Login
Start Free Trial Are you a business?? Click Here

EZContacts Reviews

4.0 Rating 22,002 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Anonymous
Anonymous  // 01/01/2019
Still haven't received glasses I ordered weeks ago
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
The buying part was seamless, but the shipping is less than desirable been over a week and it hadn't been shipped yet.
Helpful Report
Posted 1 week ago
Prices are good. Haven’t received the glasses yet but one thing I would like to do in the future is to pay for expedited shipping. If you opt for 5-7 days, it takes they take their time. Took them 8 days to ship mine.
Helpful Report
Posted 1 week ago
Had exactly what I needed. Easy use website. Quick shipping.
Helpful Report
Posted 1 week ago
Excellent service. Technology driven. Quick resolution of issues and the minimum number of questions
Helpful Report
Posted 1 week ago
Ordered glasses 10 days ago. They have still not shipped. No communcation whatsoever. Very disappointing.
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
My order was completely wrong and no compensation and will not send my correct order until i have to ship the wrong order back. Unacceptable
Helpful Report
Posted 1 week ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your order. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
Your prices changed depending on how I got to your site.
Helpful Report
Posted 1 week ago
Thanks for your feedback. The pricing may vary depending on how you accessed our site—for example, discounts offered through Google Shopping or promotional links can apply automatically when clicked. If those aren’t selected, the pricing may reflect our standard rates. We appreciate you pointing this out and are always working to make things clearer for our customers.
Posted 1 week ago
Easy to order, will definitely buy again from EZContacts!
Helpful Report
Posted 1 week ago
Bang for Buck EZContacts is the solution
Helpful Report
Posted 1 week ago
Glasses ordered have been delayed with little communication or explanation. Not happy with EZ Contacts.
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
The turnaround time stated at the time of purchase is not accurate at all.
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
Highly recommend!
Helpful Report
Posted 1 week ago
Process from start to finish was easy; picked out what I wanted, uploaded the Rx information, hit ApplePay and within 20 minutes, received word my order had shipped. I could not ask for a better experience.
Helpful Report
Posted 1 week ago
I am a first time customer of EZContacts. I have been wearing contacts for more than 40 yrs and have dealt with numerous providers over the years. When I went on EZ's site and saw the price of what I needed I was skeptical because it beat the competition by a long shot and I expected hidden add ons to the price when I went for check out but found that they are legit in selling them for the advertised price with no hidden fees.I was not in a rush so I chose the free shipping in 5-7 business days and they delivered them within that period. Very happy first timer.
Helpful Report
Posted 1 week ago
Very easy process. Great company to buy ftom
Helpful Report
Posted 1 week ago
EZ Contacts had the lowest price on my Air Optix Colored contacts! Got order delivered quick and free! No processing fees! This will be my go to place for contacts! No more wasting time looking for the lowest price!
Helpful Report
Posted 1 week ago
To place my order this was by far the easiest website to accomplish this. Not to mention my order shipped within a day!
Helpful Report
Posted 1 week ago
customer service is a joke. They cannot read or respond to requests. Also, when you place your order theey tell you five days after the fact that your items are not in stock. Look else where for your glasses. They are not worth the hassle
Helpful Report
Posted 1 week ago
Hi there, Thank you for your feedback, and we're truly sorry for the frustration you've experienced. We understand how disappointing it is to face delays and feel unheard, and we regret that your experience didn’t reflect the level of service we aim to provide. We’re actively reviewing this situation internally to address the communication issues you've raised. Your comments help us improve, and we appreciate you taking the time to share them. Please let us know if we can continue to assist you further in any way.
Posted 1 week ago
So happy with my new glasses! Great selection and ordering is really easy.
Helpful Report
Posted 1 week ago
EZContacts is rated 4.0 based on 22,002 reviews