Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 544 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Western Australia buyers beware. If you need this in a hurry I would say choose another option. Express shipping is offered and charged, (which we paid for) however it is road freight. You might get it in time, you might not. We did not.”

Helpful Report

Posted 1 year ago

Hi Samantha, I have just had a look through your order details and I can see that there was quite some back and forth between you and our Customer Care team about whether or not to add express shipping as our team clearly stated it can not be guaranteed so you were debating whether to add it or not. I am so sorry this has happened. For your reference, our free regular freight is approx 10 business days from us to Perth (this is sent with Aus Post or Aramex) so the TNT Road Express is actually still quite a lot quicker. The pens are on board for delivery today which is 1 day later than our team estimated. Tiffany.

Posted 1 year ago

“Express Promo, you are exceptional. Great Products, Awesome Service, Amazing Prices, Delivered my order on time. Will promote this business the best.”

Helpful Report

Posted 1 year ago

Thank you so much Josie for your 5 star rating of Express Promo! We really appreciate your feedback and are glad that you have enjoyed our services. We strive to offer exceptional products, amazing prices, and outstanding service with timely delivery, and thank you for spreading the word. Again, thank you for your review and patronage!

Posted 1 year ago

“Express Promo are very easy to work with, they processed our order quickly and we are very happy with our pens. We will order again in the future, thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a 5-star rating! We are delighted that you are pleased with the services we provided at Express Promo. We are glad that the processing of your order was quick and that you are very happy with the pens. We look forward to your next order. Thank you!

Posted 1 year ago

“Brilliant product choice and delivery. I chose the blue colour and it's stunning.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Jodie! We really appreciate it. And we're delighted to hear that you're pleased with your product choice and delivery! The blue colour you went for is beautiful - the perfect choice.

Posted 1 year ago

“Easy website to deal with and quick responses. Delivery was super quick. Will deal with these guys again for sure”

Helpful Report

Posted 1 year ago

Thanks, Chris! We really appreciate your 5-star experience with Express Promo. We're so glad that you found our website easy to work with and our responses quick! We're thrilled that your delivery was speedy and we look forward to working with you again!

Posted 1 year ago

“Very good quality materials for both pens and sticky notes. The customer service experience was immaculate with prompt responses and facilitating all of my needs. I received the items well before the estimated time of delivery. I highly recommend Express promo.”

Helpful Report

Posted 1 year ago

Thank you, Anna, for the wonderful 5 star rating of Express Promo! We are delighted to hear that you are pleased with the quality of materials for both pens and sticky notes as well as with our impeccable customer service and timely delivery. We really appreciate your kind words and look forward to having you as our customer again!

Posted 1 year ago

“Great Service, Fast and easy to get artwork drafted and approved”

Helpful Report

Posted 1 year ago

Thank you, Brayden, for your amazing 5-star rating of Express Promo! We are so glad to hear that you had such a great experience with our services, and are happy that you found the artwork drafting and approving process to be fast and easy. We appreciate you being a loyal customer and look forward to continuing to provide you with great service in the future!

Posted 1 year ago

“Fantastic product and customer service. Very happy with the finished item, fast service once artwork was approved.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for taking the time to leave us a 5 star rating, Sharon! We are delighted to hear that you are so pleased with both the product and customer service that Express Promo provided. We take great pride in being able to provide a fantastic service and product that meets our customers expectations and are so pleased to have you on board as a returning customer.

Posted 1 year ago

“Great product, good price, quick, efficient and friendly service”

Helpful Report

Posted 1 year ago

Thank you so much, Roger, for your 5-star rating of Express Promo. It is a great pleasure to be able to serve you with our great product, good prices, quick, efficient, and friendly service. Most of all we are thankful for your loyal patronage.

Posted 1 year ago

“very good service with great art work designed. I shall come back again when our stocks run out. Thank you.”

Helpful Report

Posted 1 year ago

Thank you, Jacky! We are so glad to hear that you enjoyed our very good service with great art work designed and that you will be returning when your stocks run out. We really appreciate your 5-star rating of Express Promo!

Posted 1 year ago

“The product I purchased was delivered speedily and was exactly as I expected. Good, reliable, quick service. I would recommend Vistaprint to anyone who wants fast, inexpensive results”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Express Promo! It is great to know that the product you purchased was delivered speedily and exactly as you expected. We strive to provide our customers with good, reliable, quick service that satisfies their needs. We appreciate your recommendations and look forward to helping you with any future needs.

Posted 1 year ago

“Great and quick service”

Helpful Report

Posted 1 year ago

Thank you Alley for your 5-star rating of Express Promo! We are glad you appreciate our great and quick service.

Posted 1 year ago

“I ordered my pens for my wedding end of the year with my partner and I's initial and our wedding date. I made a few changes along the way until I got what I wanted. Sign off approval and got my order within a week. The communication was prompt and very impressed with the outcome. Happy customer. will forsure recommend to my families and friends. Thank you Express Promo”

Helpful Report

Posted 1 year ago

Thank you Tafili for your generous 5-star rating of Express Promo. We are so glad that you were able to get exactly what you wanted for your special day. We strive to ensure our customers are 100% satisfied with our products and services and take our customer communications seriously. We are happy that we could provide you with the prompt service you needed in your order and we truly appreciate you sharing your experience with your family and friends. Thank you again for your support.

Posted 1 year ago

“Prompt attention to the order and kept up to date with delivery etc”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a 5 star rating for Express Promo! We are delighted to hear that you are satisfied with the prompt attention to your order and that we kept you up to date with the delivery process. We look forward to being of assistance again in the future.

Posted 1 year ago

“Excellent proofing system that was fast and efficient. Delivery was quick and as promised. Very happy with the end product and will use again.”

Helpful Report

Posted 1 year ago

Thank you Anna for your generous 5 star rating of Express Promo! We are delighted you enjoyed our excellent proofing system that was fast and efficient, our quick delivery, and overall, the amazing end product! We are thrilled you will be coming back to us again and thank you for your valued support.

Posted 1 year ago

“Great service and the books were fantastic quality. We will be placing another order in future.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Express Promo. We are so glad that you were pleased with our great service and the quality of the books. We are thrilled to know that you plan to place another order with us in the future!

Posted 1 year ago

“Great pens at a great price. Quick service and delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Easy to purchase, excellent assistance and communication. Will be using this service again. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review Diana!

Posted 1 year ago

“They were very quick to response and update my request for designs. Extremely easy to deal with. Will recommend for sure.”

Express Promo 5 star review on 19th July 2023

Helpful Report

Posted 1 year ago

Thank you so much for your kind words, Monica! We are so happy to hear that our response and updates for your designs were quick and easy for you to manage. We really appreciate your 5-star review and are glad that you would recommend Express Promo. Thank you for your support!

Posted 1 year ago

“Express Promo were great to deal with and our pens arrived within the week. I had questions that they promptly answered over the phone and I was able to make the changes following their clear instructions. The online process was also very easy to use.”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Express Promo, Rhonda! We are glad that the online process was easy to use and that our team was able to answer your questions promptly over the phone. We are also pleased that our pens arrived quickly and that you were able to make the necessary changes based on our clear instructions. Thank you again for your kind words!

Posted 1 year ago

Express Promo is rated 4.9 based on 544 reviews