Login
Start Free Trial Are you a business?? Click Here

EZContacts Reviews

4.0 Rating 22,024 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

So far pretty terrible, the first order ever and it’s been a week and a half and my order still hasn’t been shipped which leads me to believe you’re just a drop shipper and you have no real inventory. Since you provide no shipping estimate I have zero idea when I’m even going to get my frames, which I bought because my others broke therefore I’m in need of the product. Will not buy from again.
Helpful Report
Posted 3 weeks ago
The website could be greatly improved per the mobile view. I was unaware the frames came in different colors until I mistakenly touched the arrow and realized. There should also be a lot more picture and try on options as well.
Helpful Report
Posted 3 weeks ago
Thank you!
Helpful Report
Posted 3 weeks ago
Amazing!!! Not only did it get my product early it was packaged well and do damages
Helpful Report
Posted 3 weeks ago
Easy to purchase, lower than average pricing, great products and honest details about the shipping A+
Helpful Report
Posted 3 weeks ago
Horrible experience this time. It’s been 3 weeks and they just shipped. No notification as to why it was delayed.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 3 weeks ago
They did it all, from being me with my older prescription to helping me get up to date with my new prescription by doing the test online, then ordering was all smooth and seamless. No stress or hassles.
Helpful Report
Posted 3 weeks ago
Haven't received my order yet and it's been a month of waiting
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 3 weeks ago
My very first and only order as I will never purchase from them again... I ordered and still not shipped over a week later, I called customer service and was told the contacts were on backorder from the place they get them from. Never sent an email or phone call or nothing to update me. Told me it wasn't their problem. I asked for a manager and was hung up on. Spent another hour waiting to get another rep on the phone all to be told well we are sorry and all we can do is expedite your shipping for free. Very rude, not satisfied whatsoever will not be a return customer.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 3 weeks ago
EZContacts makes reordering my contacts so easy! Plus, the shipping is immediate.
Helpful Report
Posted 3 weeks ago
I placed an order in February and finally receiving it at the end of March. When I did reach out to customer service they did explain the situation. Waiting over a month to receive an order seems a little crazy.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 3 weeks ago
Ordered two frames 3/16. Haven’t received them. Just got tracking numbers this morning. Not happy waiting almost 10 days to get two frames. NO LENSES.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 3 weeks ago
Perfect! Thank you!
Helpful Report
Posted 3 weeks ago
Ordered one set of frames, sent a different one. Instead of doing a simple exchange, EZContacrs saying they sent me the correct ones to begin with. Not happy. Customer service is terrible.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your order. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 3 weeks ago
The glasses I ordered had a shipping window between 2-6 weeks and took over the estimated time. Called multiple times to receive updates and was met with 6 weeks aren’t up yet. I didn’t not feel valued as a customer when all I wanted was to be updated as I did give them my money for over a month with no product in return.
Helpful Report
Posted 3 weeks ago
The right contacts quickly and at a reasonable price.
Helpful Report
Posted 3 weeks ago
They don't last as long as they used to a few years ago and theyre very expensive, but I do like them and like the company.
Helpful Report
Posted 4 weeks ago
Easy ordering fast shipping great price.
Helpful Report
Posted 4 weeks ago
Thank you
Helpful Report
Posted 4 weeks ago
Placed my order and received the contacts within 4 days. Best price online! EZCONTACTS really made it easy and effortless. I will be ordering from them again without hesitation. Glad I found them!
Helpful Report
Posted 4 weeks ago
EZContacts is rated 4.0 based on 22,024 reviews