EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 886 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and correspondence”

Helpful Report

Posted 2 years ago

Thanks, Chanelle, your aligners are being made now and will be with you in a couple of weeks. Any queries or questions you have don't hesitate to reach out.

Posted 2 years ago

“Feels so easy to do online. Almost feels to good to be true ???? feeling excited for when they arrive !”

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Posted 2 years ago

Thanks Hayleigh it isnt too good to be true, it is that easy and we guarantee to deliver the exact result in your 3D treatment plan, it works. We will get the aligners to you in a couple of weeks time. If you have any questions please just ask us. Thanks again

Posted 2 years ago

“Very complicated”

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Posted 2 years ago

Hi Swara We are sorry to hear this. Thanks for your Clear aligner order. We will get the aligners to you very soon. We will reach out to you to determine what you found to be complicated. We aim to be simple and efficient. Thanks

Posted 2 years ago

“very nice”

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Posted 2 years ago

Thanks Elhem. We are glad you are happy with EZ SMILE and we will get you your new Retainers asap.

Posted 2 years ago

“Easy! Thanks”

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Posted 2 years ago

Thanks Leia much appreciated.

Posted 2 years ago

“Fine”

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Posted 2 years ago

Thanks Melanie. We will aim to get you to improve the 3 star rating when you start your Aligner treatment. Thanks for your order and we will get you your aligners in 14-21 days time.

Posted 2 years ago

“The whole process was so easy! From navigating the EZ Smile web page, to booking the 3D scan, viewing my scan online and then to locking in a contract. Everything was explained very well and clearly and all my questions were answered. I can’t recommend the EZ Smile process enough…..”

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Posted 2 years ago

Thanks Simone, much appreciated. Your Clear Aligners will be with you very soon. We are excited to see the results.

Posted 2 years ago

“.”

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Posted 2 years ago

Thanks Avril.

Posted 2 years ago

“Good”

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Posted 2 years ago

Thanks Mia - appreciate the review.

Posted 2 years ago

“easy”

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Posted 2 years ago

Thanks for your Clear aligner order Tina. Your aligners are in transit to you now. Thanks

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thanks Michael, we are very happy you are a satisfied customer. Thanks for the review.

Posted 2 years ago

“Their slow retainer delivery times can really upset the process. Sometimes the retainers can crack or break and it can catch you off guard. If retainers could be delivered faster for these urgent matters, than that would be an improvement”

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Posted 2 years ago

Hi Keani, sorry you are not happy. We do suggest keeping spare retainers in case of loss or damage, or buying a new set before they are too old. Unfortunately, these are custom-made products and they do take a couple of weeks to manufacture and get to you. Freight delays over the last 2 years haven't assisted us in this area either. Thanks

Posted 2 years ago

“So far I like that free 3D scan was performed to evaluate my teeth. I much preferred having that done as compared to impression kit. Looking forward to starting my teeth straightening journey.”

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Posted 2 years ago

Thanks Ravneet. We look forward to seeing your results from the treatment.

Posted 2 years ago

“.”

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Posted 2 years ago

Thanks Lauren we appreciate the review.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thanks Danielle much appreciated

Posted 2 years ago

“:)”

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Posted 2 years ago

Thanks Caleb

Posted 2 years ago

“Process has been easy so far”

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Posted 2 years ago

Thanks Nathan

Posted 2 years ago

“The retainers are quite expensive!”

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Posted 2 years ago

Thanks Peta, we think our retainers are very well priced compared to other similar products in the market.

Posted 2 years ago

“Yay”

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Posted 2 years ago

😁

Posted 2 years ago

“Nice”

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Posted 2 years ago

Thanks for your Clear aligner order Yanala. We look forward to seeing your results.

Posted 2 years ago

EZ SMILE is rated 4.4 based on 886 reviews