Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 593 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi a good company to deal with the web site is great ezy to use.”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We sincerely appreciate your kind words and positive feedback. We're glad to hear that you found our company to be a good one to deal with, and that our website was easy to use. We strive to provide an excellent user experience, and it's great to know that it made a difference for you. If you ever need any assistance or have further inquiries, please don't hesitate to reach out. We're here to ensure your satisfaction and make your experience with Express Promo as seamless as possible. Thanks again for choosing us and taking the time to share your feedback!

Posted 10 months ago

“Great service, product looks really good quality. We will use again for more promotional gifts.”

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Posted 10 months ago

Thank you so much for your wonderful 5-star rating of Express Promo! We are thrilled to hear that you had a great experience with our service. Your feedback about the product's quality is truly appreciated. We are delighted to know that you will be using our services again for more promotional gifts. We value your support and look forward to serving you in the future!

Posted 10 months ago

“The Team at Express Promo are incredibly helpful, friendly and efficient! We purchased our second batch of pens from them and the whole process was effortless from start to finish. We valued the timely communication with them and their reassurance our order would be produced on time and according to our specifications. The pens are of a high quality and are very durable for our needs. Delivery was quick. We couldn't be happier with the service and outcome! Thank you, Express Promo!”

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Posted 10 months ago

Thank you so much for your glowing 5-star rating of Express Promo! We are thrilled to hear that our team was able to provide you with such a positive experience. We genuinely appreciate your comment on the quick delivery. Ensuring that your order reaches you in a timely manner is crucial to us. Thank you once again for choosing Express Promo. We are absolutely overjoyed to have provided you with excellent service and a satisfying outcome! Your kind words mean the world to us.

Posted 10 months ago

“Very helpful throughout ordering process. Very happy with product.”

Helpful Report

Posted 10 months ago

Thank you so much for giving Express Promo a great review! We truly appreciate your kind words. We are delighted to hear that you found our team very helpful throughout the ordering process and that you are happy with the product. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 10 months ago

“Always a quality product.”

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Posted 10 months ago

Thank you so much, Jace, for your amazing review! We truly appreciate your kind words and continuous support. Always a quality product, just for our valued customers like you. Thank you for being a loyal customer, and we look forward to serving you again soon!

Posted 10 months ago

“quick and easy to order. I would recommend. Thank you”

Helpful Report

Posted 10 months ago

Thank you so much, for your fantastic 5-star rating of Express Promo! We truly appreciate your support and feedback. We're thrilled to hear that your ordering experience with us was quick and easy. Your recommendation means a lot to us. Thank you once again!

Posted 10 months ago

“Express Promo was excellent to work with! I'll use them again in the future.”

Helpful Report

Posted 10 months ago

Thank you so much, for your great review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are glad to know that Express Promo was excellent to work with and that you would consider using our services again in the future. We look forward to serving you again and exceeding your expectations.

Posted 10 months ago

“Ordered pens for our guesthouse. The price, quality and service were all 5 star. Great communication. Items arrived very quickly - only 10 days from placing the order to receiving the order; and we are in a rural area! Will definitely use Express Promo again.”

Helpful Report

Posted 10 months ago

Thank you for your glowing 5-star review of Express Promo! We greatly appreciate your kind words and are delighted to hear that our pricing, quality, and service all exceeded your expectations. We take pride in our excellent communication and are thrilled that you found it to be great. It's also fantastic to know that your order arrived swiftly, especially considering your rural location. We truly value your business and are thrilled to hear that we have earned your trust as a customer. Thank you for choosing Express Promo, and we look forward to serving you again in the future!

Posted 10 months ago

“Great products and prompt delivery as per the stated time frame, would highly recommend Express Promo, for any promotional product you require.”

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Posted 11 months ago

Thank you so much, Leanne, for taking the time to give us a 5-star rating! We really appreciate it. We're thrilled to hear that you had a great experience with Express Promo. Our team works hard to ensure that our products are of the highest quality and delivered promptly within the stated time frame. It means a lot to us that you would highly recommend us for any promotional product needs. Thank you once again, and we look forward to serving you in the future!

