Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 551 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and the pens are fantastic quality.”

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Posted 1 year ago

“Received as ordered”

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Posted 1 year ago

“Express Promo was so easy to deal with and was able to respond promptly to a time-sensitive request order. All items were manufactured and delivered on time at great quality. Would 100% use again and recommend others do the same, specifically if you have short time frames!”

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Posted 1 year ago

“Brilliant!!”

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Posted 1 year ago

“Very happy with the service and products. Artwork amendments were prompt and on point. We will be using Express Promo again for sure.”

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Posted 1 year ago

“Thank you we love our new pens Eneabba Primary School ☺”

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Posted 1 year ago

“I made an order for custom made bucket hats and they got the sizing wrong and instead of just offering to fix my order up and send me the correct order, this is what they offered me via email. Unfortunately, I am now out of stock of the larger size, and my restock order isn't due to arrive till late June. I have larges available in the Royal blue and Black option, would you like me to have the missing 15 larges done up in one of those colours? If you would like to go with another colour let me know, I will organize a courier to pick up the 15 medium or I can offer them to you a 50% discount. Another option would be a 50% refund for the order over them being redone. How this shouldve been handled was they tell me that they will send the correct order ASAP because I stipulated that this order was a practice order for maybe many big orders to come and they knew this order was for a show case we were having by a certain weekend and wanted to give out merchandise. Very disappointed with how this company have handled my order issue.”

Helpful Report

Posted 1 year ago

Hi, Sorry to hear you weren't happy with your order. Unfortunately with no stock of the correct size, we couldn't offer to complete your order for you. This is why the other additional options were offered to you. I'm glad we were able to find a resolution and you were able to find use for the hats in the end. Tiffany

Posted 1 year ago

“Ive ordered the same item a few times now with no problems but the last lot of pens ive bought are useless to be honest. The ink is very faint as in not very dark and im having problems writing on anything. They just dont seem to want to lay any ink down even on clean paper.”

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Posted 1 year ago

Hi Bruce, Please always get in contact with us if you have any issues with your pens. I will contact you directly to organise a solution.

Posted 1 year ago

“Absolutely fantastic quality, prompt artwork and speedy delivery. Have used Promo Express several times and they are my new go to supplier.”

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Posted 1 year ago

“Great service and communication regarding our order. Well priced and quick delivery.”

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Posted 1 year ago

“Quick turn around and excellent quality. Have already put in another order.”

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Posted 1 year ago

“We highly rate Express Promo, the quality of the products is outstanding, and the team are super helpful. Nothing was too much trouble, and Tiff looked after us every step of the way. She also highlighted different colours of the products we were ordering which were more inline with our brand. Would recommend them time and time again and will order from Express Promo when we next need merch. Delivery was also extremely quick!”

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Posted 1 year ago

“10/10 for everything. The pens are amazing.”

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Posted 1 year ago

Thank you so much, Louise, for your 5 star rating of Express Promo! We truly appreciate your kind words.

Posted 1 year ago

“We used Express Promo for all our merchandising in the lead up to our association conference. I originally picked them because of the price, but i was so impressed by the speed of delivery and how customer service went above and beyond to help us, we will definitely use them again!”

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Posted 1 year ago

Thank you for the lovely review, Mary! Look forward to working with you again soon.

Posted 1 year ago

“Very good service and assistance with design.”

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Posted 1 year ago

Thank you so much for your five-star rating of Express Promo, Kim!

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Fast & friendly service. Highly recommended”

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Posted 1 year ago

“Excellent service, quality product and great price”

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Posted 1 year ago

“Professional service - quick delivery - exactly what I ordered - several suggestions as to how the artwork could be presented. No Fuss, no bother. I would have no hesitation in recommending Express Promo to anyone and I will not hesitate to contact them again.”

Express Promo 5 star review on 9th February 2023

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Posted 1 year ago

“website user friendly. fast response with artwork. good turn around time”

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Posted 1 year ago

Express Promo is rated 4.9 based on 551 reviews