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EZContacts Reviews

4.0 Rating 22,066 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

You told me my order was canceled because I had an invalid persciption. But it wasn't invalid because I just got it. So since the order was canceled I went and got my cantacts from Costco. Now you say the order is on the way and are charging me for them. Now I don't want the because I don't need yours. But you are charging me for them and that really make me unhappy!!!
Helpful Report
Posted 1 month ago
We sincerely apologize for the confusion regarding your order and the prescription issue. We understand how frustrating this must be for you. Since you no longer need the contacts, we’ve sent you a free return label via email so you can easily return the order. If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your understanding and are here to help.
Posted 1 month ago
I shopped around and found the best prices here. It's easy to upload my prescription. And my contacts shipped out the same day I ordered them!
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Posted 1 month ago
Glasses I wanted were available far more affordably than at my local optician or at larger superstores. Typed in my prescription on EZContacts, added some lens coatings and the complete price was almost $200 cheaper than the best prices I got elsewhere. Shipping was handled well, with regular updates from DHL and USPS, packaging was solid, and nothing in the box was damaged. Was pleased to receive a free screwdriver kit, lens cleaning cloths, a decent sized bottle of lens cleaning fluid, as well as the original demo lenses from the frames. When my prescription is updated or I want to buy new frames I will not hesitate to come back.
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Posted 1 month ago
Its legit. Great discount price. Product is legit. Fast shipping. I would trust them again.
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Posted 1 month ago
Customer service was very good and helpful. Still waiting for the sunglasses. It’s been four or five days. The ETA says between 5&7 days. Hopefully they will arrive this week
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Posted 1 month ago
Disorganized online company. Do not order through EZCONTACTS
Helpful Report
Posted 1 month ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 month ago
Very good prices, easy to re-order contacts. I also got glasses here and am very pleased.
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Posted 1 month ago
Happy with the prices and convenience, but I find the coupons to be misleading. There is nowhere to enter them in the check out process, I tried multiple times. They are clearly a gimmick that is not actually offered. Buyer be warned, you will not be able to actually apply them on your order.
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Posted 1 month ago
Wonderful service, exactly what I ordered. And quickly. Thank you!
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Posted 1 month ago
Ez contact is the truth..they sell the same frames that optical places charge triple the amount for the same frames..you go ez contacts 🥰
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Posted 1 month ago
Super fast! I was honestly apprehensive but will only be ordering glasses from here on out.
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Posted 1 month ago
Fast and easy to order. Received order quick.
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Posted 1 month ago
Shipping takes too long, text delivery updates feature does not work, the sunglasses are fake and the worst quality ever! Will never buy again from ez contacts!
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Posted 1 month ago
Thank you for your feedback. We would like to assure you that all products sold by EZ Contacts are 100% authentic and sourced directly from authorized suppliers. We take pride in the quality of the items we offer and strive to ensure customer satisfaction. Regarding the shipping and text delivery updates, we apologize for any inconvenience you experienced. If you have any concerns or issues with your order, please don't hesitate to email us directly, and we will work to resolve the matter promptly.
Posted 1 month ago
Great Selection of items at an Amazing price. Fast shipping! Look forward to do more business in the future
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Posted 1 month ago
Always quick and easy! My go-to for contacts!
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Posted 1 month ago
Fast shipping and good prices
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Posted 1 month ago
I recived my glasses 2.5 months after I ordered them. I was originally told it would be 7-10 days, so that was very disappointing. I contacted EZ Cintacts a few times within the process, and although the customer service was very kind, there was not much done to get my glasses. And I was told because of the wait that they would be shipped expedited (overnight) FREE of charge. They were shipped regularly, through USPS. I am unsure whether the glasses are genuine Dragon frames or if they are knock offs. They fit well and the prescription is excellent. So kudos there.
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Posted 1 month ago
Thank you for sharing your feedback. We sincerely apologize for the delay in your order and understand your frustration with the extended shipping time. While we strive to provide accurate shipping estimates, some delays can occur beyond our control. We want to reassure you that all our products, including the Dragon frames, are 100% authentic and sourced directly from authorized suppliers. We take authenticity and quality very seriously and are pleased to hear the fit and prescription meet your expectations. If you have any further concerns or questions, please don’t hesitate to reach out to us directly, and we’ll be happy to assist you further.
Posted 1 month ago
The service was great. The price reasonable. The only got 3 * because I was tricked into signing up for a 10% discount I could not use...
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Posted 1 month ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue. We appreciate your business and wish you a wonderful day ahead.
Posted 1 month ago
My only complaint is they need to make sure you can provide documentation from your Dr. I had lots of trouble with that because of technical issues.
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Posted 1 month ago
So far, not impressed. It's been a couple weeks and I haven't received either pair of sunglasses I ordered or an update on delivery.
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Posted 1 month ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 month ago
EZContacts is rated 4.0 based on 22,066 reviews