Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 544 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant to deal with fast response from start to finish, ordered wine glasses very happy with them, great price, came well packed, have to say there should be more business out there with the customer care that Express Promo have. Thanks One happy customer here.”

Helpful Report

Posted 1 year ago

Thank you, Leanne, for your kind 5-star rating! We really appreciate your positive review. We take pride in providing our customers with excellent customer service, so it is extremely gratifying to know that you are satisfied with your purchase and our efforts. We would like to thank you for your business and look forward to the possibility of helping you again in the future.

Posted 1 year ago

“great service, very quick turn around and easy website to order from.”

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Posted 1 year ago

Thanks so much for your review!

Posted 1 year ago

“I had no idea ,what I was doing when trying to design my stubby holders. I was back and forth, with Expess Promo. They helped me edit, and we came up with the best design.. I can’t recommend them enough very helpful and very happy with the quality and product..”

Express Promo 5 star review on 29th August 2023

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Posted 1 year ago

Thanks for the great review and photo Helen! The stubby holders look great!

Posted 1 year ago

“Super easy and helpful when needed. Products had a quick turnaround and were good quality. Thanks”

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Posted 1 year ago

Thank you Jackie! Happy to have been able to help you!

Posted 1 year ago

“Needed to get some pens urgently for a show, (I had ordered them from someone else, but they pulled out last minute). The customer service lady I dealt with at Express Promo was really friendly and helpful. The pricing was great as well. They got my order shipped within 3 days of artwork approval! Definitely recommend this company! Will be purchasing again in the future :)”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a great review! We really appreciative it and are glad you are happy with your order!

Posted 1 year ago

“Excellent Quality, prompt delivery. Spot on”

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Posted 1 year ago

Thanks Kurt!

Posted 1 year ago

“Staff a fantastic to deal with. I can place urgent orders for a quick turnaround and I have been using this company for years and can’t fault the products or services. Give them a go- you won’t be disappointed”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating, and for being a loyal customer! We are delighted to hear that our staff are fantastic to deal with and that our products and services have been able to meet your expectations over the years. We value your continued support and we look forward to serving you for years to come. Thank you again!

Posted 1 year ago

“Great to deal with. Item and quality are great and exactly as ordered and all done very quickly. So they definitely live up to their express name. Will be using them again and would have no hesitation in recommending this company to others.”

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Posted 1 year ago

Thank you Vicki, looking forward to working with you again soon!

Posted 1 year ago

“Excellent communication and service. Extremely happy with products ordered.”

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Posted 1 year ago

Thank you for your 5 star rating of Express Promo! We're delighted to hear that you were satisfied with our communication and service, as well as the products ordered. We truly appreciate your feedback!

Posted 1 year ago

“Very Good”

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Posted 1 year ago

Thank you for your review Delphine

Posted 1 year ago

“I recently ordered pens from Express Promo. They were so easy to deal with and order. They also got back really quickly with my artwork for approval and delivery was super fast. I highly recommend them and will order from Express Promo in the future.”

Helpful Report

Posted 1 year ago

Thank you Trish, glad we could help! Looking forward to working with you again soon!

Posted 1 year ago

“Great service, finished product was amazing and came promptly”

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Posted 1 year ago

Thanks so much for the great review and five stars, Jess! We're thrilled that you were pleased with the great service and finished product. It's great to hear it arrived promptly, too!

Posted 1 year ago

“Helpfully and proactive service, and a good product. Thanks.”

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Posted 1 year ago

Thank you for your 5 star rating, Glenn! We are delighted to hear that you were so pleased with our helpful and proactive service as well as our product. Thanks again for your kind words!

Posted 1 year ago

“product is very good, the service is fast and the customer service response is very good.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Express Promo! We're so glad you're pleased with the product, and appreciate that you recognize the speed of service and the great customer response. We strive to provide excellent customer service and are delighted to know that we've achieved this for you.

Posted 1 year ago

“Very good customer service! Assertive with the question about the job that I was doing. Time frame fast! Very satisfied with the job!”

Helpful Report

Posted 1 year ago

Thank you so much, Abigail! We are glad to hear that our customer service has been excellent and that your job was completed in a timely manner. We appreciate your 5 star rating and look forward to working with you again in the future!

Posted 1 year ago

“Items recieved exactly as ordered and very well done quick postage and great price”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Express Promo, Karen! We really appreciate it. We are so glad you were happy with the items you recieved exactly as ordered and with the quick postage and great price too! We really appreciate your loyalty as a repeating customer.

Posted 1 year ago

“The product was good but don't bother paying for express shipping as shipping can not be guaranteed even after added payment for express is paid. Our delivery arrived as the conference was closing.”

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Posted 1 year ago

“Excellent communication and service, product looked fantastic as well”

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Posted 1 year ago

Thank you so much, Geraldine, for your 5 star rating! We are so glad you had a positive experience with us. It is our pleasure to receive positive feedback on our excellent communication and service, as well as the product that looked fantastic. Thank you for your kind words!

Posted 1 year ago

“I had the pleasure of experiencing Express Promo's services while working with Shape Disability Services, and I must say, I am thoroughly impressed. From designing a Magnetic Fridge Calendar to crafting water bottles, engraving pens, and creating custom note books, Express Promo exceeded all expectations. The Magnetic Fridge Calendar is not only functional but also visually appealing. The design perfectly captures the essence of Shape Disability Services' mission, making it a handy tool for both clients and staff. The attention to detail and the quality of materials used are evident, ensuring its durability and long-lasting use. Express Promo's commitment to quality, attention to detail, and their ability to capture and represent an organization's values through their products truly set them apart. Working with them has been a seamless and enjoyable experience, and I would highly recommend their services to anyone seeking high-quality promotional items.”

Express Promo 5 star review on 10th August 2023

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Posted 1 year ago

Thank you so much, Joseph, for your 5-star rating of Express Promo! I'm glad to hear that you had a great experience while working with Shape Disability Services. I'm glad that our products and services were able to make your life easier and to help your business succeed. We take pride in our commitment to quality, attention to detail, and in our ability to capture an organization's values. Your loyalty is greatly appreciated and we look forward to continuing to serve you.

Posted 1 year ago

“Being a Not-for-Profit, it's sometimes stressful buying merch, but Express Promo has fast and efficient service with fair prices. Easy to use services, with great communication.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review of Express Promo! We are so pleased to hear that you've had a positive experience with our easy-to-use services and great communication. As a Not-for-Profit, we understand that buying merch can be stressful, so we strive to provide fast and efficient service at fair prices. We're thrilled that you're happy with our services and look forward to continuing to serve you.

Posted 1 year ago

Express Promo is rated 4.9 based on 544 reviews