“We have just booked our second tour with exotticca. Online booking easy to use. However please take caution when booking flights as we felt misleading. It states you can book luggage after choosing flights.so as we scrolled the flights became 2 stops so we stopped and booked the flight without additional luggage.turns out we should have scrolled lower. We then rang customer services 45 mins waiting on phone waiting to sort.anywsy management sorted it for us.
Pricing seems very good.
Trip choices very good.
Hotel categories nice to have choice.
Our sri lanka trip with them was amazing š”
Hi Gill,
Thank you very much for taking the time to share such a detailed review and for choosing Exoticca again for your travels š
Weāre delighted to hear that your Sri Lanka trip was amazing and that you found our pricing, trip choices, hotel categories, and overall booking process appealing.
Weāre truly sorry for the confusion you experienced during the flight and luggage selection process, as well as for the long waiting time when contacting customer service. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve the clarity of our booking flow and the customer experience. Weāre glad our management team was able to resolve the situation for you in the end.
Thank you again for your trust in Exoticca, and we look forward to being part of your next adventure!
Regards,
Exoticca
“We have just booked our second tour with exotticca. Online booking easy to use. However please take caution when booking flights as we felt misleading. It states you can book luggage after choosing flights.so as we scrolled the flights became 2 stops so we stopped and booked the flight without additional luggage.turns out we should have scrolled lower. We then rang customer services 45 mins waiting on phone waiting to sort.anywsy management sorted it for us.
Pricing seems very good.
Trip choices very good.
Hotel categories nice to have choice.
Our sri lanka trip with them was amazing š”
Hi Gill,
Thank you very much for taking the time to share such a detailed review and for choosing Exoticca again for your travels š
Weāre delighted to hear that your Sri Lanka trip was amazing and that you found our pricing, trip choices, hotel categories, and overall booking process appealing.
Weāre truly sorry for the confusion you experienced during the flight and luggage selection process, as well as for the long waiting time when contacting customer service. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve the clarity of our booking flow and the customer experience. Weāre glad our management team was able to resolve the situation for you in the end.
Thank you again for your trust in Exoticca, and we look forward to being part of your next adventure!
Regards,
Exoticca
Hi,
Thank you for your kind words! Weāre glad our team could help you with your trip booking. We look forward to assisting you again in the future.
Regards,
Exoticca
“This is the 2nd time Iāve travelled on an Exoticca holiday this year. The first time to Ecuador and the Galapagos and the second time to Uganda. The arrangements have been superb and had the āwow factorā. Thank you Exoticca and your handling agents in resort for making my dreams come true!”
Hi Rosemarie,
Thank you so much for sharing your wonderful feedback! Weāre truly delighted to hear that both your trips were such memorable experiences and had that special āwow factor.ā
It means a great deal to us to know that our arrangements and our local partners helped make your travel dreams come true. Weāll be sure to pass along your kind words to our handling agents on the ground as well.
Thank you for choosing Exoticca again. We look forward to helping you create many more unforgettable journeys in the future!
Regards,
Exoticca
“Really nice bloke, not pushy, worked out the better options for me.. it was late at night thought heād be grumpy, but no! Lovely lad (Scottish bloke)”
Hi Michelle,
Thank you so much for your kind review! Weāre thrilled to hear that our advisor was friendly, helpful, and went out of his way to find the best options for youāeven late at night. Weāll be sure to pass on your lovely words to him!
Regards,
Exoticca
Hi Jack,
Thank you so much for your kind words! Weāre delighted to hear that Emily was extremely helpful and that your booking process was quick and easy. Weāll be sure to share your feedback with her, it will mean a lot. We look forward to helping you enjoy a wonderful trip!
Regards,
Exoticca
Hi,
Thank you for your feedback! Weāre glad to hear that we could help and that you got exactly what you wanted. We look forward to assisting you on your next trip!
Regards,
Exoticca
“Well organised multi location trip to Costa Rica. Good range of included excursions, great introduction to the country, will use Exoticca for future trips.”
Hi David,
Thank you for your kind words! Weāre delighted to hear that you enjoyed your multi-location trip to Costa Rica and the included excursions. Itās wonderful to know that we could provide a great introduction to the country. We look forward to helping you plan your future adventures with Exoticca!
Regards,
Exoticca
“Really felt we had the best experience based on the areas of Thailand to visit.
Great communication and standard of our accomodation at Charm level at all 3 venues we were very satisfied with. No complaints at all. I dont think we could have had a better holiday thanks to Exoticcas expertise”
Hi Sharon,
Thank you so much for your kind words! Weāre delighted to hear that you enjoyed the areas of Thailand you visited and that the accommodations and communication met your expectations. Itās wonderful to know that your holiday was memorable, and we truly appreciate your trust in Exoticcaās expertise. We look forward to helping you plan another amazing trip in the future!
Regards,
Exoticca
“Website is comprehensive. I had a couple of questions that I wanted answered before booking, so I asked for a call back at a time that was convenient to me. A gentleman from customer services phoned at the requested time and answered my questions in a professional manner, before completing my booking”
Hi,
Thank you for your feedback! Weāre pleased to hear that you found our service informative, efficient, and helpful. We look forward to assisting you again in the future.
Regards,
Exoticca
Hi,
Thank you for your feedback! Weāre pleased to hear that you found our service informative, efficient, and helpful. We look forward to assisting you again in the future.
Regards,
Exoticca
Hi Michael,
Thank you for your positive review! Weāre delighted to hear that you found the price competitive, the itinerary excellent, and the accommodation very good. We hope to travel with you again soon.
Regards,
Exoticca
Hi Helen,
Thank you for your kind feedback! Weāre glad to hear you found our pricing fair and enjoyed the guidance provided. We hope to welcome you again on another trip soon.
Regards,
Exoticca
“All the trips weāve had with Exoticca so far were very well organised and without any problemsā¦.amazing combination of day trips and activities, as well as free time to enjoy packed in relatively short timingsā¦.highly recommended!”
Hello Nicola,
Thank you for your 5-star rating and for being an amazing part of our journey. Your support truly means a lot to us, and we look forward to exceeding your expectations every time you choose us. Beautiful photo, you for sharing!
Regards,
Exoticca
“This trip to Argentina and Brazil was absolutely perfect between seeing the sights and having free time in between. Good hotels and good guides with a great relaxing ending in the beautiful resort of Buzios. Would definitely recommend this trip.”
“An absolutely amazing trip. We loved everything from start to finish and will definitely recommend and book again in the future. South East Asia didnāt disappoint and the itinerary, hotels and transportation you provided was 1st class.”
Hello,
Weāre humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.
Regards,
Exoticca