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Exoticca Reviews

4.4 Rating 665 Reviews
88 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Fantastic India 'Golden triangle' trip was amazing. Taj Mahal was brilliant as was the tiger safari (we did see a tiger on our safari). Jaipur was also well worth the visit
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Posted 6 days ago
Hi Trevor and Sheila, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the Golden Triangle experience and that the Taj Mahal and tiger safari were true highlights. Incredible pictures, by the way! Regards, Exoticca
Posted 5 days ago
Enjoyed Uzbekistan tour a month ago. Booked for Albania tour next year. Simon helped me a lot and made it so smooth. Worth using this company for less stress.
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Posted 1 week ago
Hi Abdul, I enjoyed the Uzbekistan tour a month ago and have already booked the Albania tour for next year. Simon was extremely helpful and made the process very smooth. Definitely worth using this company for a stress-free experience. Regards, Exoticca
Posted 6 days ago
It wasn’t Exoticca it the tap Portugal airlines website and app is very poor as I double booked the checked in luggage and they wouldn’t cancel or the facility to edit was not available so I lost out on extra £62.50
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Posted 1 week ago
Hi, Thank you for your message and for clarifying that the issue was with the airline's website. We’re sorry to hear about the inconvenience you experienced. Unfortunately, as this was processed directly through TAP Portugal, any refunds or adjustments would need to be handled by their customer service team. We recommend contacting TAP Portugal Airlines directly and providing details of the duplicate charge for review. Regards, Exoticca
Posted 6 days ago
Booking process very straightforward. Various options made clear at each stage of the process and the price actually matched that advertised on website.
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Posted 1 week ago
Hi, The booking process was very straightforward. Various options were clearly presented at each stage, and the price matched exactly what was advertised on the website. Regards, Exoticca
Posted 6 days ago
I’ve been with exoticca four or five times, and always had an excellent time for what I think is the best price around. As I advised everybody that I talk to just check your flights and check that you’re happy with your booking. If you’re not happy with your flights, speak to them as you may be able to get them changed, but do this before you go. I’ve just been to Peru and seen some absolutely amazing sites. The local guides were excellent. I wouldn’t keep using them if I wasn’t happy with what they provide. I now also have friends that use them.
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Posted 1 week ago
Hi, Thank you so much for sharing your experience and for your continued trust in Exoticca. We’re delighted to hear that you’ve consistently had excellent trips with us and that your recent visit to Peru was memorable, with amazing sites and excellent local guides. We look forward to helping you create many more memorable journeys in the future! Regards, Exoticca
Posted 6 days ago
Excellent company to deal with so far. A special thanks to Beatriz who was so patient dealing with a number of questions I asked regarding hotels etc.
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Posted 1 week ago
Hi Philip, Excellent company to deal with so far. A special thanks to Beatriz, who was incredibly patient in answering the many questions I had regarding hotels and other details. Regards, Exoticca
Posted 6 days ago
Nick, based in Barcelona, was our first point of contact and he was excellent. Talked us through everything and we booked there and then. Management...he's a real asset for your company please give him recognition. First time with this company so we'll give you more feedback on our return from our Egypt trip next October, but perfect customer care and good value is our impression to date. Things were so clearly explained and questions knowledgeably answered, which is much appreciated when you are approaching 80!! Thank you
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Posted 1 week ago
Hi Francis, Thank you so much for your kind words. We’re delighted to hear that our agent provided such excellent support and made your booking experience smooth and enjoyable. We will certainly pass your praise on to him. We appreciate your trust in our company for your upcoming Egypt trip and look forward to hearing more feedback upon your return. It means a lot to know that our efforts to provide clear explanations and attentive service are making a difference. Wishing you a wonderful and memorable journey! Regards, Exoticca
Posted 6 days ago
As a regular Exoticca customer I'm pretty comfortable booking holidays online but decided to phone as I had a couple of questions.... Brian was extremely helpful, answered our queries and ensured everything was sorted promptly and to our satisfaction.
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Posted 1 week ago
Hi Colleen, Thank you for taking the time to share your experience. We’re delighted to hear that our agent provided such helpful and attentive support, and that your queries were answered promptly and to your satisfaction. We look forward to assisting you with your future holidays and hope your next booking is just as seamless. Warm regards, Regards, Exoticca
Posted 6 days ago
Exotica were brilliant, during our adventure. We had action packed days, with amazing guides. We felt very looked after, on what must have been a organisational nightmare.
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Posted 1 week ago
Hi, Thank you so much for your feedback and your wonderful pictures. We’re thrilled to hear that you had such an exciting and well-organized adventure with us. It’s fantastic that our guides made you feel well looked after throughout those action-packed days! We truly appreciate your kind words and look forward to planning another unforgettable journey with you soon. Regards, Exoticca
Posted 1 week ago
Fast, efficient service
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Posted 1 week ago
Hi Jane, Thank you for your review. We’re glad to hear you were happy with our fast and efficient service. We look forward to assisting you again soon! Regards, Exoticca
Posted 1 week ago
Really thorough explanation of the trip. Vin made sure we understood everything and we received all the information via email really quickly. Their app is easy to use too?
