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Exoticca Reviews

4.5 Rating 888 Reviews
90 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Advisor was very helpful- no question is too difficult. The price of the holiday is very competitive-actually much cheaper than competitors.
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Posted 1 week ago
I used the app to get several quotes and then phoned Exoticca direct to book Beatrice was very efficient, clear and helpful and the booking process was very easy Thank you Bruce & Nocky
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Posted 1 week ago
A great holiday at a great price. Organisation to see main points of interest with enough spare time to organise any trips you may what to organise yourself. Guides were always knowledgeable and helpful to any questions you may have alongside sorting out any issues that may crop up.All made for a good experience.
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Posted 1 week ago
I booked a trip on-line and selected the payment option of a 60% deposit taken immediately and the balance to be paid 60 days before departure. That date is still several weeks away but I have now received three emails saying the balance was due on 11th March, with no explanation for this date, and penalties or cancellation being threatened if I do not pay immediately. I have tried their Chat function but it could not answer my query and directed me to contact an agent. However I could find no way of doing this other than by completing an on line form which does not offer a quick response. This is a very poor start to my experience of booking with Exoticca, which is already holding a significant amount of my money, and so far I am regretting my decision to try this company
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Posted 1 week ago
Great organisation and communication, everything went exactly to plan . Very good value . Only advice would be don't choose American airline flights, abysmal service but that is nothing to do with Exotica! Will definitely book with them again.
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Posted 1 week ago
Was looking at booking through a different sit originally, however when i spoke to Melanie, she just made it so easy and went above and beyond, trip was planned, and booked within minutes, really appreciated the help and support. Would definitely recommend to anyone
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Posted 1 week ago
Emma was extremely patient with a couple of old age pensioners. She was helpful and friendly as she took us through the booking step by step. Most important of all, she really new her stuff and could answer all our many questions.
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Posted 1 week ago
Competitively priced
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Posted 1 week ago
This has been our 8th trip with Exotica. They always deliver the greatest hotel for the price with days packed with as much or as little as you need, I’m looking forward to my 9th trip!😊
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Posted 1 week ago
Exoticca are an excellent provider the itinerary was perfect for our honeymoon and the flight team and customer service team sorted all flight issues for us
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Posted 2 weeks ago
This was our second Exoticca trip. Once again, everything was excellent. Customer Service spot on, price is amazing for what you receive within the package. No problems what so ever. Especially happy that our Tour Guide who arrange an additional trip for us outside the pre-planned excursions and so glad we managed to squeeze in a visit GEM in Egypt, that we thought we would miss. The historical sitesof Egypt was amazing, even experiencing the chaos of traffic in Cairo was scarey but dare I say interesting.
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Posted 2 weeks ago
Our first Exoticca holiday to China exceeded all our expectations. China is absolutely amazing, the people are so welcoming and friendly, the cities are vibrant, colourful and full of life, the food is superb, the culture and history is rich and the sites and scenery are stunning. Everything for our trip was very well organised and our hotels were excellent. Our guides Bryan, Kenny, Kevin and Louis were very knowledgeable and helpful. Kevin in particular was a character and cheerfully kept us entertained (top marks). These guides were essential for getting us all in and out of the sites in the most expediate way, even at the airports. Take heed though, because this holiday included some very early starts and long days. Get to know your itinerary in advance and be prepared! Being a tourist can be hard work! Think of it as being akin to a school trip but for adults. It was superb, we are already looking at our next trip with Exoticca.
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Posted 2 weeks ago
Value for money. Warm welcome. Nice hotels Well put together trip. Highly recommended
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Posted 2 weeks ago
Just the best holiday ever. Trip to Egypt and the Nile cruise was a fantastic mixture of sightseeing and relaxing watching the world go by. Really well organised and our guide Waghi was amazing and exceeded my expectations. So knowledgeable about everything. We never usually book an organised trip, but doing something like this tour sewing the pyramids and monuments, you actually need a guide as you would miss so much !!. Also combining a Nile trip allowed some downtime just to sit on a boat and watch everyday life pass you by whilst cruising, it was an unexpected pleasure. Just a note to everyone, we posted a video for the tour company which Wadhi made letting everyone know that Egypt is a real safe place to visit, even under the current Iran situation. Please don't cancel your holiday out of fear. Journalists are spreading panic where no panic is needed !!.
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Posted 2 weeks ago
This is my second trip with Exotica. During the booking process Melanie at customer service was extremely helpful for booking our trip to Japan. Some flights involved the journey from one airport and return to another. She sorted this out. In addition flights also involved long time for connecting flights. She again managed to find flights with sorter time on the connecting flights. The booking was kept on hold for.a day for us to decide on the trip. Moreover, she applied vouchers to our trip. Than you Melanie .
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Posted 2 weeks ago
Mathew, our tour guide was fantastic, he made the trip most memorable, the accommodation was very good throughout the tour. We also had plenty of free time to explore ourselves.
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Posted 2 weeks ago
Spain tour very good with helpful and knowledgeable guides. 5th holiday with Exoticca and will definitely use them again.
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Posted 2 weeks ago
This was an excellent trip to see all the major sites. A lot was fitted in. The guide was excellent, making sure everyone was looked after with lots of great information about the sites we were visiting. The company made sure we were looked after from when we were met at the airport till the moment we left, they dealt with all hotel check ins and transport. Everything was well organised. We felt really safe with absolutely no hint anywhere of events in other parts of the Middle East.
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Posted 2 weeks ago
The local tour company was well organised and the guides very knowledgeable.
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Posted 2 weeks ago
The Guatamala and Belize trip was amazing well organised so much to see.The few days on our own in Belize made gave some relaxation time would definately recommend !
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Posted 2 weeks ago
Exoticca is rated 4.5 based on 888 reviews