eXXpozed Reviews

Name: eXXpozed
Rating: 1.36

1.4 Rating 187 Reviews

9 %

of reviewers recommend eXXpozed

Company Reviews

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Metrics

1.4

Based on 187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Cristina Conchinha Marcao

eXXpozed 1 star review on 3rd November 2022

Tomasz LAptas

Anonymous

eXXpozed 5 star review on 18th March 2022

Ivan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SHOCKING. DO NOT BUY THROUGH THIS COMPANY Without doubt the worst customer service i have ever experienced by a retail company. No response to emails despite urgency, 45 minute on hold calls followed by recorded messages saying please hang up. Blatant lying about order status. Jury still out to whether this company even exists.”

Helpful Report

Posted 6 years ago

“Truly awful experience. Order a pair of hiking boots. For the first two weeks I kept getting emails that payment on my order is still due (paid at the checkout) despite sending an email with my credit card statement clearly showing payment. Then after getting in touch via online chat I was told my order 'was being processed and will be shipped today) on three separate occasions. On top of that whoever runs the online chat is super rude and unprofessional. Highly recommend to stay away from this joke of an online store.”

Helpful Report

Posted 6 years ago

“ordered and they never shipped it, originally said they had to get it in. now they don't respond. Never buy from them!!”

Helpful Report

Posted 6 years ago

“This company if a fraud. As more users say, the dont have stock, they made up excuses to delay the orders, they show you DIFFERENT PRICES DURING THE PURCHASE. Anyway...I took the risk, did a purchase and received the items like month and a half later... SURPRISE 2 or 3 months later..got a letter at home saying I have to pay around 40€ to them, if not I will be pursued or whatever...WTF. Those 40€ are from ~30€ I got as discount and 10€ as fee for not paying.. Let see what amazon pay says...”

Helpful Report

Posted 6 years ago

“scam store”

Helpful Report

Posted 6 years ago

“Bought a harness, they sent the wrong one, posted back for a refund (none left of the one I wanted) they refused to pay the return postage.”

Helpful Report

Posted 6 years ago

“Listen to the negative reviews and avoid this company. They will lie to you and waste your time. I cannot speak for their retail shop but if you are ordering something from them online there's a good chance your item will never arrive. I ordered a pair of skis to be shipped to the US. I got confirmation of the order, but two days later got an email saying they were not in stock (they said they were online) and they needed to reorder them before shipping to me. I had already checked around and Exxposed was one of the only shops to have this ski in the particular size in stock (including the manufacturer). Concerned, I emailed them back to make sure they actually had an order on the way and that my order would go through. They again said not to worry. Fast forward a week I get an email that my order was canceled without any explanation. I emailed their customer service and they said that the shipping company refused to pick up the order because of the "length of the skis". This is a large outdoor equipment company that has a shipping company refuse to ship skis... I find that hard to believe. Why would they say that could ship them in the first place? Or list them in stock if they weren't? It seems that their customer service has no knowledge of what's happening at the company and are just told to tell customers what they want to hear. AVOID THIS COMPANY.”

Helpful Report

Posted 7 years ago

“Everything is wrong with eXXpozed. Items have different prices on the website than in the basket, customer service is terrible, you can buy things, which are out of stock, and you have to beg for a refund, they refuses refunds for ridiculous, made up reasons, products may be very different from the pictures on the website. Nightmare company.”

Helpful Report

Posted 7 years ago

eXXpozed is rated 1.4 based on 187 reviews