Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 593 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed with the speed at which they get the product to you. The communication is excellent. The quality of the products is extraoridnary as well and it is certainly value for money.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks again, June! 🚀 It’s great to know you’re impressed with the fast turnaround and product quality. We’re also glad the communication stood out, always here to deliver a smooth experience!

Posted 1 month ago

Thanks once more, June! 🖊️ Glad to hear you’re enjoying the pens, they make a great addition to any merchandise lineup. It’s always a pleasure working with you!

Posted 1 month ago

“Thank you, efficient and helpful service.”

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(Cameron Park, 2285) - Posted 1 month ago

Thanks again, Lin! 👍 Glad to know you found our service efficient and helpful. Always a pleasure to assist!

Posted 1 month ago

“Excellent customer service with quality products. They notified and updated me through the whole process. A very professional business where it is easy to speak with a real person who gets things done!”

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Posted 1 month ago

You’ve perfectly summarised what we aim for, Lucinda! 👍 We’re so glad you experienced our commitment to both excellent service and product quality, and that you felt the human touch throughout. Thank you for your fantastic and thorough review!

Posted 1 month ago

“prompt communication, service and product delivery. loved the name tags. thank you”

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(Cameron Park, 2285) - Posted 1 month ago

That's what we strive for every time! ✨ We really value efficiency and reliable service, so it's fantastic to hear it came through for you. Thank you for your wonderful feedback, Amira!😊

Posted 1 month ago

“Great communication & product. Exactly what we expected”

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(Cameron Park, 2285) - Posted 1 month ago

"Exactly what we expected" - we love hearing that! 😉 Reliability and delivering on our promises are really important to us. So glad both the communication and the product lived up to your expectations. Thanks for your review, Luke!

Posted 1 month ago

“Very easy to work with! Speedy Service also. We ordered the Bottle opener keyrings with our company name on them! Perfect for what we needed them for! Thanks”

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Posted 1 month ago

Wow, Janeane, you've hit all the highlights! 😄 Thank you so much for this wonderful review of the Bottle Opener Keyrings and for your kind words!

Posted 1 month ago

“Very concerned and professional.”

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(Cameron Park, 2285) - Posted 1 month ago

Hi Anniebelle, you said it perfectly! Thanks for the wonderfully feedback.👏

Posted 1 month ago

“Express Promo are a very professional operation and asked all the right questions. Highly recommended.”

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(Cameron Park, 2285) - Posted 1 month ago

Thanks for the kind words, Lucinda! It’s great to know our team’s attention to detail stood out. We appreciate your recommendation and are glad we could help!😊

Posted 1 month ago

“Great range of colours. Easy to order. Artwork approval was very fast. Very well packed and delivered within a week.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks, Christine! It’s great to know you found the colour range and ordering process easy. We’re also glad the fast artwork approval and careful packing met your expectations. We’re always here to make things simple, thanks for trusting us with your order!🎨

Posted 1 month ago

“Great service and quality, very happy with our experience!”

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(Cameron Park, 2285) - Posted 1 month ago

Thanks, Nadia! It’s great to know you’re pleased with both the service and quality. We really appreciate you choosing us. More orders soon? ☺️

Posted 1 month ago

“We recently purchased pens for our Health Network. Express Promo were exceptional to deal with, communicated well and provided the artwork initially for us to review before we ordered. We were very happy with our order of pens. Highly recommend Express Promo!”

Helpful Report

Posted 2 months ago

Thanks, Barbara! It’s great to hear the pens were a hit. We know how important it is to get things right, so we’re glad the artwork review made the process easier. Appreciate your kind words and the recommendation!🫡

Posted 1 month ago

“We recently purchased key rings for our motel, and we couldn't be more satisfied with the quality! The key rings are sturdy, well-made, and have a great, polished look that gives a nice, professional touch to the motel. They’re practical yet stylish, and the material feels durable enough to last a long time, even with regular use. Our guests have commented on how easy it is to spot their room key thanks to the clear and vibrant design. It's a small detail, but it really adds to the overall guest experience. The key rings have definitely exceeded our expectations, and they’re a great investment for the business. Highly recommend!”

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Posted 2 months ago

It's fantastic to see the key rings making a real difference at Boonah Motel! That vibrant design making keys easier to spot is exactly what we hoped for. 😊 Your mention of the polished finish and durability is particularly meaningful - we actually selected this specific material grade to handle the constant use in hotel settings. Hearing that they're living up to those standards in real-world use at your motel is fantastic. If you ever need more key rings or want to explore other products for Boonah Motel, just let us know! ✨

Posted 2 months ago

“Amazing quality and speedy delivery! Will use again”

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(Cameron Park, 2285) - Posted 2 months ago

Thanks again for the great feedback Jennifer ! It’s awesome to know you’re happy with the quality and quick delivery. We’ll be here whenever you need more.😊

Posted 2 months ago

“Great quality & Price !”

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(Cameron Park, 2285) - Posted 2 months ago

Thanks, Leilani! Quality at a great price is what we aim for. Appreciate your support! 👍😊

Posted 2 months ago

“Quality items and company was so easy to deal with. Placed our order, received an email with artwork very quickly and then the items arrived within a short time frame of us approving the artwork. We will certainly use this company again”

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(Cameron Park, 2285) - Posted 2 months ago

Thanks for the kind words, Carolyn! A smooth ordering process makes everything easier. Looking forward to working with you again! 🚀😊

Posted 2 months ago

“The website I. Which you order your pens needs updating . Why ? It's not easy to use plus you don't get to see the actual fo t size on the finished product . You are I able to easily enlarge the font size as if I could I would have done so . Extremely disappointed with finished product .”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Hi Mark, Sorry to hear your not happy with you pens. We sent through an approval at 100% scale which you approved so I am unsure about what you mean regarding not being able to see the size on the finished product? I also can't see any correspondence where you have contacted us regarding the issue. Did you get in contact with our team?

Posted 1 month ago

“Affordable prices and top quality products.”

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(Cameron Park, 2285) - Posted 2 months ago

Thanks, Jodee! Keeping prices fair without compromising on quality is what we aim for. Appreciate your support!

Posted 2 months ago

“Great product great service”

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(Cameron Park, 2285) - Posted 2 months ago

Appreciate that, David! Quality products and great service are what we strive for. Thanks for your support!

Posted 2 months ago

Perfect is what we aim for! Thanks for your support, David!

Posted 2 months ago

“Great service and communication. Helped with our design issues quickly, and make our initial idea even better.”

Helpful Report

Posted 2 months ago

Really appreciate your kind words! Helping refine designs and bring ideas to life is what we do best. Thanks for trusting us!

Posted 2 months ago

“Express Promo were recommended by a friend and he was right, a great product, good price and decent delivery time.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Great to hear we lived up to the recommendation, Glen! Appreciate your support!

Posted 2 months ago

Express Promo is rated 4.9 based on 593 reviews