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Exoticca Reviews

4.5 Rating 804 Reviews
89 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
My call was answered in good time. The travel agent that I spoke was excellent throughout the booking process. He was friendly, courteous and exceptionally helpful in answering all my questions and in securing for me the best deal available and flights that best suited my plans. First class service.
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Posted 2 months ago
Hi Kevin, Thank you for sharing your feedback! We’re delighted to hear that our travel agent provided friendly, courteous, and first-class service throughout your booking. It’s great to know you received the best deal and flights to suit your plans. We appreciate your kind words! Regards, Exoticca
Posted 2 months ago
Matt from Exoticca was clear about the holiday details and gave us the best price.
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Posted 2 months ago
Hi, Thank you for your feedback! We’re glad to hear that Matt provided clear holiday details and secured the best price for you. We appreciate your kind words and look forward to assisting you with future trips! Regards, Exoticca
Posted 2 months ago
The holiday was beyond expectations, everything delivered as promised.
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Posted 2 months ago
Hi, Thank you for your fantastic feedback! We’re delighted to hear that your holiday exceeded expectations and that everything was delivered as promised. We look forward to planning your next adventure with you! Regards, Exoticca
Posted 2 months ago
Our first Exoticca trip was to Costa Rica, our second Exoticca trip was to Borneo - both trips were wonderful and considering the diversity and variety of the trips, considering different venue types, group sizes and modes of transport Exoticca deliver on time every time. The local providers are totally switched on, with communication and updates with them on WhatsApp. Not once were we concerned about being let down, Exoticca know what they are doing and they do it very, very well and at very competitive prices. We have just booked another trip to Peru, Ecuador and The Galapagos - we cannot wait !!
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Posted 2 months ago
Hi Kevin, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that your trips to Costa Rica and Borneo were such great experiences, and that our local teams and communication met your expectations. We’re thrilled that you’ve booked your next adventure to Peru, Ecuador, and the Galapagos, and we can’t wait to help make it another unforgettable journey! Regards, Exoticca
Posted 2 months ago
Very good and clear customer service. Our third trip with Exotica so we are pretty confident this one will be good too.
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Posted 2 months ago
Hi David, Thank you for your kind words! We’re delighted to hear that our customer service has been clear and helpful, and that your confidence in Exoticca continues with your third trip. We look forward to making this journey another great experience for you! Regards, Exoticca
Posted 2 months ago
Very good guides, comfortable hotels, very full trip to China. Very tiring, but we saw a lot. I need a holiday to recover!
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Posted 2 months ago
Hi Adam, Thank you for sharing your experience! We’re glad to hear you enjoyed the guides, comfortable hotels, and all that China had to offer. It sounds like a full but rewarding trip—wishing you a relaxing recovery after such an exciting adventure! Regards, Exoticca
Posted 2 months ago
We went on the 10 day Egypt trip recently - it is hard work with lots of early mornings to get to see all the sights but it is worth it. Just be prepared for long early starts and long days. Our guide was Medhat who was excellent. Two things that disrupted the trip 1) The Seven Seas Jolie Bay Hotel in Herghada is not in Herghada as advertised and it is of poor quiality compared to the other hotels used on the trip. 2) On the penultimate day, after a 7 hour bus ride back to Cairo the last thing you want to do is go to a bazaar - suggest Exoticca change it so you go back to the hotel in Cairo and then go on your chosen tour (if you have chosen one), no one wanted to go to the Bazaar anyway. We bought tickets for GEM during the trip and for some reason the main Exoticca office did not get the notifications so we had to argue for nearly 2 hours to get it sorted with the rep who had no clue what was going on. It was sorted, but it was slightly frustrating to have to go through all this on the last day after a 7 hour bus journey that started at 4am! It was a good trip, and it was well managed but for a few wrinkles. Also the group we had was about 14 so good size and all the people were so friendly. I will use Exoticca again for other trips. Egypt is done now though :>
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Posted 2 months ago
Hi Stef, Thank you for sharing your detailed feedback on your 10-day Egypt trip. We’re glad to hear you enjoyed the sights, found Medhat to be an excellent guide, and had a friendly group experience. We also appreciate your constructive comments regarding the hotel in Hurghada, the bazaar timing in Cairo, and the GEM ticket issue—your insights help us improve future trips. We’re delighted that overall the trip was enjoyable and well managed, and we look forward to helping you plan your next Exoticca adventure! Regards, Exoticca
Posted 2 months ago
Absolutely brilliant service from staff
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Posted 2 months ago
Hi, Thank you for your wonderful feedback! We’re delighted to hear that you received brilliant service from our team. Your kind words mean a lot to us. We look forward to assisting you again soon. Regards, Exoticca
Posted 2 months ago
Although I receive regular emails from the company I have just used them for the first time for a trip to Peru specifically Machu Pichu. Vin who helped me was most helpful and thorough in going through everything, each time making sure I was happy with what he said. On the booking side of the holiday he was 100% on the ball. Well done Vin
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Posted 2 months ago
Hi, Thank you for sharing your experience. We’re delighted that your first booking with us, especially for your trip to Machu Picchu, went smoothly. It’s great to hear that our agent provided attentive and thorough support throughout. We truly appreciate your kind words and look forward to assisting you again. Regards, Exoticca
Posted 2 months ago
Great holiday with excellent itinerary and organisation. Faultless experience, we are looking for the next adventure.
