Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 551 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Express Promo. Communication between company and customer was spot on. And products I received are ahh..mazing. I can't wait to present them to members🙏”

Helpful Report

Posted 6 months ago

Thank you for taking the time to rate Express Promo. We appreciate your feedback and support. We are thrilled to hear that the communication between our company and you, the customer, was spot on. It is our goal to ensure excellent communication at all times, and your satisfaction is our top priority. We are also delighted to know that the products you received from us are amazing. We take pride in delivering high-quality products that exceed our customers' expectations. Thank you once again for choosing Express Promo. We can't wait for you to present the products to your members.

Posted 6 months ago

“Always receive products on time and there is never a delay”

Helpful Report

Posted 6 months ago

Thank you so much for your 5-star review of Express Promo! We truly appreciate your loyalty and support. It means the world to us that you always receive our products on time, and we take pride in ensuring there is never a delay. Thank you again for being such a valued customer.

Posted 6 months ago

“It was super easy dealing with Express Promo. The order was processed only after the artwork was approved and there were no issues at all with shipping or invoicing.”

Helpful Report

Posted 6 months ago

Thank you, Imalka, for your fantastic 5-star rating of Express Promo! We truly appreciate your kind words. We are thrilled to hear that your experience with us was super easy, and that the order process went smoothly from artwork approval to shipping and invoicing. We're committed to providing excellent service, and your feedback reassures us that we're on the right track. Thank you for choosing Express Promo, and we look forward to serving you again in the future!

Posted 6 months ago

“I was very pleased with the prompt service, communications and finished product. Will defintely recommend and will use myself in the future”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We are thrilled to hear that you were pleased with our prompt service, communications, and the finished product. It means a lot to us that you found our efforts satisfactory. We greatly appreciate your recommendation and are honored that you consider yourself a loyal customer. We assure you that we will continue to work hard to meet your expectations in the future as well. Once again, thank you for your kind words and support. We look forward to serving you again!

Posted 6 months ago

“Super easy to order and delivered within 3 days. Artwork needed slight modification and that was done fast and without fuss. Final product was as expected and looks fantastic. So happy with the experience and end result!”

Helpful Report

Posted 6 months ago

Thank you so much for giving Express Promo a five-star rating! We truly appreciate your feedback. We are delighted to hear that you found ordering with us super easy and that your order was delivered within just three days. Our team takes pride in providing fast and efficient service, and we are thrilled to hear that any modifications needed for your artwork were done quickly and without any hassle. Once again, thank you for choosing Express Promo. We truly value your support and hope to serve you again in the future!

Posted 6 months ago

“Express Promo came to the party for key-rings & cooler bags for our sporting club that where exactly what we were after. The stock was how it showed on the website and our logos and images where printed correctly. The team communicated quickly and promptly and also had great follow up. Highly recommend and will use again.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that our keyrings and cooler bags were exactly what you were after for your sporting club. Our team takes great pride in delivering high-quality stock, just as it appears on our website. It's fantastic to know that your logos and images were printed correctly, ensuring a professional and personalized touch. We sincerely appreciate your recommendation and look forward to serving you again in the future.

Posted 6 months ago

“excellent service and extremely fast turn around times. The pens look great as well.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We sincerely appreciate the feedback. We are thrilled to hear that you had a great experience with our company and that you found our service to be excellent. Our team strives to provide top-notch service and we are delighted that our efforts resonated with you. Moreover, we take great pride in our fast turn around times, and it is wonderful to know that you were impressed with our efficiency. We understand the importance of prompt delivery and we make it a priority to meet and exceed our customers' expectations. Thank you once again for choosing Express Promo. We truly value your business and look forward to serving you again in the future.

Posted 6 months ago

“Easy to deal with, great communication throughout the ordering process and a great product delivered on time.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star rating of Express Promo! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad to know that you found us easy to deal with, and that our communication throughout the ordering process was great. Our team takes pride in ensuring clear and efficient communication with our valued customers like yourself. Moreover, we are thrilled that you are satisfied with the product delivered to you on time. Delivering high-quality products within the agreed timelines is something we strive for consistently. Once again, thank you for choosing Express Promo. We look forward to serving you again in the future!

Posted 6 months ago

“Good customer service. Also quick delivery.”

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Posted 6 months ago

Thank you so much for taking the time to rate Express Promo with four stars. We truly appreciate your support and feedback. Furthermore, we want to express our gratitude for your loyalty as a customer. It means a lot to us that you continue to trust and support our brand. If there is anything else we can assist you with, please don't hesitate to let us know. Thank you once again, and we look forward to serving you for many more years to come!

Posted 6 months ago

“Very easy to place order”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you found our ordering process very easy. At Express Promo, we strive to provide a seamless and hassle-free experience for our valued customers, and your feedback reaffirms that we are on the right track. We look forward to serving you again and delivering top-notch promotional products and exceptional customer service. Thank you again for choosing Express Promo!

Posted 6 months ago

“I would like to say a huge thank you to Express promo. Their communication via Sophie, Customer Care, regarding my artwork was prompt and easy. I needed the pens quickly to include with the favours for my daughter's bridal shower. They arrived on time and I was kept updated on the delivery. My daughter was so surprised with the lovely personalised pens and our guests were amazed with the quality of them also. I would highly recommend this company as they went above and beyond. Great work!!”

