Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 544 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for merchandise for last minute guests and Express Promo went above and beyond. The customer service was excellent and prices reasonable. The final product was above our expectation, especially for a rushed order. We will be using Express Promo for our next order of Christmas gifts.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Hi Carolina! I can't tell you how happy we are that we could come through for you when you needed it! It means so much to hear you're pleased with everything - that's exactly what we aim for every single time. We're already excited about helping you with your Christmas shopping! Can't wait to work our magic again and make your gift-giving extra special. If you need anything else, do not hesitate to reach out.

Posted 1 month ago

“Thank you we are very happy with our pens! Will order again in future =))”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you so much, Andrea! We're over the moon to hear that you're happy with your pens. Your support means the world to us, and we can't wait to help you with your next order. Please don't hesitate to reach out if you need anything else - we're always here to help!

Posted 1 month ago

“This was the first time ordering from Express Promo. The service was amazing, the design looks great and the pens are lovely to write with. I will be back for more.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you again, Jes! We're thrilled to hear that you had a great experience with our service and that you love the design and quality of the pens. Your kind words mean a lot to us, and we can't wait to have you back for more! Cheers!

Posted 1 month ago

“Fast delivery and service, they made the process so smooth!”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for your wonderful review, Annabel! We're delighted to hear that you enjoyed our fast delivery and smooth service. Making the process easy for our customers is our top priority, and your feedback truly motivates us. We appreciate your support and look forward to serving you again soon!

Posted 1 month ago

“Great pens but the constant bantering for reviews is very annoying”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks for the feedback! I can only see one email requesting a review which was after we emailed to confirm your order was received. It may be an auto-trigger. If you're able to send through more details on the review requests you received, I would be happy to look into it. Tiff

Posted 1 month ago

“Abbi was so helpful and guided me through the purchase phase. We love the Ausmed pens”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for your amazing review, Renee! We're so pleased to hear that Abbi was able to guide you through the purchase process and that you love the Ausmed pens. Your satisfaction is our top priority, and it’s wonderful to know we could help. We appreciate your support and look forward to assisting you again soon!

Posted 1 month ago

“Ordering Custom Pens thru Express Promo was very efficient from start to finish. Highly recommend them.”

Helpful Report

Posted 1 month ago

Thank you for your kind review, Sonya! We're so glad to hear that you found the ordering process for custom pens efficient. We strive to make every experience seamless and enjoyable, and it's great to know we hit the mark for you. We look forward to assisting you again in the future!

Posted 1 month ago

Thank you for your wonderful review, Sonya! We’re thrilled to hear that your experience with ordering custom pens was efficient from start to finish. Your recommendation truly brightens our day! We can’t wait to help you again next time!

Posted 1 month ago

“We found working with Express Promo very satisfying. They were prompt in responding to our questions and our order was delivered quickly & efficiently.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for your fantastic review, Julie! We’re thrilled to hear that you had a satisfying experience with us and that our promptness and efficiency made a positive impact. Your feedback is invaluable and encourages us to keep delivering excellent service. We can’t wait to assist you again in the future!

Posted 1 month ago

“Although the product that I received was great and exactly what I hoped for, there were a number of problems with the delivery process. Unfortunately, this led to the product not being delivered on time. This product was required for a specific event.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for your review, Anne-Maree! We're thrilled to hear that you loved the product and that it met your expectations. However, we sincerely apologize for the issues you experienced with the delivery process. Timeliness is important, especially for events, and we regret that we fell short in this instance. We appreciate your feedback and assure you that we're working to improve our delivery processes to better serve our customers in the future. Thank you for your understanding, and we hope to have the opportunity to assist you again!

Posted 1 month ago

“Fantastic. This is our second order with Express Promo. The team are very responsive and the quality of the products are great. Highly recommended”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you so much for your fantastic review, Anthony! We’re thrilled to hear that you've come back for a second order and that our team has consistently met your expectations. Your recommendation means the world to us, and we’re always here to provide you with responsive service and high-quality products. Looking forward to assisting you again soon!

