedule looks gret and looking forward to our trip.
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Posted 1 month ago
Hello Lindsay, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your booking experience with us. Your kind words mean a lot to our team! Regards, Exoticca
Posted 1 month ago
We are about to take our 6th Trip with the remarkable EXOTICCA. Why? Exoticca have given us the opportunity to visit Ecuador, Peru, Chile (including Easter Island) Argentina and Norway at affordable prices, without any sacrifice as far as comfort is concerned. EXOTICCA provide adventures. The itineraries are put together with considerable thought and expertise. As a result, we have been led by excellent and informative guides. On our Ecuador trip, it was just the guide and us. In particular, they have provided us with good insights about the countries we have visited . On a practical level, the accommodation provided has suited us well. If anything does go wrong the senior team have a good customer service ethos and issues are resolved in a reasonable way.
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Posted 1 month ago
Hello Barrie, Wow! Six trips with Exoticca—that’s amazing! We're so happy to hear that you've had such incredible experiences with us. Thank you for your trust, and we can’t wait to help you create more unforgettable adventures! Regards, Exoticca
Posted 1 month ago
We‘ve just booked a trip to Norway. Booking process was really easy and straightforward. Can’t wait to go now!
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Posted 1 month ago
Hello Marion, We’re really grateful and appreciate you taking the time to share your rating with us - We can't wait to welcome you to Norway! Regards, Exoticca
Posted 1 month ago
Fantastic service today much appreciated 😁
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Posted 1 month ago
Hi Mark, Thanks so much for sharing your experience with us! Regards, Exoticca
Posted 1 month ago
Great company to travel with. Booking staff knowledgeable and really helpful Takes the stress out of travelling.
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Posted 1 month ago
Hello Sue, Thanks so much for sharing your experience with us. Regards, Exoticca
Posted 1 month ago
Very good offer for a tour of Turkey which is somewhere where we have been but wanted to see the interior. Easy to book. Can't wait to go.
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Posted 1 month ago
Hello Chris, We’re really grateful and appreciate you taking the time to share your rating with us. Regards, Exoticca
Posted 1 month ago
I was pleased that I chose Exoticca to join a organised tour of Jordan. Airport transfer was included both ways with free visa. Half board was included in the price. It was very good value for money. The tour was very well organised and packed with lots of activities, combination of visit to historical landmarks and biblical sites, desert experience and Dead Sea including admission fees and a guide. Our guide, Adnan, was very experienced, informative and helpful. I cannot fault Exoticca. I can see myself booking another holiday with them again.
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Posted 1 month ago
Hi Yasuko, Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Jordan. The pictures that you shared are magnificent. We can’t wait to welcome you back for another fantastic experience. Regards, Exoticca
Posted 1 month ago
Just booked but already a nightmare getting any response from customer services. Makes me wonder what I've paid for!
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Posted 1 month ago
Hi, Thank you for sharing your feedback. We are sorry to hear that you have not been correctly assisted by our team. We apologize for this and want to let you know that one of our agents has contacted you to check if you still need assistance. Kindly check your inbox. Regards, Exoticca
Posted 1 month ago
Exoticca is rated 3.9 based on 262 reviews