Login
Start Free Trial Are you a business? Click Here

Exoticca Reviews

4.4 Rating 670 Reviews
87 %
of reviewers recommend Exoticca

Write Your review

Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Very well organised. Excellent guides. All trips were brilliant as were hotels.
Helpful Report
Posted 1 week ago
Hi Pam, Thank you so much for your wonderful feedback! We’re delighted to hear that you found everything very well organised and that our guides, trips, and hotels met your expectations. Your kind words mean a lot, and we hope to welcome you on another amazing adventure soon! Regards, Exoticca
Posted 1 week ago
A packed itinerary with optional tours, knowledgeable guides, good accommodation and well organised
Helpful Report
Posted 1 week ago
Hi Anita, Thank you for sharing your feedback! We're delighted to hear that you enjoyed the packed itinerary, the optional tours, and the expertise of our guides. It’s great to know that the accommodation and overall organisation met your expectations as well. We truly appreciate your kind words and hope to welcome you on another adventure soon! Regards, Exoticca
Posted 1 week ago
Carlos was most helpful and efficiently processed my change of date request. My mobile connection kept dropping out but each time, he called me back. Thankyou again Carlos!
Helpful Report
Posted 1 week ago
Hi Clare, Thank you so much for your lovely feedback! We're delighted to hear that Carlos was able to assist you efficiently with your date change request. It’s great to know he stayed on top of things and called you back each time your mobile connection dropped — true dedication to great service! Regards, Exoticca
Posted 1 week ago
Melanie was so informative and helpful and answered all my questions with ease.
Helpful Report
Posted 1 week ago
Hi Karen, Thank you so much for your kind words! We’re delighted to hear that Melanie was informative, helpful, and able to answer all your questions with ease. We truly appreciate your feedback and we’re glad she made your experience a positive one. If there’s anything else we can assist you with, we’re always here to help. Regards, Exoticca
Posted 1 week ago
Vin the Exoticca representative that we spoke to was extremely informative, very customer centred and presented a range of options for consideration. He also had an excellent knowledge of our preferred package and gave us very comprehensive information. We were very happy to book with Exoticca for the first time and we are looking forward to the trip to Asia
Helpful Report
Posted 1 week ago
Hi, Thank you for your wonderful feedback! We’re delighted to hear that Vin was able to provide you with clear, detailed and customer-focused guidance. It’s great to know that his knowledge of your preferred package helped you feel confident and well-informed throughout the booking process. Regards, Exoticca
Posted 1 week ago
Fantastic India 'Golden triangle' trip was amazing. Taj Mahal was brilliant as was the tiger safari (we did see a tiger on our safari). Jaipur was also well worth the visit
Helpful Report
Posted 1 week ago
Hi Trevor and Sheila, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the Golden Triangle experience and that the Taj Mahal and tiger safari were true highlights. Incredible pictures, by the way! Regards, Exoticca
Posted 1 week ago
Enjoyed Uzbekistan tour a month ago. Booked for Albania tour next year. Simon helped me a lot and made it so smooth. Worth using this company for less stress.
Helpful Report
Posted 1 week ago
Hi Abdul, I enjoyed the Uzbekistan tour a month ago and have already booked the Albania tour for next year. Simon was extremely helpful and made the process very smooth. Definitely worth using this company for a stress-free experience. Regards, Exoticca
Posted 1 week ago
It wasn’t Exoticca it the tap Portugal airlines website and app is very poor as I double booked the checked in luggage and they wouldn’t cancel or the facility to edit was not available so I lost out on extra £62.50
Helpful Report
Posted 1 week ago
Hi, Thank you for your message and for clarifying that the issue was with the airline's website. We’re sorry to hear about the inconvenience you experienced. Unfortunately, as this was processed directly through TAP Portugal, any refunds or adjustments would need to be handled by their customer service team. We recommend contacting TAP Portugal Airlines directly and providing details of the duplicate charge for review. Regards, Exoticca
Posted 1 week ago
Booking process very straightforward. Various options made clear at each stage of the process and the price actually matched that advertised on website.
Helpful Report
Posted 1 week ago
Hi, The booking process was very straightforward. Various options were clearly presented at each stage, and the price matched exactly what was advertised on the website. Regards, Exoticca
Posted 1 week ago
I’ve been with exoticca four or five times, and always had an excellent time for what I think is the best price around. As I advised everybody that I talk to just check your flights and check that you’re happy with your booking. If you’re not happy with your flights, speak to them as you may be able to get them changed, but do this before you go. I’ve just been to Peru and seen some absolutely amazing sites. The local guides were excellent. I wouldn’t keep using them if I wasn’t happy with what they provide. I now also have friends that use them.
Helpful Report
Posted 1 week ago
Hi, Thank you so much for sharing your experience and for your continued trust in Exoticca. We’re delighted to hear that you’ve consistently had excellent trips with us and that your recent visit to Peru was memorable, with amazing sites and excellent local guides. We look forward to helping you create many more memorable journeys in the future! Regards, Exoticca
Posted 1 week ago
Excellent company to deal with so far. A special thanks to Beatriz who was so patient dealing with a number of questions I asked regarding hotels etc.
