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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Has to be th worst transaction I've ever encountered and worst customer service ever
Helpful Report
Posted 7 months ago
Terrible service Every time I order contact lenses here the delivery time is much longer than stated!! They charged my card immediately, but they shipped my order only after two weeks. According to their stated delivery times, I still need to wait another 7 to 9 days for my order!
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Posted 7 months ago
They had the frames I wanted in stock and delivered them quickly coast to coast. The customer service department even returned a call. I will buy from them again.
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Posted 7 months ago
Not a great experience. Ordered prescription glasses that took way longer than was falsely advertised, and received extreme delays in response from customer service (still no response). Item hasn’t even shipped.
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Posted 7 months ago
Zero communication on why my order was delayed. Emailed two different time and still waiting for response.
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Posted 7 months ago
Hello! Ordered my contacts by mistake(order #4758880) Tried to cancel within 30 min. Called 10 times, email 3-4 times. Got the contacts and refusing to pay shipping fee as got them forcefully. Hoping to her from you as Im going to cancel my credit card charge. thx, Ellen Gartland
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Posted 7 months ago
Took 10 days to package and ship my order, contacts said they were “available” at time of purchase.
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Posted 7 months ago
I chose and paid for expedited shipping and it’s now been 2 weeks and what I ordered hasn’t even been shipped. No explanations from EZContacts or updates. Extremely disappointing.
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Posted 7 months ago
Do not buy your contacts from this company. You might get them in a month if you're lucky.
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Posted 7 months ago
I was never told this item wasnt in stock - took two weeks to ship without a notification. I would not order from here again. Thought I would try it after consistently ordering someplace (always shipped within a few days) Thank you.
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Posted 7 months ago
You cannot contact anybody concerning your order. and the order was lengthy not as stated
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Posted 7 months ago
Easy reordering, fast shipping, and quality contacts.
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Posted 7 months ago
Ordered 4-11 using my prescription it took about 10 days for an update so in total it took 3 weeks, just wish more information was provided during the waiting period
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Posted 7 months ago
I will never order from EZ Contacts again and buyer beware. I paid extra for 2 day shipping. My order arrived on the 3rd business day after shipping so I received on the 5th day after shipping as it didn’t arrive before the weekend. They wouldn’t refund my shipping and blamed on FedEx. Not my problem.
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Posted 7 months ago
Ease of ordering with no hidden costs
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Posted 7 months ago
So awesome
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Posted 7 months ago
I haven't received my frames yet but the price and the brand is very equivalent to what I like to wear and the style as well as when I get them I will be able to give a better review until then I will say that the price and the different name brands and styles are great on pricing as well as the selection
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Posted 7 months ago
Excellent customer service. Speed delivery and good quality. Thanks so much!!
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Posted 7 months ago
I love my new ray bans. Purchase was quick and easy although it took awhile to get here.
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Posted 7 months ago
I am extremely disappointed with EZcontacts and I will never order contacts from this company.
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Posted 7 months ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 7 months ago
EZContacts is rated 4.0 based on 22,702 reviews