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EZContacts Reviews

4.0 Rating 22,002 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Anonymous
Anonymous  // 01/01/2019
The order took weeks to ship and when I sent a request to cancel the order was told it was shipping soon. Soon was several days later and upon arrival I received blue frames when I had ordered green ones. Didn’t feel like doing a return but I don’t recommend this company.
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 week ago
It was super quick and easy to reorder my contacts online. Took me less than 3 minutes for a refill. Their prices have not gone up over the past year which is super. Communication is excellent.
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Posted 1 week ago
Uncontactable customer service.
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Posted 1 week ago
We’re sorry you had trouble reaching our customer service team. We did attempt a callback and apologize if we missed you. Please feel free to reach out again at your convenience—we’re here to help and would be glad to assist with anything you need.
Posted 1 week ago
I ordered my contacts in March 17. 2025 and as of today April 72025 I have yet to receive them. I finally got a notice they are shipping today which appears it will take some time to get here. I have been so frustrated by the delay and if I didn’t notify them I would never know they were out of stock. Customer service was responsive when I did email them yet upset I’m still paying for delivery. At the very least they could have expedited the shipment.
Helpful Report
Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
Amazing service and fast shipping.. thank you so much
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Posted 1 week ago
Happy with sunglasses and good price, but not with delivery that took 16 days!
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Posted 1 week ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that these frames have a 7-10 business day processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 1 week ago
Have used them a few times now and have no complaints.
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Posted 1 week ago
Simple ordering! Great price and fast shipping!!
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Posted 1 week ago
Easy to order and you can't beat the price.
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Posted 1 week ago
Easy to order, arrived on time as expected and the product is great. The best part is that the price was lower than any other site, including Amazon. Thank you for making this a great first purchase.
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Posted 1 week ago
easy shopping experience great prices
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Posted 1 week ago
Great price, excellent service and quality glasses! My glasses prescription is Not an easy one to get right, but I am SO Happy with my EZContacts glasses!! They are perfect! I absolutely love them!! I highly recommend EZContacts!!
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Posted 2 weeks ago
Great service. Shipping is slow
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Posted 2 weeks ago
Love Ez Contacts . Wish there was a way for competing customers to redeem the credit for purchases without having to have $225 order.
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Posted 2 weeks ago
EZ Contacts is very good and always use them. Only reason is a 4 this time is it took almost 2 weeks to get my new contacts, which have still not arrived, but finally shipped.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
I would like to order from them again. They were very professional to order contacts lenses through. They shipped out my order right away!
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Posted 2 weeks ago
Ordered March 21, order shipped 4/4.. contacted company, they had to order contacts from the manufacturer. If I’m not getting exceptionally fast shipping like you advertise then don’t charge me to ship them. I understand having to order them, atleast make her customer aware and NOT have to reach out to the company to find out why they haven’t even been shipped after a week.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
I’ve ordered 3 pairs of prescription glasses from EZ contacts. I am so happy with the company, exceptional service, quality, and care goes into their products. Good prices and overall great experience every time I shop with them.
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Posted 2 weeks ago
I paid extra for quick delivery but I still have not received my contacts. Please refund my credit card for the extra amount charged. If the contacts don't arrive by the end of the day I will be canceling the order and instruct my credit card company to reverse payment.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 week ago
Lens is scratched/scuffed from transit
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Posted 2 weeks ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 week ago
EZContacts is rated 4.0 based on 22,002 reviews