Login
Start Free Trial Are you a business?? Click Here

EZContacts Reviews

4.0 Rating 22,051 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Best prices around and great selection. I've ordered from them before and have been completely satisfied.
Helpful Report
Posted 1 month ago
Unfortunately, I found that the pperson on the other end had no training or if any, not thourough. I don't blame that on her. I blame it on her trainers. A simple request to insure polorized lenses took 20 minutes of my life that I will never get back.
Helpful Report
Posted 1 month ago
Easy place to buy contacts. Order came quickly, thank you. Would buy from EZContacts again.
Helpful Report
Posted 1 month ago
Competitive prices. Clear shipping costs. Responsive customer service.
Helpful Report
Posted 1 month ago
I appreciated the price point of the Rayban Sunglasses, which is why I chose Ez Contacts. What I was disappointed in was the fact that it took 6 weeks to receive my purchase. I understand there was a supply issue, but there should have been better communication about this timeline. The picture also does not match the actual product. The picture is a brighter lighter gray and white stripe. The actual product is almost black with some striping. I also thought they were polarized, but I missed that part in the description that they are not.
Helpful Report
Posted 1 month ago
Extremely slow processing. Order took 3 weeks to deliver.
Helpful Report
Posted 1 month ago
I have been with EZ Contacts for years and all my prescriptions are perfect my tints are perfect and my frames come with all the accessories the brand provides I love shopping with them
Helpful Report
Posted 1 month ago
wow, kind of hard to enter a review for an item ordered 3 weeks ago that has yet to arrive!
Helpful Report
Posted 1 month ago
Great prices and fast shipping and delivery.
Helpful Report
Posted 1 month ago
Reliable company, customer for a decade
Helpful Report
Posted 1 month ago
Fast, easy and cheaper than other sites.
Helpful Report
Posted 1 month ago
It's been two weeks since I placed my order for an "in-stock" pair of glasses but EZContacts only just shipped the glasses. Two weeks??! I could have walked to the warehouse and collected them in person faster.
Helpful Report
Posted 1 month ago
Placed order for prescription glasses over a month ago. Was never told that the glasses I ordered online were no longer available. I called to find out status of order to find this out on my own. Accepted another pair over the phone to be made as replacement for original order. Here we are and still have not received the new pair and no communication. I called a week ago to be told the new pair would be shipped last Thursday. Still nothing
Helpful Report
Posted 1 month ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 month ago
The delivery is extremely slow and little communication about delivery. I waited over 10 days for a shipping notice and still no product as yet.
Helpful Report
Posted 1 month ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 month ago
It took two orders to get it right. Then I received three more discounts I did not qualify for spring 10%_a second 12% off why does someone else qualify but not me? Took two long to get the glasses
Helpful Report
Posted 1 month ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 month ago
Upon receipt of the product I opened the box and found my order absoilutely looking pristine. The extras likely from the brand were nice to see, and the lenses were definitely made with my prescriptionl. I had chosen a designer name and style that suited me and feel very confident that I will buy from EZ contacts going forward.
Helpful Report
Posted 1 month ago
It was smooth sailing
Helpful Report
Posted 1 month ago
Loved my glasses
Helpful Report
Posted 1 month ago
Pricing is good, but the lack of communication is their downfall. No real updates on the status of the frames, no real tracking of the shipment. Frustrating
Helpful Report
Posted 1 month ago
Thank you for your feedback. We're glad to hear you’re happy with our pricing, but we’re sorry to hear about the frustration you’ve experienced with the communication and tracking updates. We understand how important it is to stay informed during the process. We’re currently reviewing our communication systems to ensure a better experience for our customers. In the meantime, if you’d like an update on your order, please feel free to reach out, and we’ll be happy to provide the information you need. We appreciate your patience and value your input.
Posted 1 month ago
The glasses are very very nice I like them only complain id have is how crooked they came they were impossible to fit to my face and they still sit pretty crooked other than that they are good
Helpful Report
Posted 1 month ago
EZContacts is rated 4.0 based on 22,051 reviews