Posted 1 month ago

“Good quality products at affordable prices. Great customer service and timely delivery.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for your wonderful review! We're delighted to hear that you find our products to be of good quality and affordable, and that our customer service and delivery met your needs. Your feedback is immensely appreciated and inspires us to keep delivering the best for our customers. We look forward to serving you again soon!

Posted 1 month ago

“We were looking for quotes on pens for our Year 6 Graduation. I stumbled across Express Promo and am happy to state that from enquiry to delivery it was a super easy process. There was also no trying to push us into something we didn't want, we were listened to and supported the entire way with no forced purchasing. I am happy to say we will definitely be repeat customers. Thank you for your support and assistance with creating the final product that we were looking for :)”

Helpful Report

Posted 2 months ago

Thank you so much for your glowing review! We’re delighted to hear that your experience from enquiry to delivery was smooth and hassle-free. It’s our goal to listen to our customers and ensure you get exactly what you need without any pressure to purchase. We appreciate your trust in us and can’t wait to assist you with future projects. Your support truly means a lot to us!

Posted 1 month ago

“Really happy with the communication and turn around time, the items were exactly as we'd hoped and ticked all the boxes in terms of quality and price point.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thank you for your fantastic review, Ben! We're thrilled to hear that our communication and turnaround time met your expectations, and that the items were exactly what you hoped for. Quality and value are our top priorities, so your feedback means a lot to us. We can't wait to work with you again in the future!

Posted 1 month ago

“Everything was perfect and in great time!”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Your support means a lot to us and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Express Promo!

Posted 2 months ago

“Fantastic service and excellent communication! The products were perfect—exactly what we needed. The price was great, and the service and delivery were incredibly quick. I’ll definitely recommend Express Promo to others and will be using them again in the future.”

Helpful Report

Posted 2 months ago

Thanks Kris, for your stellar 5-star rating of Express Promo! We are thrilled to hear that our service exceeded your expectations. Your kind words mean a lot to us. We take pride in delivering fantastic service and maintaining excellent communication with our valued customers. It's delightful to know that the products we provided were exactly what you needed. The great price, quick service, and speedy delivery are all part of our commitment to customer satisfaction. We are grateful for your recommendation and look forward to serving you again in the future.

Posted 2 months ago

“Great service and a very quick response. Would recommend Express Promo!”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give Express Promo a 5-star rating! We're thrilled to hear that you had a positive experience with us. We wholeheartedly appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 2 months ago

“Ordered pens for my new business. Ordering process was easy and communication with the team great. Loved the pens when they arrived and received great feedback from clients. Will reorder!”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to know that the ordering process was easy and that you had great communication with our team. It's always our goal to make the process as smooth and enjoyable as possible for our customers. We're also thrilled that you loved the pens when they arrived, and it's fantastic to hear that you received great feedback from your clients. It's truly rewarding to know that our products are helping your new business make a great impression. Once again, thank you for choosing Express Promo. We look forward to serving you again when you're ready to reorder!

Posted 2 months ago

“Pens, have come promptly and are good quality.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your satisfaction is our utmost priority. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. We are here to help! Thanks again for choosing Express Promo, and we look forward to serving you in the future.

Posted 2 months ago

“Easy order process and quick shipping of our promotional pens. The pens appear to be of high quality and very reasonable pricing. Thank you!”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thank you so much for taking the time to rate Express Promo with a perfect 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had an easy order process and quick shipping experience with our promotional pens. We're glad to know that the pens meet your expectations in terms of quality and pricing. Thank you for your support! Should you need anything else, don't hesitate to reach out to us.

Posted 2 months ago

“Express Promo processed a merchandise order for us so efficiently and promptly, their service and attention to detail was great. Communication throughout was excellent, and we had some quite unique requirements coupled with a tight timeline. I would highly recommend.”

Helpful Report

Posted 2 months ago

Thank you so much, Jayva, for giving Express Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that we were able to process your merchandise order efficiently and promptly. Your compliments about our service, attention to detail, and excellent communication mean a lot to us. We understand that having unique requirements and a tight timeline can be challenging, but we are grateful that we could meet your needs. Thank you for highly recommending us, it means the world to our team. We hope to serve you again in the future!

Posted 2 months ago

Express Promo is rated 4.9 based on 544 reviews