Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 593 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All as promised good service.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your kind words. It was a pleasure serving you, and we are thrilled to hear that you found our service to be as promised and reliable. Customer satisfaction is our top priority, and we are delighted to have exceeded your expectations. Thank you once again for choosing Express Promo. We look forward to serving you again in the future!

Posted 8 months ago

“Excellent service, exceptional customer service and communication. Willing to work with and listen to customer, and offers quality products for prices. I can Highly recommend using Express promotion! Our business will be back for further purchase.”

Helpful Report

Posted 9 months ago

Thank you so much for giving Express Promo a 5-star rating! We are thrilled to hear that you had an excellent experience with our service. We are committed to providing exceptional customer service and communication, and it's great to know that we met your expectations. We truly value your feedback and appreciate your kind words. At Express Promo, we always strive to work with our customers, listen to their needs, and offer high-quality products at competitive prices. We are delighted to have earned your recommendation! We look forward to serving you again in the future for your business needs. Thank you for choosing Express Promo!

Posted 9 months ago

“The customer service was excellent, nothing was too much trouble when I phoned and asked questions. The price was reasonable, and the delivery time was excellent.”

Helpful Report

Posted 9 months ago

Thank you so much, Susan, for your 5-star rating and amazing review of Express Promo! We are thrilled to hear that you had a fabulous experience with us. We take pride in delivering exceptional customer service and ensuring that no request is too big or too small. Your appreciation reinforces our commitment to providing the best service possible.We are also glad that you found our prices reasonable and were impressed with our prompt delivery. We strive to offer competitive pricing without compromising on quality. Our efficient delivery system ensures that your order reaches you in no time. Thank you once again for choosing Express Promo. We look forward to serving you again in the future and providing you with the same level of excellence that you have come to expect from us.

Posted 9 months ago

“So easy to communicate with online. Great service and definitely fast delivery 😊”

Helpful Report

Posted 9 months ago

Thank you so much, Joanne, for giving Express Promo a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found it easy to communicate with us online. Delivering excellent service and ensuring our customers receive their orders quickly is our top priority. We're glad to have met your expectations with prompt delivery. Thank you once again for choosing Express Promo!

Posted 9 months ago

“great products, great prices. Delivered on time!”

Helpful Report

Posted 9 months ago

Thank you so much, Grace, for taking the time to give Express Promo a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on offering great products at great prices and ensuring timely deliveries. Your support means the world to us. Thank you once again for choosing Express Promo!

Posted 9 months ago

“I cannot recommend Express Promo enough. We recently used them to make out promotional pens, and won't be using anyone else in the future. They are high quality and great value for money.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating for Express Promo! We truly appreciate your support. We're thrilled to hear that you had a fantastic experience with us and that our promotional pens met your expectations in terms of quality and value. Rest assured, we will continue to offer the same level of excellence in our products and services. Once again, thank you for your kind words and for choosing Express Promo. We look forward to serving you again in the future!

Posted 9 months ago

“Very happy with communication and service.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Express Promo with 5 stars! We truly appreciate your positive feedback and are delighted to hear that you are very happy with our communication and service. It was a pleasure serving you, and we hope to have the opportunity to assist you again in the future.

Posted 9 months ago

“Cant thank this company enough for amazing communication, fast turn over to delivery, well and truly on time”

Helpful Report

Posted 9 months ago

Thank you so much for your outstanding 5-star review of Express Promo! We appreciate your kind words and are thrilled to hear about your positive experience. Your feedback about our amazing communication, fast turnaround, and on-time delivery truly means a lot to us. We can't thank you enough for your support and choosing us for your promotional needs. We look forward to serving you again in the future!

Posted 9 months ago

“Always receive products on time and there is never a delay”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star review of Express Promo! We truly appreciate your loyalty and support. It means the world to us that you always receive our products on time, and we take pride in ensuring there is never a delay. Thank you again for being such a valued customer.

Posted 9 months ago

“It was super easy dealing with Express Promo. The order was processed only after the artwork was approved and there were no issues at all with shipping or invoicing.”

Helpful Report

Posted 9 months ago

Thank you, Imalka, for your fantastic 5-star rating of Express Promo! We truly appreciate your kind words. We are thrilled to hear that your experience with us was super easy, and that the order process went smoothly from artwork approval to shipping and invoicing. We're committed to providing excellent service, and your feedback reassures us that we're on the right track. Thank you for choosing Express Promo, and we look forward to serving you again in the future!

Posted 9 months ago

“I was very pleased with the prompt service, communications and finished product. Will defintely recommend and will use myself in the future”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We are thrilled to hear that you were pleased with our prompt service, communications, and the finished product. It means a lot to us that you found our efforts satisfactory. We greatly appreciate your recommendation and are honored that you consider yourself a loyal customer. We assure you that we will continue to work hard to meet your expectations in the future as well. Once again, thank you for your kind words and support. We look forward to serving you again!

Posted 9 months ago

“Super easy to order and delivered within 3 days. Artwork needed slight modification and that was done fast and without fuss. Final product was as expected and looks fantastic. So happy with the experience and end result!”

