Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 551 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 7th November 2024

Carolina B

Express Promo 5 star review on 2nd October 2024

Melissa M

Express Promo 5 star review on 16th August 2024

Dan H

Express Promo 5 star review on 30th July 2024

Anne-Marie W

Express Promo 5 star review on 3rd July 2024

Belinda D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some engraved glasses and they are fantastic. They arrived within 3 days of my purchase which was a lot quicker than expected. I will definitely be using Express Promo again in the future!”

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Posted 1 year ago

Thank you Andrew for your 5 star rating of Express Promo! I'm so glad to hear that you are satisfied with the engraved glasses you purchased, arriving much quicker than expected! We really appreciate your purchase and look forward to serving you again in the future!

Posted 1 year ago

“Name tags were made for my company in a short notice Items were delivered and they looked great Express promo is highly recommended”

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Posted 1 year ago

Thank you, Mina, for your 5 star rating of Express Promo! We are delighted that we were able to make and deliver your name tags on such short notice, and that they looked great. We are so pleased that you recommend Express Promo to others and we look forward to working with you again in the future!

Posted 1 year ago

“Service was great, all details emailed for approval, pens write nicely and have a fine tip. Done in a couple of days, and posted with tracking details.”

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Posted 1 year ago

Thank you Charlene for your 5 star rating of Express Promo! We're so pleased to hear that you were happy with the service we provided as well as the pens - we appreciate you taking the time to provide us with such a positive review. Your feedback is immensely valuable to us and we're so glad that we could get the job done quickly and efficiently, and send you tracking details so it arrives safely. Thanks again!

Posted 1 year ago

“Hi, great service, fast and well organised, but, when the box arrived on my doorstep, it looked like it had been used as a football, even the delivery man was a bit concerned, your service was great but maybe have a word to the company that looks after delivering your goods.”

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Posted 1 year ago

Thank you so much, Sharron, for your 4-star rating of Express Promo! We're glad to hear that our service was fast and well organized. We apologize that our products may not have been handled with utmost care. We'll definitely have a word with the delivery company regarding this matter. Your feedback is much appreciated!

Posted 1 year ago

“Everyone was great! Like most, I was in a rush to get it done for a fundraising event I was holding and left it until the last week to get the pens done as I was waiting on some artwork. Pens arrived in plenty of time and were fantastic to enhance our table!”

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Posted 1 year ago

Thanks for your 5 star review Robyn. We are so glad you were happy with the pens and glad they arrived in time for your event! Looking forward to helping you out in future.

Posted 1 year ago

“Received the pens in under 1 week. Absolutely love them so much!! Super happy and will definitely be purchasing more merchandise soon!”

Express Promo 5 star review on 10th June 2023

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Posted 1 year ago

“I cannot say enough good things about the help I received from Express Promo. A client had a last-minute placement in an expo and Express Promo helped me out when no others could the turnaround was in 3 days (that includes receiving the pens), The quality was exceptional, and I would like to thank them and the extremely helpful staff, who literally came to my rescue to have a promo item to give away. Thank you so much. I would highly recommend their products and service.”

Express Promo 5 star review on 6th June 2023

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Posted 1 year ago

Thank you so much for taking the time to attach a photo of the pens Suzi, your review and feedback are greatly appreciated! We hope to work with you again soon.

Posted 1 year ago

“The team was very patient and helpful during the design process. Definitely would order again”

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Posted 1 year ago

“Express promo was at getting my order completed in plenty of time to be delivered for my event, however, the carrier has still not delivered it and my event is on Friday (31st of May Wednesday today). I ordered on the 9th of May. So fingers crossed it arrives tomorrow. Aramex is a minus 5-star rating. Change courier companies they are going to give you a bad rep! It has been sitting in Townsville since the 22nd of May and hasn't moved from there. And yes, I have called them. unfortunately, I can't rate the product because I haven't seen it yet :(”

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Posted 1 year ago

Hi Kaye, I have just looked into this and it looks like you have been in contact with Abbie who is following up with the courier. I am very sorry for the delay. Over 2 weeks for delivery is definitely not a normal occurrence. We will be in contact as soon as we have more information from the courier. Tiff

Posted 1 year ago

“Very satisfied with the customer service as I was updated throughout the entire process. I had a question about the product, and I received a response promptly and professionally. Overall, my experience with Express Promo was outstanding, will definitely use again in the future.”

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Posted 1 year ago

Thank you so much for your five star rating! We are so pleased to hear that you had such a positive experience with us. We strive to provide our customers with great customer service and ensure that they have a pleasant experience. We truly appreciate your feedback and business. Thank you for choosing Express Promo and we look forward to working with you again in the future.

Posted 1 year ago

“Thank you, the service was amazing and so courteous and prompt.”

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Posted 1 year ago

Hi Elaine, Thank you for your 5 star review, we are glad you are happy with the service. Hope to work with you again soon.

Posted 1 year ago

“our business has used Express Promo for a number of years and the service has been exceptional. Highly recommend.”

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Posted 1 year ago

Thank you so much for the 5-star rating, Karyn. It's really appreciated that you have been a loyal and repeated customer over the years. We look forward to working with you again soon.

Posted 1 year ago

“Excellent service, speed of delivery and branded pens. Would recommend.”

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Posted 1 year ago

Thank you so much, Catherine, for your 5 star rating of Express Promo! We are so glad you had an excellent experience with our service and speed of delivery. We are thrilled to know you would recommend us, and we look forward to working with you again in the future.

Posted 1 year ago

“Service was pain free and very quick”

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Posted 1 year ago

Thank you so much Rowan for your 5-star review! We truly appreciate your support.

Posted 1 year ago

“Great quality pen … Beautiful thank you 😊”

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Posted 1 year ago

“Fantastic customer service & excellent promotional products. The turnaround time from order to receiving the goods was a matter of days. This included full artwork approval. Communication and follow up with the Express Promo team was exceptional. Thanks Express Promo. I'll definitely use your services again and recommend you others.”

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Posted 1 year ago

Thank you so much for your incredible 5-star rating, Mark! We are so happy to hear that the turnaround time was quick, the artwork approval process was smooth, and the customer service was exceptional. We are proud to provide top-notch promotional products backed by outstanding customer service, and we are excited to hear that you plan on using us again and recommending us to others! Thank you again for the kind words!

Posted 1 year ago

“Very well done, and prompt delivery, impressive”

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Posted 1 year ago

Thanks so much for the 5 star rating, Abelardo! We're thrilled that you were impressed with the excellent service and prompt delivery. Thank you for your kind words and support!

Posted 1 year ago

“Excellent service, excellent communication, would highly recommend.”

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Posted 1 year ago

“The pens arrived quickly and were of excellent quality. Communication was great from start to finish. Overall it was a great experience and I would happily use Express Promo again.”

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Posted 1 year ago

“Great product at a great price! Excellent customer service, and superfast delivery!”

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Posted 1 year ago

Express Promo is rated 4.9 based on 551 reviews