Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 551 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and producst we recieved were beyond expectations. We were thrilled with th eengraved glassware we pruchased. The presentation was perfect, and the customer service was prompt and helpful. We will use Express Promo again.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We truly appreciate your support and are thrilled to hear that the service and products you received were beyond expectations. Our team takes great pride in providing top-notch customer service, so we are delighted to know that we could assist you promptly and effectively. Once again, thank you for choosing Express Promo. We value your business and look forward to serving you again in the future.

Posted 4 months ago

“Mission Australia Pilbara received all items in a timely manner (extremely quickly), with our logo on the items and in perfect condition. Packaging was exceptonal and the courier was very friendly and helpful. Everything from start to finish with Express Promo was efficient, professional and courteous. I would recommend them to anyone as being a fabulous company for all product merchandise.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We are thrilled to hear that Mission Australia Pilbara received all the items in a timely manner and that they were in perfect condition, with your logo beautifully displayed. We take great pride in our packaging and ensuring that our products arrive in exceptional condition. We truly appreciate your recommendation and thrilled to be considered a fabulous company for all your product merchandise needs. Thank you again for choosing Express Promo, and we look forward to serving you again in the future.

Posted 4 months ago

“I have dealt with Express Promo for 3 to 4 times and have been very satisfied with their service.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your kind words and support. We are thrilled to hear that you have been satisfied with our service. Once again, we sincerely appreciate your feedback and for choosing Express Promo. If there is anything else we can assist you with, please don't hesitate to reach out.

Posted 4 months ago

“Our club has ordered the Soft Touch Rubberised Stylus Metal Pens as gifts for our members 2 years in a row (2023/2024). The product has always been delivered promptly, exactly as specified in the artwork and in excellent condition. We love them and our members love them. We can highly recommend Express Promo as a company. We are very happy to deal with them.”

Helpful Report

Posted 4 months ago

Thank you so much, Robert, for your amazing 5-star rating of Express Promo! We truly appreciate your kind words and your continued support as a valued customer. It fills us with joy to hear that our Soft Touch Rubberised Stylus Metal Pens have been a hit with your club members for two years in a row (2023/2024). We take great pride in delivering our products promptly and ensuring they match your exact specifications and artwork. We are thrilled to know that both you and your members love our pens and that we have exceeded your expectations. We greatly value your recommendation of Express Promo as a trustworthy company. It's always a pleasure serving you, and we look forward to continuing our excellent partnership. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 4 months ago

“Quick and easy purchase, fast delivery and very satisfied with the finished product”

Helpful Report

Posted 4 months ago

Thank you so much for your 5-star rating of Express Promo! We truly appreciate your kind words and are delighted to hear that you found the purchase process quick and easy. It's great to know that our fast delivery met your expectations and that you were very satisfied with the finished product. Your support means a lot to us, and we look forward to serving you again in the future!

Posted 4 months ago

“Very convenient and straightforward process. They are very accommodating as well!”

Helpful Report

Posted 4 months ago

Dear Siti, Thank you so much for taking the time to rate our service with 5 stars! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our process very convenient and straightforward. Our team always aims to provide the best experience for our customers, and we are glad to know that we were able to accommodate your needs. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Thank you once again for choosing Express Promo!

Posted 4 months ago

“Fast and prompt service. The Key Ring bottle openers were great and our own customers loved them. The engraving was perfect and follow up from supplier was amazing. Thank you”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to rate Express Promo with a stellar 5-star review! We truly appreciate your kind words and recognition of our fast and prompt service. Additionally, we are committed to providing exceptional follow-up service, and we're glad you found it to be amazing. Your satisfaction is our top priority, and we always strive to exceed your expectations. Once again, thank you for your kind review and for choosing Express Promo. We look forward to serving you again in the future.

Posted 4 months ago

“We highly recommend using Express Promo for all your promotional goods. We were extremely impressed with the quality and service provided. We had a very short deadline to get our goods printed and shipped and were happy beyond expectation with the prompt and efficient service. Coonawarra Running Festival”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We highly appreciate your kind words and recommendation. We are thrilled to hear that you were impressed with the quality and service we provided. At Express Promo, we strive to exceed our customers' expectations, especially when it comes to tight deadlines. We are delighted that we were able to meet your needs and deliver prompt and efficient service. Thank you for choosing Express Promo for all your promotional goods. We look forward to serving you again in the future.

Posted 4 months ago

“Excellent service. Fast delivery. Extremely happy with the product.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We are thrilled to hear that you had an excellent experience with our service. Our team takes great pride in providing fast delivery and ensuring customer satisfaction, so we are delighted to know that you are extremely happy with the product. Thank you again for choosing Express Promo, and we look forward to serving you in the future!

