“This is the first time I have used Exotica for a trip to Peru, I found the on line booking process more complicated than I expected, and whilst I thought I had completed every requirement, apparently I had not and exited the system too early without sufficient warning that certain details were still required.”
Hi Tony,
Thank you for sharing your experience with us. We’re sorry to hear that the online booking process was more complicated than expected and that the system did not clearly indicate that some details were still required before exiting. Your feedback is very valuable to us, and we will share it with our team so we can continue improving the booking experience. We truly appreciate you choosing Exoticca for your trip to Peru and hope to provide you with a smoother experience in the future.
Regards,
Exoticca
“Exoticca arranged an excellent trip to Argentina and Chile for me, with good a level of organisation and communication throughout. The hotels were of a high quality, and the tours were very good”
“James was my excellent travel consultant. He was so helpful and patient.
This will be my 3rd holiday with Exoticca and I recommend your company to everyone who asks me about my latest travel adventures. Thank you so much.”
“Wonderful communication from start to finish. With the app all Information was readily available and I received messages & welcome information from the in country tour company. The tour was well organised and went smoothly. Edmund our guide was fabulous and very informative, he was also flexible when we wanted extra toilet or coffee stops or time for shopping. Was always happy to advise on good places to eat in our free time.”
“Easy booking process, lots of support along the way. Great communication before and during our Japan trip. Great value and well thought out trips included.”
Hi,
Thank you very much for your kind feedback!
We’re delighted to hear that you had such a positive experience with Melanie. She always strives to be patient, supportive, and attentive, and your words truly reflect her dedication. We’re glad she was able to make the booking process easy and comfortable for you. We hope to assist you again in the future!
Regards,
Exoticca
“I HAVE MADE THE BOOKING WITH EXOTICCA, HAVING TRAVELLED BEFORE WITH THEM, AND THE GENTLEMAN WHO DID THE BOOKING WAS PATIENT WITH ME, DUE TO THE PRICES ON THE WEBSITE CAUSING ME CONFUSION. THEY APPEARED TO BE LOWER THAN THEY ACTUALLY WERE, BUT IN THE END I DECIDED TO BOOK, BECAUSE THE END PRICE WAS STILL COMPETETIVE.”
“I have just completed the China 360 with Guilin Mountains and have to say it exceeded my expectations. Each guide was great, seemless transitions between places and extremely knowledgeable. I was slightly nervous having read some 'old' reviews but had such a great time. I have recommended this tour to friends who have now booked this exact tour.
Other guests in our group had travelled with Exoticca before (this was my first time) and each had said they would recommend them and are already planning their next trip.
Based off my experience, I would recommend and would use them again for future travel. The way they organised the trip, we couldn't have done it better ourselves.”
“Ruth was super helpful. She offered various options for flights I was interested in and found me an excellent solution. Very polite and was determined to get me flights that I was happy with”
“Very organised, good hotels and trips included. Excellent customer service and immediate responses and organisation through dedicated tour whatsapp agents. Hotels comfortable and in perfect areas throughout Thailand near local airports. Thoroughly recommend
Thoroughly recommend. Hote”
Hello,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to . We look forward to welcoming you back soon!
Regards,
Exoticca
“An excellent hour of Türkiye. High quality hotels, a very professional tour guide and a packed itinerary. Lots of early starts, but a hugely enjoyable trip”
Hello,
At Exoticca, we believe our customers deserve nothing but the best, and we’re committed to delivering just that. Thank you for sharing this beautiful photo!
Regards,
Exoticca
“Melanie is helpful, polite and very professional. We holidayed with Expedia last year, was super, I’ve just re booked for 2026. The take all the stress out of booking a complex trip yourself.”