Posted 10 months ago

“Excellent service, great pricing, easy to deal with and very quick with delivery of products.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic review! We are thrilled to hear that you found our service excellent, our pricing great, and our team easy to deal with. We strive to provide a seamless experience, and we're glad that our quick delivery of products impressed you. Your loyalty as a customer means the world to us, and we appreciate your ongoing support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 11 months ago

“Can't recommend the Express Promo team enough. I had an extremely short timeframe to get promotional gear for an event. The team got it sorted, worked with me and I had the merch in less than a week. The client's absolutely loved the merch as well. Thanks so much team.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with the Express Promo team. We understand the importance of a tight deadline and we are glad that we were able to deliver your promotional gear in such a short timeframe. Our team is committed to working closely with our clients to meet their needs and expectations, and we are delighted that you were satisfied with the results. It brings us great joy to hear that your clients absolutely loved the merch! We strive to provide top-notch products that leave a lasting impression, and your feedback reassures us that we are accomplishing our goal. Once again, thank you for your support and for choosing Express Promo. We look forward to serving you again in the future!

Posted 11 months ago

“Prompt and good communication, even though the informed us the font would be really small and hard to read it is fine.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating of Express Promo! We truly appreciate your support. We are thrilled to hear that you found our communication prompt and effective. We always strive to keep our customers well-informed throughout the process. Rest assured that we will continue to provide excellent communication in the future as well. Thank you once again for choosing Express Promo. We look forward to serving you in the future.

Posted 11 months ago

“Really happy with the look of the booklets we ordered and the speed of delivery. Was an easy and efficient process.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you are really happy with the look of the booklets you ordered, as well as the speed of delivery. We’re glad to know that the entire process was easy and efficient for you. At Express Promo, customer satisfaction is our top priority, and we are constantly striving to deliver exceptional products and services. Your positive feedback encourages us to keep up the good work and serve our customers with utmost dedication. If you have any further inquiries or require any assistance in the future, please don't hesitate to reach out to us. We are always here to help. Thank you once again for choosing Express Promo!

Posted 11 months ago

“Excellent customer service, quick delivery and fantastic products. Will be using again”

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Posted 11 months ago

Thank you so much, Katrin, for your glowing 5-star rating of Express Promo! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're delighted that you found our customer service to be excellent, the delivery to be quick, and our products to be fantastic. It means a lot to us to know that you're satisfied with our service. We look forward to serving you again soon!

Posted 11 months ago

“Prices were very competitive, and Sophie handled our enquiry and eventual purchase from start to finish. Highly recommended.”

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Posted 11 months ago

Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent customer service, and we're delighted that Sophie was able to assist you with your enquiry and purchase. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 11 months ago

“I contacted Express Promo with short notice and turnaround time for a request and they were able to provide a personalised product in this time frame. Could not be happier with the service provide and product was perfect.”

Helpful Report

Posted 11 months ago

Thank you so much for giving Express Promo great review! We truly appreciate your kind words and are thrilled to hear that you were happy with our service. It means a lot to us that we were able to meet your request within a short time frame and provide you with a personalized product. We are delighted that you found the product perfect. We value your business and your trust in us. It was a pleasure serving you, and we look forward to assisting you again in the future.

Posted 11 months ago

“The whole process was very easy, from design to purchase through to delivery.”

Helpful Report

Posted 11 months ago

Thank you so much for the glowing 5-star rating you gave Express Promo. We greatly appreciate your kind words and support. We're thrilled to hear that our whole process, from design to purchase through to delivery, was very easy for you. We strive to make the experience as seamless as possible for our valued customers like you. Once again, thank you for choosing Express Promo and for taking the time to leave us such a positive review. We look forward to serving you again in the future!

Posted 11 months ago

“great service and product , super easy to organise and deal with”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's wonderful to know that you found our service and product to be great and that everything was super easy to organize and deal with. We will continue working hard to maintain this level of excellence and deliver exceptional service to all our valued customers. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out to us. Thanks again for your support!

Posted 11 months ago

“Express Promo took our order with 5 days to get it to WA - and our lovely monogrammed pens turned up the day after production with 2 days to spare, in time for the daughter's wedding. Such a fantastic company to deal with!”

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Posted 11 months ago

,Thank you so much for leaving us a fantastic review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Express Promo. Once again, we want to express our gratitude for your excellent review. We look forward to serving you again in the future and providing you with outstanding service.

Posted 11 months ago

“this is the third time I've used express promoand each time it's been easy and they have been efficent and quick to supply, it' sjust easy.”

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Posted 1 year ago

Thank you so much for the outstanding review! We truly appreciate your support and loyalty. It means a lot to us. Your continued trust and patronage are invaluable to us. We look forward to serving you in the future and ensuring that each interaction with Express Promo remains as seamless as ever. Thank you once again for being a loyal customer!

Posted 1 year ago

Express Promo is rated 4.9 based on 593 reviews