Helpful Report
Posted 1 week ago
Hi Philip, Excellent company to deal with so far. A special thanks to Beatriz, who was incredibly patient in answering the many questions I had regarding hotels and other details. Regards, Exoticca
Posted 1 week ago
Nick, based in Barcelona, was our first point of contact and he was excellent. Talked us through everything and we booked there and then. Management...he's a real asset for your company please give him recognition. First time with this company so we'll give you more feedback on our return from our Egypt trip next October, but perfect customer care and good value is our impression to date. Things were so clearly explained and questions knowledgeably answered, which is much appreciated when you are approaching 80!! Thank you
Helpful Report
Posted 1 week ago
Hi Francis, Thank you so much for your kind words. We’re delighted to hear that our agent provided such excellent support and made your booking experience smooth and enjoyable. We will certainly pass your praise on to him. We appreciate your trust in our company for your upcoming Egypt trip and look forward to hearing more feedback upon your return. It means a lot to know that our efforts to provide clear explanations and attentive service are making a difference. Wishing you a wonderful and memorable journey! Regards, Exoticca
Posted 1 week ago
As a regular Exoticca customer I'm pretty comfortable booking holidays online but decided to phone as I had a couple of questions.... Brian was extremely helpful, answered our queries and ensured everything was sorted promptly and to our satisfaction.
Helpful Report
Posted 1 week ago
Hi Colleen, Thank you for taking the time to share your experience. We’re delighted to hear that our agent provided such helpful and attentive support, and that your queries were answered promptly and to your satisfaction. We look forward to assisting you with your future holidays and hope your next booking is just as seamless. Warm regards, Regards, Exoticca
Posted 1 week ago
Exotica were brilliant, during our adventure. We had action packed days, with amazing guides. We felt very looked after, on what must have been a organisational nightmare.
Helpful Report
Posted 1 week ago
Hi, Thank you so much for your feedback and your wonderful pictures. We’re thrilled to hear that you had such an exciting and well-organized adventure with us. It’s fantastic that our guides made you feel well looked after throughout those action-packed days! We truly appreciate your kind words and look forward to planning another unforgettable journey with you soon. Regards, Exoticca
Posted 1 week ago
Fast, efficient service
Helpful Report
Posted 1 week ago
Hi Jane, Thank you for your review. We’re glad to hear you were happy with our fast and efficient service. We look forward to assisting you again soon! Regards, Exoticca
Posted 1 week ago
Really thorough explanation of the trip. Vin made sure we understood everything and we received all the information via email really quickly. Their app is easy to use too?
Helpful Report
Posted 1 week ago
Hi Debby, Thank you so much for your kind words! We’re delighted to hear that Vin provided a clear and thorough explanation of your trip and that you received all the information promptly. It’s great to know you also found our app easy to use! We truly appreciate your feedback and look forward to helping you plan your next adventure soon. Regards, Exoticca
Posted 1 week ago
Excellent tours, fantastic guides, great hotels and good value for money. We will book with this company again as we thoroughly enjoyed our trip to China.
Helpful Report
Posted 1 week ago
Hi Sls, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your trip to China and that the tours, guides, and hotels all met your expectations. It’s fantastic to know you found the experience great value for money, and we truly appreciate your trust in us. We look forward to welcoming you on another adventure soon. Regards, Exoticca
Posted 1 week ago
Speedy answering, quick process and very helpful.
Helpful Report
Posted 1 week ago
Hi Michele, Thank you for your feedback! We’re glad to hear you found our service speedy, efficient, and helpful. We really appreciate your kind words. Regards, Exoticca
Posted 1 week ago
We recently travelled to China with Exoticca and had a great experience. From the time we planned our trip, to our return back home, we were very happy with the whole experience. The fact that you could pay on installments. That flights and connecting travel was included was certainly a factor in our decision to book with them. The quality of the hotels generally was very high, to the extent that I can now boast that I've slept in the biggest double bed that I have ever slept in. We also got to travel on a bullet train on our travels. Looking at the destinations that they offer is another factor to consider. We are already planning our next trip. Happy travelling.
Helpful Report
Posted 1 week ago
Hi Clem, Thank you so much for your fantastic review! We’re thrilled to hear that your trip to China with Exoticca exceeded your expectations, from planning to returning home. It’s great that the installment payment option, included flights, high-quality hotels, and experiences like the bullet train made your journey memorable. We’re even more excited that you’re already planning your next trip. Regards, Exoticca
Posted 1 week ago
The trip to Zimbabwe,Botswana,South Africa and Namibia is very well organised lovely hotels and food .Quite an adventure and great value for money
Helpful Report
Posted 1 week ago
Hi, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your trip to Zimbabwe, Botswana, South Africa, and Namibia, and that the hotels, food, and overall organisation met your expectations. It’s wonderful that the adventure lived up to your hopes and offered great value for money. We truly appreciate your kind words! Regards, Exoticca
Posted 1 week ago
Exoticca is rated 4.4 based on 670 reviews