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Exoticca Reviews

4.0 Rating 291 Reviews
76 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Booking was a little longer than we thought and some of the details are wrong. Trying to get to customers services its a nightmare.
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Posted 3 months ago
Hello Mr. Philip, Thank your review. We’re sorry to hear you’ve had difficulties reaching our support. We’ve noted that one of our agents has already contacted you today regarding your luggage request. Rest assured, your request is currently being processed, and we’ll be in touch with more details as soon as possible. We appreciate your patience and understanding. Regards, Exoticca
Posted 3 months ago
The booking process over the phone with VIN was very easy.
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Posted 3 months ago
Hi Emma, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 3 months ago
Really easy and efficient, with a very nice surprise discount at the end of the booking process, fabulous.
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Posted 3 months ago
Hi, Thank you so much for your kind feedback! We're thrilled to hear that you found the booking process easy and efficient, and that you enjoyed the surprise discount! We hope you have an amazing trip, and we're here if you need anything else! Take Care, Exoticca
Posted 3 months ago
Easy to use website. Had to ring re disability so completed booking with a representative. Very friendly and knowledgeable.
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Posted 3 months ago
Hi Wendy, Thank you for your feedback! We're glad to hear that you found our website easy to use and that our representative could assist you with your booking. We’re always here to help and appreciate your kind words! Best Wishes, Exoticca
Posted 3 months ago
Very competitive price, but kept on hold at length when waiting to be reconnected to the booking agent.
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Posted 3 months ago
Hi, Thank you for your feedback! We’re glad to hear you found our prices competitive. We apologize for the wait time when reconnecting with the booking agent and appreciate your patience. We’re always working to improve, and your input helps us do so! Kind Regards, Exoticca
Posted 3 months ago
Excellent attention paid by Natalia and Ema. Nothing too much trouble and an extra booking was easily added on.
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Posted 3 months ago
Hello Colin, Thank you for sharing your positive experience with Exoticca! Regards, Exoticca
Posted 3 months ago
The booking was made very easy by Michael. Talked me through all options very patiently. Looking forward to our holiday!
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Posted 3 months ago
Hello Mary, We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us positive, we look forward to welcoming you on your Exoticca adventure! Regards, Exoticca
Posted 3 months ago
Super responsive over the holiday period, gave really good information about the trip I wanted to book, and super nice and pleasant to deal with. Thank you Annie!
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Posted 3 months ago
Hello, Many thanks for the 5-star rating. Your kind words means a lot to our team. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 3 months ago
Just booked a river cruise on the Danube. Good service and a very competitive price. We travelled to South Africa with Exoticca last year and were delighted with the whole experience.
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Posted 3 months ago
Hello Lis, Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Regards, Exoticca
Posted 3 months ago
Good price, accurate description of the holiday with no surprise extras added on later. Website easy to navigate.
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Posted 3 months ago
Hello, Thank you so much for taking the time to review us. We are happy to hear you are pleased with the service and look forward to welcoming you on your trip! Regards, Exoticca
Posted 3 months ago
Carolina was very professional and after a couple of phone calls which she answered all our queries we booked our trip. 1st time using Exoticca.
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Posted 3 months ago
Hello Beverly, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We are happy to hear you are pleased with the service and look forward to welcoming you on your first Exoticca adventure! Regards, Exoticca
Posted 3 months ago
Customer service representative was very pleasant and helpful. I have found the price very competitive and the trip I took to Peru was excellent. Covered so much and everything went smoothly. Looking forward to Uzbekistan trip this year
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Posted 3 months ago
Hello Alex Mc, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Regards, Exoticca
Posted 3 months ago
Just booked our next trip , did it on line, but confirmed it with a phone call. So far all has gone very well.
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Posted 3 months ago
Hello, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! We look forward to welcoming you on your trip. Regards, Exoticca
Posted 3 months ago
Talked to Mika about our idea of a long haul trip, on the 1st January... and booked! It was a pleasure to discuss the weather, the various deals, hotel or flight choices and activities with her, she knew it all and helped patiently. Thank you Mika.
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Posted 3 months ago
Hello, We are so grateful for your kind words and look forward to welcoming you soon! Regards, Exoticca
Posted 3 months ago
We contacted Exoticca with a payment query. Michael sorted out the details for us. The phone call was answered promptly and we were transferred to someone who could answer and deal with our queries.
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Posted 3 months ago
Hello Peter, We’re really grateful and appreciate you taking the time to share your rating with us! Regards, Exoticca
Posted 3 months ago
Clarified the issues regarding booking with Carlos over the phone, went above and beyond to resolve questions and successfully take me through the booking process,
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Posted 3 months ago
Hi Dominic, We are so grateful for your kind words and look forward to welcoming you soon! Take care, Exoticca
Posted 3 months ago
Friendly, knowledgeable, quick and efficient to finalise my holiday booking.
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Posted 3 months ago
Hi Patricia, We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you soon! Take care, Exoticca
Posted 3 months ago
The Exoticca team went above and beyond to secure our holiday when we made a booking mistake. I am so very grateful for their kindness, speed of decision making and rebooking capability
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Posted 3 months ago
Hi Candy, We’re really grateful and appreciate you taking the time to share your rating with us. We look forward to having you on board. Take care, Exoticca
Posted 3 months ago
Great service easy to book the holiday
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Posted 3 months ago
Hi, We are so grateful for your kind words and look forward to welcoming you soon! Take care, Exoticca
Posted 3 months ago
Dean answered all of our questions & booked our trip efficiently
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Posted 3 months ago
Hello, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 3 months ago
Exoticca is rated 4.0 based on 291 reviews