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Posted 2 months ago
Hi, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the itinerary and organisation, and that your experience was faultless. We can’t wait to help you plan your next adventure! Regards, Exoticca
Posted 2 months ago
For the price my holiday to China was excellent value. The guided tours were very good,some days were very long especially if you did the optional tours in the evenings. In general the hotels were of a good standard,although one in Jungshuo needed updating. Guides were good,except one who constantly stride off forgetting that most of the guest were in their 60s and 70s. And failed to use his Exoticca flag. Overall had a great time.
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Posted 2 months ago
Hi Anthony, Thank you for sharing your detailed feedback! We're delighted to hear that you found your holiday to China excellent value and enjoyed the guided tours and overall hotel quality. We appreciate your comments regarding the long days, the hotel in Yangshuo, and the guide’s pace and visibility. Your insights help us improve. We're very glad you still had a great time overall! Regards, Exoticca
Posted 2 months ago
Another great experience dealing with Exoticca. Having done some research, I decided that their trip to Morocco was where I wanted to go - but I did have some questions. Mark contacted me, arranged, a callback, & very warmly & professionally answered my queries & made booking easy & painless. Thank you Mark! Having been on 2 previous trips with the company, I can highly recommend them for quality, value, amazing staff and great attention to detail. I’m looking forward to an Exoticca trip to Asia in January, & now Africa later in the year. Amazing!!
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Posted 2 months ago
Hi Máire, Thank you so much for your wonderful review! We're delighted to hear that Mark was able to support you warmly and professionally, and that booking your Morocco trip was smooth and easy. It means a lot to know you’ve enjoyed multiple journeys with us, and we can’t wait to accompany you on your upcoming adventures in Asia and Africa! Regards, Exoticca
Posted 2 months ago
Exoticca were great in the run up to our trip to Japan. Their app was easy to use and kept us well organised. We had a great time!
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Posted 2 months ago
Hi Lynne, Thank you so much for your kind words! We're delighted to hear that our app helped you feel organized and supported throughout your trip to Japan. We're thrilled you had such a great time! Regards, Exoticca
Posted 2 months ago
My misses and I have travelled with Exoticca now for three trips, predominantly around south east Asia and we could not recommend them enough. Everything from booking the trip, to travelling and returning from the trip is made simple and stress free by Exoticca. We have made many good friends on Exoticca trips and we are looking forward to booking more trips in the future. Thank you.
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Posted 2 months ago
Hi George, Thank you so much for your kind words! We’re thrilled to hear that you and your partner have enjoyed multiple trips with Exoticca and that the entire experience. It’s wonderful to know you’ve made new friends along the way, and we can’t wait to help you plan your next adventure! Regards, Exoticca
Posted 2 months ago
Very well organised. Excellent guides. All trips were brilliant as were hotels.
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Posted 2 months ago
Hi Pam, Thank you so much for your wonderful feedback! We’re delighted to hear that you found everything very well organised and that our guides, trips, and hotels met your expectations. Your kind words mean a lot, and we hope to welcome you on another amazing adventure soon! Regards, Exoticca
Posted 2 months ago
A packed itinerary with optional tours, knowledgeable guides, good accommodation and well organised
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Posted 2 months ago
Hi Anita, Thank you for sharing your feedback! We're delighted to hear that you enjoyed the packed itinerary, the optional tours, and the expertise of our guides. It’s great to know that the accommodation and overall organisation met your expectations as well. We truly appreciate your kind words and hope to welcome you on another adventure soon! Regards, Exoticca
Posted 2 months ago
Carlos was most helpful and efficiently processed my change of date request. My mobile connection kept dropping out but each time, he called me back. Thankyou again Carlos!
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Posted 2 months ago
Hi Clare, Thank you so much for your lovely feedback! We're delighted to hear that Carlos was able to assist you efficiently with your date change request. It’s great to know he stayed on top of things and called you back each time your mobile connection dropped — true dedication to great service! Regards, Exoticca
Posted 2 months ago
Melanie was so informative and helpful and answered all my questions with ease.
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Posted 2 months ago
Hi Karen, Thank you so much for your kind words! We’re delighted to hear that Melanie was informative, helpful, and able to answer all your questions with ease. We truly appreciate your feedback and we’re glad she made your experience a positive one. If there’s anything else we can assist you with, we’re always here to help. Regards, Exoticca
Posted 2 months ago
Vin the Exoticca representative that we spoke to was extremely informative, very customer centred and presented a range of options for consideration. He also had an excellent knowledge of our preferred package and gave us very comprehensive information. We were very happy to book with Exoticca for the first time and we are looking forward to the trip to Asia
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Posted 2 months ago
Hi, Thank you for your wonderful feedback! We’re delighted to hear that Vin was able to provide you with clear, detailed and customer-focused guidance. It’s great to know that his knowledge of your preferred package helped you feel confident and well-informed throughout the booking process. Regards, Exoticca
Posted 2 months ago
Fantastic India 'Golden triangle' trip was amazing. Taj Mahal was brilliant as was the tiger safari (we did see a tiger on our safari). Jaipur was also well worth the visit
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Posted 2 months ago
Hi Trevor and Sheila, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the Golden Triangle experience and that the Taj Mahal and tiger safari were true highlights. Incredible pictures, by the way! Regards, Exoticca
Posted 2 months ago
Exoticca is rated 4.5 based on 804 reviews