Exquisite Crystals Reviews

Name: Exquisite Crystals
Address: 619 Barnes Street, Vancouver, Washington
Rating: 4.92

4.9 Rating 502 Reviews

98 %

of reviewers recommend Exquisite Crystals

Company Reviews

Metrics

Info

4.9

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Exquisite Crystals:

We’re a small, family-owned company that packs a big punch. What started as a labor of love in 1999 is now a thriving business known throughout the crystal industry for its top-quality specimens and unflagging integrity.

With 20+ years under our belts, we use our expertise and experience to curate a magnificent inventory of thoughtfully sourced crystals from around the world. We also take great pride in delivering outstanding customer care and responsiveness.

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Exquisite Crystals 5 star review on 12th October 2024

Anonymous

Exquisite Crystals 5 star review on 14th August 2024

Lauren M

Anonymous

Anonymous // 01/01/2019

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“Love my pendant. Thank you!”

Helpful Report

Posted 5 days ago

“I love this place! I've ordered six times now, mostly pendants, bracelets, palms, and tumbles. I'm so happy I found this place because the quality is excellent and consistent! Shipping is super quick and they use recyclable materials instead of yucky plastics. Customer service is great. The only time something didn't work out, they refunded me and sent a shipping label to make the return super easy. (I have chunky wrists and one of the many bracelets I ordered was just a touch too small.) I wish I still lived in Washington so I could visit this place in person!”

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Posted 5 days ago

“John is always helpful and knowledgeable on all of my stone inquiries. I recommend this shop to anybody looking for unique pieces.”

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Posted 5 days ago

“The Dravite (Brown Tourmaline) tumbled stone and the two Flint tumbled stones were packaged securely and arrived on time. They all looked amazing. Great quality! Thank you for the crystals and the free gift!”

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Posted 6 days ago

“Love my pendant. Thank you.”

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Posted 1 week ago

“Exquisite Crystals are truly Exquisite. Every crystal and mineral that I have ordered had been accurately described, photographed and beautiful. For at least 4 years I had been waiting for some azurite spheres to become available again and was thrilled when they recently were and did not hessitate to place an order. The staff are very helpful and considerate as well. Thank you. Sincerely, Julie”

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Posted 1 week ago

“Some crystals were not real. The peridot I got sent was dyed plastic. It was obvious because of how lightweight it was especially compared to my real peridot in the picture on the far right. The smaller piece of real peridot I had from a different vendor weighed more than the bigger pieces I was sent by exquisite.”

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Posted 1 week ago

Thank you for your feedback. I can assure you that your tumbled stone is not plastic; all our stones are genuine. Sometimes, textures and weights can feel different in the hand especially in small sizes, which might cause some confusion. Of course, we want you to be completely satisfied with your purchase. You're always welcome to return any item for a full refund if you're not happy with it. Please let us know if there's anything else we can do to assist you.

Posted 1 week ago

“A special selection of crystals combined with superb customer service = an exquisite experience.”

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Posted 1 week ago

“Excellent customer service.”

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Posted 2 weeks ago

“Great company!”

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Posted 2 weeks ago

“I am not a gemologist and mistakenly believed that the photo of the crystals accurately represented their size. The gems I receivers were tiny in comparison to the crystal I thought I was purchasing.”

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Posted 2 weeks ago

Thank you for your feedback! We understand how tricky it can be to gauge size from photos alone. That's why we include both weight and measurements for each crystal to help with your decision. We want you to be completely satisfied with your purchase, so please feel free to return any items for a refund. If there's anything else we can do to assist you, just let us know!

Posted 2 weeks ago

“Really nice small crystals. Exactly what I was looking for. Packaging was perfect and arrived without damage. The little gift was a nice touch and made my day. Thank you!!!”

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Posted 3 weeks ago

“I love Exquisite Crystals. I always know the quality and care of the crystals is the best. You can shop here with confidnece and joy!”

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Posted 3 weeks ago

“Very pleased. Received as is on the web site as to the color etc.”

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Posted 3 weeks ago

“Very nice shop full of natural sculptures all unique from each other that were created by the One True God of the Cosmos Whom I worship with all my heart and soul. There are many different cultures and spiritualities in the world system and I respect that. I'm a Christian and gems and crystals are referred to it my spiritual "camp" as well. The Heaven God rules in is filled with such treasures even more beautiful than the ones found in the crust of the planet we live on here on Earth 🌎. Very beautiful pale blue topaz thumb nail specimen and it is also double terminated. Shipped faster than estimated shipping time from both seller and via shipping service. Keep up the good work. Amazing 😍🤩.”

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Posted 1 month ago

“Bumblee Jasper stones were absolutely perfect - color, shape and size all met my expectations. This will be my go-to website for stones from here on out. Thanks for making this a pleasant experience!”

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Posted 1 month ago

“User-friendly website and very nice selection of crystals; will shop here again”

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Posted 1 month ago

“Exquisite!”

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Posted 1 month ago

“I ordered a clear crystal necklace and it was beautiful! I only had one issue -- the clasp on the chain was not working. I contacted the company and they immediately responded and replaced the chain! They are very professional and a pleasure to do business with. Now that I have a new chain, I wear the necklace all the time as it goes with everything!”

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Posted 1 month ago

“I had the opportunity to visit the store in person awhile back, I was in awe! A beautiful, abundant selection to choose from The woman who helped me was patient, kind, knowledgeable and a joy to encounter. This led me to order with confidence. I did, and I'm so thrilled with each item I chose. All represented exactly as I received them. This shop, it's staff and the owner, have a deep admiration for their product and it shows!”

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Posted 1 month ago

Exquisite Crystals is rated 4.9 based on 502 reviews