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EZContacts Reviews

4.0 Rating 22,043 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The glasses are good and the few added products included in the shipment were definitely appreciated. However, just after I ordered these glasses, there was a price drop on the exact same pair of glasses, so even before my order I arrived, I asked if I could take advantage of the sale seeing that it's 51% OFF. It seems like a fair request seeing that this sale literally happened just after I ordered my glasses. So if EZCONTACTS is reading this, take a look at my Order # 4669080 and see if you can credit my credit card the difference. With that type of consideration, I think EZContacts should get a 5-Star Review... We'll see! - Thanks Again!
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Posted 1 month ago
Ordered a pair of Ray Ban Caravan aviators. EZContacts had the cheapest price I found. I was somewhat skeptical given the price, but I received the sunglasses and they were authentic and exactly as ordered. Total time from order to receipt was about five weeks. The website clearly had a disclaimer that shipping could take 2-4 weeks, so nobody can really complain about that. The extra wait time was worth the discounted price, and I received customer service replies when I inquired about order status. Very satisfied!
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Posted 1 month ago
Glasses took awhile to get to me but worth it. I had ordered the glasses but did not get any shipping info or tracking numbers. I had to call and get information and they explained they were behind in the frames I ordered were in high demand. What's it's worth the glasses look great!
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Posted 1 month ago
Great prices, fast delivery, would order from you again.
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Posted 1 month ago
Taking forever to get my glasses. Supposed to be in route now , after ordering over a full month ago. Apparently they were on back order. Asked for an additional discount in exchange for the wait, but they denied my request.
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Posted 1 month ago
It was okay. The website was good. I was wondering if you all offered an upload of a prescription. And at the end of putting it in manually on the next step, there it was. No worry other sites also have it on the next step. It was a deterrent for me. I’m glad I continued with completing the order.
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Posted 1 month ago
Fairly easy website to navigate. I appreciated they shipped the contacts quickly but was disappointed in the quality received. This may be more of a manufacturer issue but the very first contact opened was defective. It hurt to put in and after inspecting it was misshapen and had a hard outside edge. Very disappointed in quality of contact lens. The brand was Acuvue Oasys
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Posted 1 month ago
I am happy with the quality of the glasses I received. However, time from order to shipment was five weeks. Do not believe them when they say shipment in 7-10 business days. Communication was intermittent and customer service was clueless. I will not be ordering fron EZContacts again.
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Posted 1 month ago
While I was expecting the glasses to be made quicker than they were, shipping was fast and they turned out perfect for my daughter.
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Posted 1 month ago
I placed my first ever order with EZContacts online and received an order confirmation email right away. 15 days later, I followed up with customer service as shipping details and tracking information were still not available. Rather than receiving a response, I received a shipping confirmation and tracking number that same day without any further explanation. I am discouraged by the lack of communication and customer service. I am forced to believe that my order was lost and the company/warehouse operations are completely disorganized. I still have yet to receive my shipment so I am unable to comment on the condition of items or quality of packaging, but I have already experienced enough to know that I will not be a repeat customer.
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Posted 1 month ago
Your order processing is too slow. Read too slow. Shipping is too slow. Your procing is a few bucks more than the club stores and the delivery is too slow. Will go to box club store next.
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Posted 1 month ago
I ordered sunglasses 10 days ago and it still hasn't shipped. That's beyond slow.
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Posted 1 month ago
Takes too long for order to come in. 2 weeks is too long.
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Posted 1 month ago
Terrible explanation of turn around time and lied after getting a email about being delayed
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Posted 1 month ago
Kate spade order is acceptable but ordering Feb 11 the DITA $676 glasses which the money was taken out not left pending, no email saying it is back order & may take more then a month to ship & still waiting on 03-20 with no update is making me not want to do business with you again.
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Posted 1 month ago
Great!
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Posted 1 month ago
My experience with my customer agent was amazing. She took her time to explain step by step to answer the correct answers for my proscription for my contacts. She was very patient with me. I was pleased with her detail explanation. The best!! Thank you so much💋
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Posted 1 month ago
Ordered product, still no information if processed or shipped. Said 5-7 days?
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Posted 1 month ago
Best prices around and great selection. I've ordered from them before and have been completely satisfied.
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Posted 1 month ago
Unfortunately, I found that the pperson on the other end had no training or if any, not thourough. I don't blame that on her. I blame it on her trainers. A simple request to insure polorized lenses took 20 minutes of my life that I will never get back.
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Posted 1 month ago
EZContacts is rated 4.0 based on 22,043 reviews