Helpful Report

Posted 6 months ago

Thank you so much, for your kind review! We are thrilled to hear that you had such a positive experience. We strive to provide prompt and easy communication, and we're glad we could assist you with your artwork. We understand how important it was for you to receive the pens quickly for your daughter's bridal shower, and we're delighted that they arrived on time. Keeping you updated on the delivery progress was our pleasure! Once again, thank you for choosing Express Promo, and we truly appreciate your kind words. If you have any further needs or requests in the future, please don't hesitate to reach out. Keep up the great work, Belinda!

Posted 6 months ago

“The order process was easy, prices were really competitive and extremely quick turn around time. The pens we ordered are probably the best pens i have ever had.”

Helpful Report

Posted 6 months ago

Thank you so much for your exceptional 5-star rating of Express Promo! We greatly appreciate your positive feedback and your kind words about our products and services. We are delighted to hear that you found the order process easy, our prices competitive, and the turnaround time extremely quick. Our team at Express Promo strives to provide a seamless experience for our valued customers, and it brings us immense satisfaction to know that we have exceeded your expectations. Moreover, we couldn't be happier to hear that the pens you ordered are the best you have ever had! We take pride in delivering high-quality products, and your satisfaction means the world to us. Thank you once again for being a loyal customer of Express Promo. Your continued support and trust in our brand inspire us to keep providing the best promotional items and exceptional customer service. Should you need anything else, please don't hesitate to reach out to us.

Posted 6 months ago

“I'm very happy with the pens I ordered. The proof was sent quickly and it did not take too long for the order to arrive. They look great. Thank you!”

Helpful Report

Posted 7 months ago

Thank you so much for your five-star rating of Express Promo! We truly appreciate your feedback and are thrilled to hear that you are very happy with the pens you ordered. Our team works tirelessly to ensure prompt service, and we're glad that you found the proof process to be quick and efficient. Additionally, we're delighted to know that you received your order in a timely manner and that the pens look great! Your satisfaction means the world to us. Once again, thank you for choosing Express Promo. We value your business and hope to serve you again in the future!

Posted 7 months ago

“Customer service, product quality and delivery times were faultless. Extremely happy with their service!”

Helpful Report

Posted 7 months ago

Thank you so much for giving Express Promo a stellar 5-star rating! We truly appreciate your kind words and am thrilled to hear that our customer service, product quality, and delivery times exceeded your expectations. Your satisfaction means a lot to us, and we are delighted to have provided you with faultless service. We look forward to serving you again in the future!

Posted 7 months ago

“Hi a good company to deal with the web site is great ezy to use.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We sincerely appreciate your kind words and positive feedback. We're glad to hear that you found our company to be a good one to deal with, and that our website was easy to use. We strive to provide an excellent user experience, and it's great to know that it made a difference for you. If you ever need any assistance or have further inquiries, please don't hesitate to reach out. We're here to ensure your satisfaction and make your experience with Express Promo as seamless as possible. Thanks again for choosing us and taking the time to share your feedback!

Posted 7 months ago

“Great service, product looks really good quality. We will use again for more promotional gifts.”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star rating of Express Promo! We are thrilled to hear that you had a great experience with our service. Your feedback about the product's quality is truly appreciated. We are delighted to know that you will be using our services again for more promotional gifts. We value your support and look forward to serving you in the future!

Posted 7 months ago

“The Team at Express Promo are incredibly helpful, friendly and efficient! We purchased our second batch of pens from them and the whole process was effortless from start to finish. We valued the timely communication with them and their reassurance our order would be produced on time and according to our specifications. The pens are of a high quality and are very durable for our needs. Delivery was quick. We couldn't be happier with the service and outcome! Thank you, Express Promo!”

Helpful Report

Posted 7 months ago

Thank you so much for your glowing 5-star rating of Express Promo! We are thrilled to hear that our team was able to provide you with such a positive experience. We genuinely appreciate your comment on the quick delivery. Ensuring that your order reaches you in a timely manner is crucial to us. Thank you once again for choosing Express Promo. We are absolutely overjoyed to have provided you with excellent service and a satisfying outcome! Your kind words mean the world to us.

Posted 7 months ago

“Very helpful throughout ordering process. Very happy with product.”

Helpful Report

Posted 7 months ago

Thank you so much for giving Express Promo a great review! We truly appreciate your kind words. We are delighted to hear that you found our team very helpful throughout the ordering process and that you are happy with the product. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 7 months ago

“Always a quality product.”

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Posted 7 months ago

Thank you so much, Jace, for your amazing review! We truly appreciate your kind words and continuous support. Always a quality product, just for our valued customers like you. Thank you for being a loyal customer, and we look forward to serving you again soon!

Posted 7 months ago

“quick and easy to order. I would recommend. Thank you”

Helpful Report

Posted 7 months ago

Thank you so much, for your fantastic 5-star rating of Express Promo! We truly appreciate your support and feedback. We're thrilled to hear that your ordering experience with us was quick and easy. Your recommendation means a lot to us. Thank you once again!

Posted 7 months ago

Express Promo is rated 4.9 based on 551 reviews