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Exoticca Reviews

4.4 Rating 699 Reviews
88 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Excellent service and well organised trip. Would definitely use again.
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Posted 6 days ago
Hi Nancy, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 2 days ago
They listen and advise
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Posted 6 days ago
Hello, Thank you for sharing your positive experience with Exoticca! Regards, Exoticca
Posted 6 days ago
Really easy to book trip on line using refund received from cancelled trip.
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Posted 1 week ago
Hello Michael, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 6 days ago
Booked a holiday today and the service was amazing So helpful
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Posted 1 week ago
Hello Maliha, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 6 days ago
Amazing time I had in Jordan the guides hotels trips etc.Everything was taken care off.Amazing price for what we got.Would definitely use Exoticca again!
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Posted 1 week ago
Helllo, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 6 days ago
The information in the app was very clear and accurate, although double check baggage allowance. The variety of environments and tours was perfect for us and all the guides were exceptional. Our accommodation exceeded our expectations. This trip is definitely good value.
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Posted 1 week ago
Hello Gill, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 6 days ago
The customer service team was very informative and made our selection easier to fit dates. The professionalism of each welcome guide at every destination was brilliant. We had a private car each time minimal waiting and comfortable. My wife is now used to this level of service every time we travel. Hotels are lovely especially the first in Lima and last in Guayaquil. Each excursion safe fun and informative with local guides. Will definitely use Exotica again 😁😁
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Posted 1 week ago
Hi Rakesh and Bally, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 6 days ago
I previously used Exoticca for a solo trip to India. The tour guide was excellent. Transport and hotels were exceptional. I promised i would use Exoticca again soon and have booked another solo trip to Egypt in late 2026. Looking forward to the history , culture and Nile cruise. Sometimes it is difficult to get value for money when to travel alone but India was fantastic so hoping for the same in Egypt.
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Posted 1 week ago
Hello, We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future. Regards, Exoticca
Posted 6 days ago
As someone who had never even heard of Exotica, I was initially drawn in by the itinerary and the competitive pricing. The trip looked great value. I was, however, prepared for standards below those we have experienced on tours previously booked with better-known, more traditional operators. I need not have had any concerns at all. The trip to South Korea was excellent. Whilst all contact is via email, it is effective and timely. The organisation was faultless and the app worked brilliantly both before and during the trip. Perhaps the best reference and testimony is the number of people on our tour who were regular users of Exotica. For balance, those regular users did pass on some advice for future use of Exotica, which I will utilise. It was annoying and grated somewhat that I paid extra to upgrade the hotels, but everyone on the trip stayed in the same hotels, irrespective of if they had booked “charm” or paid for an upgrade. I can only speak from my experience on this tour, but regular Exotica users stated that they do not pay for upgrades given their previous similar experiences. Also, beware of prices that do not include baggage allowances. In summary, I thoroughly enjoyed the tour. The itinerary was varied and well paced. The hotels were fully acceptable and of the stated standards. The tour guide is arguably the best we have ever had (and we have been on a number of tours to different continents.) I will use Exotica again and would happily recommend them
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Posted 1 week ago
Hello, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 6 days ago
Very well organised, excellent guides, great value for money
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Posted 1 week ago
Hello, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 6 days ago
Our trip to Peru and Ecuador was fantastic, we did Lima, Machu Picchu, the Sacred Valley, Cuzco before heading to Quito in Ecuador and a few days in the Amazon. We then went to the Galapagos before returning to Guayaquil in Ecuador. The airport meet and greet was very good and all of our charm hotels were very clean and comfortable with some being quite luxurious. All the guides were good and very knowledgeable, the only problem we had was with one Exoticca representative who was very pushy about us booking onto a non included trip. We had a lot of problems prior to going as we had been checked onto BA and AA with no checked luggage, although we had checked luggage on all of our internal flights. In the end and after a lot of phone calls, we went with cabin luggage only. It would have cost us £260 each to check bags at the airport for the outward and the return journey. We were never given the option to book as checked luggage, so check before you book! The inclusive trips were very good but some of the extra trips are just repeats of the inclusive ones with perhaps a boat trip included. Don’t be rushed into booking a trip until you’ve checked exactly what it includes, I include the Galápagos Isla Lobos and the 360 tours in that comment. Having said that the Sacred Valley tour and the dinner and entertainment tours in Peru were well worth doing. Just check that you are physically able to do some of the terrain, we were but many struggled. Get an eSIM as exploring the cities with google maps is a cheap and enjoyable way of getting around. Also google what’s on in the area when you have a free day. It’s so cheap to get an Uber to great places that might not be included in the tour. Also google laundries near me, we had a big bag of laundry done for just 3 dollars, it was just a couple of streets away. Exoticca put on a fantastic trip and we thoroughly enjoyed it.
