EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 890 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and clear instructions”

Helpful Report

Posted 3 years ago

Thanks Louise

Posted 3 years ago

“Very pleased with my teeth after using EZ smile ????”

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Posted 3 years ago

Fantastic Leticia that is what we love to hear. Thanks for your kind review.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks Nathan.

Posted 3 years ago

“The form to fill out was difficult for a user - the tick boxes in particular. There needs to be a n/a box for certain items and a comment section too. So far up until here the company and support has been flawless and this complicated last step leaves a frustrating taste in the mouth.”

Helpful Report

Posted 3 years ago

Sorry Lauren but forms with this level of detail are difficult to get done on a small phone. We are always trying to improve this so will again see what other form options we have that are more mobile friendly. Thanks for your order and we will get you your aligners asap.

Posted 3 years ago

“Format is not very mobile friendly.”

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Posted 3 years ago

Tiahn it is hard to find a solution for forms that are really mobile friendly. We will ask our IT team to again review to see if we can improve this component of your experience. Thanks for your order and we will get you your aligners as soon as we can.

Posted 3 years ago

“Easy fast”

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Posted 3 years ago

Thanks Tara

Posted 3 years ago

“So easy. Great website.”

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Posted 3 years ago

Thanks Deborah

Posted 3 years ago

“My teeth are straight again”

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Posted 3 years ago

Awesome Katie, we love to hear this. We will get you your new retainers as soon as we can. Thanks again.

Posted 3 years ago

“Phone number field needs min 9 digits but my phone number is only 8 digits long.”

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Posted 3 years ago

Thanks Cole I see you entered an extra digit and your order has been received. Apologies about this, some NZ numbers are only 8.

Posted 3 years ago

“A”

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Posted 3 years ago

Thanks Alison

Posted 3 years ago

“Easy to understand”

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Posted 3 years ago

👍

Posted 3 years ago

“Thank you, however I think the consent form should be completed prior to payment.”

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Posted 3 years ago

Thanks Francine - if you have an issue with any of the questions we will most definitely discuss it and or refund your money. Please just reach out to us. Thanks for your order and we will get you the aligners asap.

Posted 3 years ago

“Excited to see the results”

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Posted 3 years ago

We are too Madeleine we will get you your aligners as soon as we can. Thanks for your order.

Posted 3 years ago

“Looking forward to it.”

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Posted 3 years ago

👍

Posted 3 years ago

“It was a good service. They have been very nice to me throughout my whole process”

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Posted 3 years ago

Terrific Jenneh, we cant wait to see your results. Very exciting.

Posted 3 years ago

“Very helpful and kind people”

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Posted 3 years ago

Thanks Hannah

Posted 3 years ago

“Prompt communication and smooth process so far!”

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Posted 3 years ago

Hi Scott we will get you your aligners asap. Thanks for your order. Yes the consent form is difficult on a mobile phone. We are trying to improve this.

Posted 3 years ago

“Easy process”

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Posted 3 years ago

Thanks Adri

Posted 3 years ago

Thanks Adri we will get your aligners to you as soon as we can.

Posted 3 years ago

“everything is good but really the shipping time for retainers should only be a week! Not 3 ! thanks”

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Posted 3 years ago

Sorry Aubane usually they are quicker than 3 weeks, but we say 3 weeks to be safe.

Posted 3 years ago

“Great”

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Posted 3 years ago

👍

Posted 3 years ago

EZ SMILE is rated 4.4 based on 890 reviews