EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 886 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slow website and retainers don’t work”

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Posted 1 year ago

Sorry to hear this Anastasia, you have reordered retainers so I dont understand why they are not working for you? I will reach out to you to find out more info.

Posted 1 year ago

“Super keen to start my journey! Smooth process so far”

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Posted 1 year ago

Thanks Matt

Posted 1 year ago

“Easy to fill out form, didn’t take much time to complete”

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Posted 1 year ago

Thanks for the order Jordan, your aligners will be about 2 weeks or so. We look forward to getting you started.

Posted 1 year ago

“Very easy and quick service”

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Posted 1 year ago

Thanks Asdrubal

Posted 1 year ago

“Cheers guys !”

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Posted 1 year ago

Thanks for your order Jacinta, aligners are on their way.

Posted 1 year ago

“Great service and so great to deal with.”

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Posted 1 year ago

Thanks Sandy, I am glad you are happy with your results. Retainers will be with you soon.

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thanks Nikola much appreciated.

Posted 1 year ago

“Last retainer broke very easily, ordered some new one hopefully these are better. Also is it the same price for a retainer at top retainer only as it is for the the set top and bottom. If so that is a rip off”

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Posted 1 year ago

Hi Riley, our records show that your retainer lasted about a year. This is normal in the initial stages of retention, there is more pressure on retainers as teeth are trying to shift back. Retainers usually last longer after the initial stage, but we do always recommend renewing them at least annually to ensure the retainer keeps doing its job effectively. In terms of same price for top retainer only, this is incorrect. You treated upper only so you will get 2 Upper retainers with the set. You ordered 2 sets so will get 4 retainers. We will happily refund one of those sets if you wish. We are certainly not a rip off. Thanks

Posted 1 year ago

“Easy and clear so far”

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Posted 1 year ago

Thanks for your order Shannon, your aligners will be with you in about 2 weeks time. We look forward to working with you.

Posted 1 year ago

“Delivery of Impression kit was very slow. Maybe try another Courier company in NZ”

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Posted 1 year ago

Thanks for your order Shannyn, we use Australia post to send to NZ and they choose the delivery agent in NZ, we usually have good time frames and service with them, apologies for the delay in this instance.

Posted 1 year ago

“Very easy to get started”

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Posted 1 year ago

Thanks Karina, we look forward to seeing the end results. Your aligners will be with you in about 2 weeks time.

Posted 1 year ago

“Sorry love your product but website is not working - if you login and go to shop it doesnt work - in other words you have to enter your address details as a new shopper if you order whiteners”

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Posted 1 year ago

“Just ordered my alignment”

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Posted 1 year ago

Thanks Chris, your aligners will be with you very soon.

Posted 1 year ago

“Do it. You won't regret it.”

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Posted 1 year ago

Thanks Amandah glad you are happy with your results. Thanks for choosing EZ SMILE and allowing us to deliver your new smile.

Posted 1 year ago

“Ed was very helpful in the process. I highly recommend EZ smile.”

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Posted 1 year ago

Thanks Priyanka appreciate the comments.

Posted 1 year ago

“Very helpful and informative.”

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Posted 1 year ago

Thanks for the comments and review Melissa.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thanks Kristal

Posted 1 year ago

“I have been very happy with the Service so far and it would be amazing if my upper teeth turn out like it shows in my treatment plan. Next review in around 20 wks : )”

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Posted 1 year ago

Thanks Tina, we await your 5 star review in 20 weeks time, you wont be disappointed.

Posted 1 year ago

“Very easy to deal with good customer service”

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Posted 1 year ago

Thanks Abigayle.

Posted 1 year ago

“GOOD”

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Posted 1 year ago

Thanks Jason

Posted 1 year ago

EZ SMILE is rated 4.4 based on 886 reviews