Helpful Report

Posted 9 months ago

Thank you so much for giving Express Promo a five-star rating! We truly appreciate your feedback. We are delighted to hear that you found ordering with us super easy and that your order was delivered within just three days. Our team takes pride in providing fast and efficient service, and we are thrilled to hear that any modifications needed for your artwork were done quickly and without any hassle. Once again, thank you for choosing Express Promo. We truly value your support and hope to serve you again in the future!

Posted 9 months ago

“Express Promo came to the party for key-rings & cooler bags for our sporting club that where exactly what we were after. The stock was how it showed on the website and our logos and images where printed correctly. The team communicated quickly and promptly and also had great follow up. Highly recommend and will use again.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that our keyrings and cooler bags were exactly what you were after for your sporting club. Our team takes great pride in delivering high-quality stock, just as it appears on our website. It's fantastic to know that your logos and images were printed correctly, ensuring a professional and personalized touch. We sincerely appreciate your recommendation and look forward to serving you again in the future.

Posted 9 months ago

“excellent service and extremely fast turn around times. The pens look great as well.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We sincerely appreciate the feedback. We are thrilled to hear that you had a great experience with our company and that you found our service to be excellent. Our team strives to provide top-notch service and we are delighted that our efforts resonated with you. Moreover, we take great pride in our fast turn around times, and it is wonderful to know that you were impressed with our efficiency. We understand the importance of prompt delivery and we make it a priority to meet and exceed our customers' expectations. Thank you once again for choosing Express Promo. We truly value your business and look forward to serving you again in the future.

Posted 9 months ago

“Easy to deal with, great communication throughout the ordering process and a great product delivered on time.”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star rating of Express Promo! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad to know that you found us easy to deal with, and that our communication throughout the ordering process was great. Our team takes pride in ensuring clear and efficient communication with our valued customers like yourself. Moreover, we are thrilled that you are satisfied with the product delivered to you on time. Delivering high-quality products within the agreed timelines is something we strive for consistently. Once again, thank you for choosing Express Promo. We look forward to serving you again in the future!

Posted 9 months ago

“Very easy to place order”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you found our ordering process very easy. At Express Promo, we strive to provide a seamless and hassle-free experience for our valued customers, and your feedback reaffirms that we are on the right track. We look forward to serving you again and delivering top-notch promotional products and exceptional customer service. Thank you again for choosing Express Promo!

Posted 9 months ago

“I would like to say a huge thank you to Express promo. Their communication via Sophie, Customer Care, regarding my artwork was prompt and easy. I needed the pens quickly to include with the favours for my daughter's bridal shower. They arrived on time and I was kept updated on the delivery. My daughter was so surprised with the lovely personalised pens and our guests were amazed with the quality of them also. I would highly recommend this company as they went above and beyond. Great work!!”

Express Promo 5 star review on 3rd July 2024

Helpful Report

Posted 9 months ago

Thank you so much, for your kind review! We are thrilled to hear that you had such a positive experience. We strive to provide prompt and easy communication, and we're glad we could assist you with your artwork. We understand how important it was for you to receive the pens quickly for your daughter's bridal shower, and we're delighted that they arrived on time. Keeping you updated on the delivery progress was our pleasure! Once again, thank you for choosing Express Promo, and we truly appreciate your kind words. If you have any further needs or requests in the future, please don't hesitate to reach out. Keep up the great work, Belinda!

Posted 9 months ago

“The order process was easy, prices were really competitive and extremely quick turn around time. The pens we ordered are probably the best pens i have ever had.”

Helpful Report

Posted 10 months ago

Thank you so much for your exceptional 5-star rating of Express Promo! We greatly appreciate your positive feedback and your kind words about our products and services. We are delighted to hear that you found the order process easy, our prices competitive, and the turnaround time extremely quick. Our team at Express Promo strives to provide a seamless experience for our valued customers, and it brings us immense satisfaction to know that we have exceeded your expectations. Moreover, we couldn't be happier to hear that the pens you ordered are the best you have ever had! We take pride in delivering high-quality products, and your satisfaction means the world to us. Thank you once again for being a loyal customer of Express Promo. Your continued support and trust in our brand inspire us to keep providing the best promotional items and exceptional customer service. Should you need anything else, please don't hesitate to reach out to us.

Posted 10 months ago

“I'm very happy with the pens I ordered. The proof was sent quickly and it did not take too long for the order to arrive. They look great. Thank you!”

Helpful Report

Posted 10 months ago

Thank you so much for your five-star rating of Express Promo! We truly appreciate your feedback and are thrilled to hear that you are very happy with the pens you ordered. Our team works tirelessly to ensure prompt service, and we're glad that you found the proof process to be quick and efficient. Additionally, we're delighted to know that you received your order in a timely manner and that the pens look great! Your satisfaction means the world to us. Once again, thank you for choosing Express Promo. We value your business and hope to serve you again in the future!

Posted 10 months ago

“Customer service, product quality and delivery times were faultless. Extremely happy with their service!”

Helpful Report

Posted 10 months ago

Thank you so much for giving Express Promo a stellar 5-star rating! We truly appreciate your kind words and am thrilled to hear that our customer service, product quality, and delivery times exceeded your expectations. Your satisfaction means a lot to us, and we are delighted to have provided you with faultless service. We look forward to serving you again in the future!

Posted 10 months ago

Express Promo is rated 4.9 based on 593 reviews