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Posted 1 week ago
Hello Diane, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 6 days ago
Complete disappointment!!!!!!!!!!!!! It is almost not possible to contact Ecoticca and not to mentioned to get resolution! Tried to contact Exoticca for tree times for different problems during my trip without any luck. Complete ignorance, lie, dropping conversation without solution, or keep conversation open without conversation and time limit! Also contacted local provider and they responded quickly but suggested to contact Exoticca directly to solve the problems without resolution from them. Exoticca didn’t provide tour that was included in my reservation! Spent/waisted almost whole night (7 hours) online. Exotica reserved the wrong room and made a mistake with another bus tour that we were not on the attendance list. We were accommodated last minute but have to sit on the last row in the bus. Those seats usually not filled out due to lack of outside visibility. Also contacted Exotica before trip three times and get response “Still working on your request” without outcome!
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Posted 1 week ago
Hi Oleg, We are sorry that your experience at didn’t quite match your expectations. We would love to investigate your comments, so that we can deliver a better experience next time. You may reach us at http://exoticca.com/contact. Again, thank you for your feedback! Regards, Exoticca
Posted 6 days ago
Easy booking process over the phone. All information required was provided. Competitive price, and now looking forward to our trip to Jordan & Egypt.
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Posted 1 week ago
Hello Andre, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 6 days ago
Well organised trips with knowledgeable guides good accommodation and iconic locations visited.
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Posted 1 week ago
Great trip to Egypt - particularly brilliant guide who arranged everything to go smoothly and had incredible knowledge to share - thank you Khaled!
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Posted 2 weeks ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 2 days ago
My call was answered in good time. The travel agent that I spoke was excellent throughout the booking process. He was friendly, courteous and exceptionally helpful in answering all my questions and in securing for me the best deal available and flights that best suited my plans. First class service.
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Posted 2 weeks ago
Hi Kevin, Thank you for sharing your feedback! We’re delighted to hear that our travel agent provided friendly, courteous, and first-class service throughout your booking. It’s great to know you received the best deal and flights to suit your plans. We appreciate your kind words! Regards, Exoticca
Posted 2 weeks ago
Matt from Exoticca was clear about the holiday details and gave us the best price.
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Posted 2 weeks ago
Hi, Thank you for your feedback! We’re glad to hear that Matt provided clear holiday details and secured the best price for you. We appreciate your kind words and look forward to assisting you with future trips! Regards, Exoticca
Posted 2 weeks ago
The holiday was beyond expectations, everything delivered as promised.
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Posted 2 weeks ago
Hi, Thank you for your fantastic feedback! We’re delighted to hear that your holiday exceeded expectations and that everything was delivered as promised. We look forward to planning your next adventure with you! Regards, Exoticca
Posted 2 weeks ago
Our first Exoticca trip was to Costa Rica, our second Exoticca trip was to Borneo - both trips were wonderful and considering the diversity and variety of the trips, considering different venue types, group sizes and modes of transport Exoticca deliver on time every time. The local providers are totally switched on, with communication and updates with them on WhatsApp. Not once were we concerned about being let down, Exoticca know what they are doing and they do it very, very well and at very competitive prices. We have just booked another trip to Peru, Ecuador and The Galapagos - we cannot wait !!
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Posted 2 weeks ago
Hi Kevin, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that your trips to Costa Rica and Borneo were such great experiences, and that our local teams and communication met your expectations. We’re thrilled that you’ve booked your next adventure to Peru, Ecuador, and the Galapagos, and we can’t wait to help make it another unforgettable journey! Regards, Exoticca
Posted 2 weeks ago
Very good and clear customer service. Our third trip with Exotica so we are pretty confident this one will be good too.
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Posted 2 weeks ago
Hi David, Thank you for your kind words! We’re delighted to hear that our customer service has been clear and helpful, and that your confidence in Exoticca continues with your third trip. We look forward to making this journey another great experience for you! Regards, Exoticca
Posted 2 weeks ago
Exoticca is rated 4.4 based on 699 reviews