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Posted 1 week ago
Hi Debby, Thank you so much for your kind words! We’re delighted to hear that Vin provided a clear and thorough explanation of your trip and that you received all the information promptly. It’s great to know you also found our app easy to use! We truly appreciate your feedback and look forward to helping you plan your next adventure soon. Regards, Exoticca
Posted 1 week ago
Excellent tours, fantastic guides, great hotels and good value for money. We will book with this company again as we thoroughly enjoyed our trip to China.
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Posted 1 week ago
Hi Sls, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your trip to China and that the tours, guides, and hotels all met your expectations. It’s fantastic to know you found the experience great value for money, and we truly appreciate your trust in us. We look forward to welcoming you on another adventure soon. Regards, Exoticca
Posted 1 week ago
Speedy answering, quick process and very helpful.
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Posted 1 week ago
Hi Michele, Thank you for your feedback! We’re glad to hear you found our service speedy, efficient, and helpful. We really appreciate your kind words. Regards, Exoticca
Posted 1 week ago
We recently travelled to China with Exoticca and had a great experience. From the time we planned our trip, to our return back home, we were very happy with the whole experience. The fact that you could pay on installments. That flights and connecting travel was included was certainly a factor in our decision to book with them. The quality of the hotels generally was very high, to the extent that I can now boast that I've slept in the biggest double bed that I have ever slept in. We also got to travel on a bullet train on our travels. Looking at the destinations that they offer is another factor to consider. We are already planning our next trip. Happy travelling.
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Posted 1 week ago
Hi Clem, Thank you so much for your fantastic review! We’re thrilled to hear that your trip to China with Exoticca exceeded your expectations, from planning to returning home. It’s great that the installment payment option, included flights, high-quality hotels, and experiences like the bullet train made your journey memorable. We’re even more excited that you’re already planning your next trip. Regards, Exoticca
Posted 1 week ago
The trip to Zimbabwe,Botswana,South Africa and Namibia is very well organised lovely hotels and food .Quite an adventure and great value for money
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Posted 1 week ago
Hi, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your trip to Zimbabwe, Botswana, South Africa, and Namibia, and that the hotels, food, and overall organisation met your expectations. It’s wonderful that the adventure lived up to your hopes and offered great value for money. We truly appreciate your kind words! Regards, Exoticca
Posted 1 week ago
The trip to China’s Icons & the Avatar Mountains was excellent. This trip is well designed and packaged and excellent value for money. Each area we visited had it's own unique characteristics and was great to see. A highly recommended trip if you want to see China.
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Posted 1 week ago
Hi Amin, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the China’s Icons & the Avatar Mountains trip and found it well-designed and excellent value for money. It’s great that each area left a memorable impression. We really appreciate your recommendation and hope to welcome you on another adventure soon! Regards, Exoticca
Posted 1 week ago
not travelled as yet but my booking experience with Maya today was smooth and so decided to go ahead and book the tour to Peru/Argentina/Brazil . Hopefully the tour will run smoothly as our booking experience.
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Posted 1 week ago
Hi Gregory, Thank you for your feedback! We’re delighted to hear that your booking experience with Maya was smooth and enjoyable. We’ll do our best to ensure that your upcoming tour to Peru, Argentina, and Brazil is just as seamless and memorable as your booking experience. Regards, Exoticca
Posted 1 week ago
We booked a trip to Turkey over a year before we travelled. The communication throughout that time and particularly in the final run up was brilliant. But the trip itself is where Exoticca really stand out. Yes the hotels were a bit out of the way, but with such a packed itinerary we only ever slept there. It was great! We saw so much of the country, we had the same guide and driver for the trip which was really nice and the stops and visits were really well planned. Would definitely travel with them again
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Posted 1 week ago
Hi Rebecca, Thank you so much for sharing your experience and the beautiful pictures! We’re thrilled to hear that the planning and communication met your expectations, and that the trip itself exceeded them. It’s wonderful that you enjoyed the itinerary, your guide and driver, and the carefully planned stops throughout Turkey. We really appreciate your kind words and look forward to welcoming you on another journey in the future! Regards, Exoticca
Posted 1 week ago
Agustin was great in finalising our Christmas trip to Morocco
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Posted 1 week ago
Hi, Thank you for your lovely comment! We’re delighted to hear that Agustín provided such great support in finalising your Christmas trip to Morocco. We’ll be sure to pass along your kind words to him. Wishing you a fantastic holiday! Regards, Exoticca
Posted 1 week ago
Ability to link internal UK and international flights with same airline both ways meant smooth transfers and no baggage worries. Customer service on the ground in Jordan was excellent, both in terms of airport meet & greet/departure and guide/driver during the stay. Small group size (15) was perfect.
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Posted 1 week ago
Hi Ron, Thank you for sharing your wonderful feedback! We’re so pleased to hear that the smooth flight connections and excellent on-the-ground service in Jordan made your trip enjoyable. It’s great to know the small group size worked perfectly for you. We truly appreciate your kind words and hope to welcome you on another journey soon. Regards, Exoticca
Posted 1 week ago
Exoticca is rated 4.4 based on 665 reviews