“LOVE the personalization! The pictures on the checks of my dog Tyson are amazing! Exactly as sent. I think I might like more if there wasn't a box around the pic, instead just having it blend into the whole check. Paper is also very good quality. I'm very happy with my purchase! Thank you!”
Hello Neal,
Thank you for your feedback!
Our records indicate your order was placed on 4/25, you did request a production rush.
We produced and shipped your order the following day on 4/26.
For shipping method you selected our "Trackable" which we provided an expectation of order receipt between 6 and 10 business days. Records indicate your order delivered on 5/13.
We do agree the expectations fell short of normal expectations and have refunded you 1/2 of the shipping charge, in the amount of $9.26.
Please accept our apologies as this is certainly not the customary experience!
“They were just as I ordered. I am very happy that everything was correct. The only downfall was I paid extra extra for next day and it still took several days?!? Overall pretty darn satisfied!”
