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EZContacts Reviews

4.0 Rating 22,002 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Anonymous
Anonymous  // 01/01/2019
Love these frames! Beautiful and flamboyant. I put transition lenses in mine to wear everyday. I strongly recommend to sunny lovers.
Helpful Report
Posted 2 weeks ago
Charging 10$ for delivery and delivering this ground in one week is ridiculous! I want my shipping charges back. I won’t order again because of this
Helpful Report
Posted 2 weeks ago
Thank you for your review. We’re sorry to hear you were disappointed with the shipping time. We understand your concerns and, as a gesture of goodwill, we’ve refunded the $9.95 shipping fee for you. We value your feedback and will continue working on improving our service. If you have any questions or concerns, don’t hesitate to reach out to us at any time.
Posted 2 weeks ago
It was easy to order. I got exactly What I ordered, and they came really fast which I appreciated. They accepted my info without a hassle.
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Posted 2 weeks ago
Not happy with your website. After I verified my prescription, you rejected it and asked for it again, then you didn't let me know you received it. I ordered off you months back so you should have had my prescription, because it had not been 2 years since for it to expire.
Helpful Report
Posted 2 weeks ago
Thank you for your feedback. We apologize for the confusion with your prescription. While it may not have expired, we sometimes need to re-verify prescriptions to ensure everything is accurate and up-to-date. We also understand how frustrating it is not to be notified when we receive it, and we’re working to improve our communication process. We appreciate you bringing this to our attention, and if you have any further questions or concerns, feel free to reach out.
Posted 2 weeks ago
Simple, easy to use web site. Simple, easy to order and reorder. Never needed customer service because they get it right the first time.
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Posted 2 weeks ago
Good
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Posted 2 weeks ago
Maui Jim sunglasses. Received my second purchase. As promised, at a great price.
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Posted 2 weeks ago
This order took much longer than expected. I had to reach out twice for an update. And I received inaccurate responses on how long it would take.
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Posted 2 weeks ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 weeks ago
I ordered from EZ contacts because your pricing was the best. 1 800-contacts had a rebate but your pricing was still the best. I am not into doing rebates. As long as EZ contacts are competitive pricing wise I will be reordering from your company again.
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Posted 2 weeks ago
Never got an order confirmation. Had to look up order on the website.
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Posted 2 weeks ago
Thank you for your feedback. Order confirmations are sent automatically, but they can sometimes end up in spam or junk folders. We recommend checking there, and if you still don’t see it, please reach out to us—we’d be happy to assist!
Posted 2 weeks ago
My last order took so long with little communication on the item being on back order but was available when I ordered. A month later finally shipped.
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Posted 2 weeks ago
Quick and easy ordering.
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Posted 2 weeks ago
Got the exact frames I was looking for and at a great price! Fast shipping too. Very pleased and have referred friends to this site.
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Posted 2 weeks ago
I’d really like to give a 5 star review but the wait time for delivery wasn’t what was promised. The pricing wasn’t really any better than at my regular brick and mortar store but the selection was. When my glasses were finally delivered I was very pleased however. I had contacted customer service and they responded in a timely manner and with apologies but I probably won’t order from them again.
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Posted 3 weeks ago
I found exactly what I was looking for on the website. The price was unbeatable , and I received my shipment a couple of days before it was scheduled to be delivered. I will definately use EZContacts for future purchases.
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Posted 3 weeks ago
Great selection, great prices, and fast shipping. I’m making EZContacts my go to for eye glasses.
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Posted 3 weeks ago
Exactly what I wanted and very quick delivery. Thank you
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Posted 3 weeks ago
Great pair of sunglasses 👓. Fast ship and great price.
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Posted 3 weeks ago
The process of ordering was easy and fast. The turn around from ordering to receiving glasses was similar to going to brick and mortal shops
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Posted 3 weeks ago
I ordered my package ahead of time but it was not delivered on time for my special event. Still, I asked the rep to upgrade my delivery to overnight delivery in order to get my package on time and she said no. Poor customer service.
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Posted 3 weeks ago
EZContacts is rated 4.0 based on 22,002 reviews