“Issue getting the labels. Not enough postage, post office held them with no notification. Once I contacted you reordered and I got them quickly.
Thank you.”
“As a Senior citizen with a hearing loss the thing I appreciated most about calling into the company was being able to speak to someone who spoke great English, worked with me when I told her I had a hearing loss because I wanted to add a name onto my checks. She was so helpful and the checks arrived in a speedy order and were correct as I ordered.”
Hello and thank you for your feedback.
I have reviewed your order and would like to clarify a few details. All of our laser checks are designed to fit in the envelopes that we sell. However, this is based on our standard printing. Since you ordered blank stock, we unfortunately have no control over where the print lands on the checks.
Additionally, please note that our envelopes are designed to fit the check itself and one stub. The larger second stub is meant to be kept by you for your records.
I see that you have returned the envelopes in question, and I hope this clears up any confusion. If you’d like to discuss this further, please feel free to contact our customer service team at 708-613-2447.
Thank you again, and we appreciate your understanding.
Best regards,
Extra Value Checks