Posted 4 months ago

“Quick turn around with order and product is of a great quality.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We truly appreciate your kind words and are thrilled that you experienced a quick turn around with your order. It's fantastic to hear that the product you received is of great quality. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you once again for choosing Express Promo!

Posted 4 months ago

“My experience was so good they sent a sample to pick from and they arrived so quickly. Lovely work.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We sincerely appreciate your kind feedback. We are thrilled to hear that your experience with us was so good that we even sent you a sample to pick from. We pride ourselves on providing excellent service and delivering products promptly. It's wonderful to know that you found our work lovely. Once again, thank you for your support and for taking the time to share your positive experience. We truly value your satisfaction and look forward to serving you again in the future!

Posted 4 months ago

“Great Service. Very Prompt. Great price compared to previous companies i have dealt with for the purchase of advertising materials (pens)”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave a 5-star rating for Express Promo! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We're glad to know that our team provided you with great service and were very prompt in delivering your advertising materials. We also strive to offer competitive prices, and we're delighted that you found our prices to be great compared to previous companies you have dealt with. Once again, thank you for choosing Express Promo for your advertising materials, especially pens. We look forward to serving you again in the future!

Posted 4 months ago

“Thanks again Express Promo ~ your products always arrive on time and are exactly as they appear on your website. A great company to deal with.”

Helpful Report

Posted 4 months ago

Thank you so much for giving Express Promo a 5-star rating! We greatly appreciate your kind words and continued support. Thank you for being a loyal customer. Your trust and continued patronage mean the world to us. We can't wait to serve you again in the future!

Posted 4 months ago

“Great, fast service! very happy with our purchase and will be shopping here again!”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5-star rating of Express Promo! We are truly grateful for your support and for taking the time to share your positive experience with us. We're thrilled to hear that you had a great and fast service, and that you are happy with your purchase. It means the world to us to know that you are satisfied with our products and services. We look forward to serving you again in the future! Thank you once again for choosing Express Promo. We truly appreciate your business.

Posted 4 months ago

“The pens I received are amazing. Great quality, and the design is fantastic. I love that I can view the design and approve before paying- it helps put your mind at ease. Quick delivery too! I cannot wait to start giving these out to clients. Thank you so much!”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We are thrilled to hear that you love the pens you received and that they are of great quality with a fantastic design. We are delighted that our design preview feature helped put your mind at ease before making a purchase decision. Once again, thank you for choosing Express Promo. We truly appreciate your business, and we are here to assist you anytime.

Posted 4 months ago

“Express Promo is very good. I ordered some custom pens with a logo and some text on them. Within a few days of my order, I was sent a very easy-to-complete form for the artwork approval, and the pens were ready in less than 3 days. The longest part was the shipping! Haha. Very satisfied :)”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We are thrilled to hear that you had such a positive experience with us. Once again, thank you for choosing Express Promo. We truly appreciate your support and look forward to serving you again in the future.

Posted 4 months ago

“Received promo gear in time for event which was great and very happy with the workmanship.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your feedback and are ecstatic to hear that you received your promo gear in time for the event. We're thrilled that you are happy with the workmanship as well. It was a pleasure serving you, and we're delighted that we could meet your expectations. Should you have any further needs or inquiries, please don't hesitate to contact us. Thank you again for choosing Express Promo!

Posted 5 months ago

“I've loved dealing with Express Promo for the past few years. Whenever we need somethig, it's as easy as selecting the appropriate item, customising it, and signing off on the proof before it's sent our way.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review of Express Promo! We truly appreciate your kind words and continual support as a loyal customer. We are grateful for your trust in our services and we look forward to many more years of serving you. Should you ever need anything, please don't hesitate to reach out. Thank you again, Dan! You are a valued customer and we appreciate your continued business.

Posted 5 months ago

“Only issue we had was with squishy balls and the print and seems we did not like. However, it was rectified and Express Promo were happy to make changes for our company to appease our needs.”

Helpful Report

Posted 5 months ago

Thank you Chrystal for your review! We appreciate your feedback and are glad to hear that we were able to rectify the issue with the squishy balls and print to meet your company's needs. Customer satisfaction is our top priority, and we are always happy to make changes to ensure our customers are pleased with their orders. We look forward to serving you again in the future.

Posted 4 months ago

“Always super careful with artwork, can phone or email, and fast delivery. Maybe costs a bit more than ordering from china, but worth every cent.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your continued support and loyalty as our customer. We are thrilled to hear that you find our services to be top-notch. Your satisfaction is our priority, and we are always super careful with artwork to ensure the best results. Furthermore, we understand the convenience of being able to reach us by phone or email, allowing us to address any of your concerns promptly. Once again, thank you for choosing Express Promo, and we look forward to serving you in the future. Please do not hesitate to reach out if there is anything else we can assist you with.

Posted 4 months ago

Express Promo is rated 4.9 based on 551 reviews