“Well got of to a bad start as my holiday to Jordan was cancelled due to Iran war but I had a full refund which I used to book European capital city's the girl I spoke to was very helpful and patient had to explain the money was in the wallet which she knew all about and finished off the booking did have to pay a bit extra .”
“Very helpful agent Maya on the phone. She was absolutely brilliant. I booked a Japan Tour. This is my 4 trip with exoticca. All the trips have been well organised and it takes all the hassle out of us to simply relax and enjoy the trip.”
“For us, we really like the variety of trips that Exoticca has to offer, and it's good to have some autonomy on what you want to do and places to eat, rather than be locked in to this as you can be with other tour companies.
We have been on 3 trips so far with Exoticca, our 4th one will be later this year to Galapagos which we are very much looking forward to
It would be great if Laos could be added as a destination within maybe a Cambodia and Vietnam tour, as there is currently nothing covering this area and we would be really interested!
Staff are always very friendly, keen to help book the correct trip, and share their personal experiences when appropriate.
Prompt with emails for quotes
Local staff on the ground in the countries we have visited were also very professional, good and punctual
Make sure you have Wifi or a data package for Whats App, as this how they communicate abroad, otherwise you may miss any contact from local tourist staff
Once you have booked your trip, we have found that you cannot look to contact the person you may have spent quite some time on the phone with when booking the trip any more, and you have to be put through to someone in customer services. It would be nice if you could speak to that person again, as we found that customer service were not always the best at getting back in a timely fashion if you needed to speak to someone or had any concerns.
However, we believe that overall the trips provide pretty good value for money, and are well organised, although some of the additional trips you might want to consider can seem a bit pricey!
It's also worth considering other airlines rather than the ones that are included in the initial price (generally the cheapest they can find and may well not be direct flights) and Exoticca can help you with that too. We always prefer a direct flight where possible, and it's also worth checking these out independently before booking to see what's available.
Good company, and we look forward to experiencing more trips in the future!”
“Our 8th trip with Exoticca, usual high standard, we had a fabulous time and can't wait for the next.
The choice of trips worldwide is amazing and you have a talent for finding excellent local agents.
All communication is flawless and admin is super-efficient ( no doubt the product of a lot of hard work- thank you)”
“Just got back from my Costa Rica trip provided by Exoticca. It was absolutely amazing and the service was excellent. I would have no hesitation in recommending them.”
“Just booked an amazing holiday with Exoticca. We had Exoticca rep on whatsapp along with our friends from USA and had a 3 way talk, managed seamlessly to book and ensure we all arrive same time, same hotel, same excursions.........can't wait :)”
“Just returned from a 10 day road trip through the Balkans and had a fantastic time. A well organised trip, fantastic itinerary, lovely hotels in great locations and our guide Samir was excellent. Looking forward to our second tour in Nov to Jordan”
“Our first guided tour to Egypt from arrival to departure was fantastic. Our tour guide Elia was outstanding. Our fellow travellers also made it a memorable holiday experience.
Would definitely use Exotica again.”
“Very good app with up to date info about the trip, prompt emails with trip details and any changes. Reps promptly there to pick us up at every stop and guide us through transfers. All the guides were excellent, especially Hildana in Arequipa-Colca! The whole trip was amazing!!”
“2nd holiday booked with Exoticca and flawless. First holiday was 2 weeks in Cambodia and Vietnam and everything went to plan and hence why booked again.”
“Augustin was amazing, this our 3rd holiday with them and it been perfect not to fast whilst suffering jet lag but so informative and knowledgeable can’t wait”
“China Avatar Mountains was an absolutely incredible holiday, very well organised, we visited 4 destinations and had 4 amazing guides. We've crossed off 2 bucket list destinations- The Great Wall of China and Terracotta Warriors. Zhangjiajie was our favourite place. We had an amazing group of people with us. We will definitely be booking again with Exoticca.”
“China (Avatar Mountains) trip was a fantastic experience. Its a full on itinerary but worth the effort. This holiday is the perfect mix of history, culture and natural wonders. We made some incredible memories and our group (26 people) were great travellers to spend 2 weeks with. Recommended adding a few days on the end of the trip to get the most out of Shanghai.”
“I just booked a holiday to Egypt with Exotica representative Matt and wanted to praise the help, patience and lovely manner of the call. I have previously traveled with Exotica and had a wonderful and very memorable trip .”
“Overall a great experience , very well put together easing the burden & stress with point to point rep guidance / assistance at every stage - some minor issues as wound’ve been expected - Ie how to politely & firmly deal with local traders
Due to inconvenient flight times, lost a day compared to friends we had traveled with ?
Despite this I would highly recommend travelling with Exotica 😎 👍”