EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 886 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't be happier with my results using EZ Smile. Right from the first aligner there was improvement in my smile and the complete transformation was so quick. The aligners did not cause me any issues whatsoever. I highly recommend EZ Smile to anyone that will listen!”

Helpful Report

Posted 3 years ago

“I had always been self conscious with my crooked smile before but now since I finished with my plan I can smile with confidence. EZ Smile has really helped me and have fantastic customer service 😁”

Helpful Report

Posted 3 years ago

“Fantastic professional service! Prompt responses to messages with clear instructions!”

Helpful Report

Posted 3 years ago

“Really helpful customer service for whenever questions arise”

Helpful Report

Posted 3 years ago

“I had a scan at a center, got an email from EZ SMILE a week later, ordered online today, its been a very easy process. Cant wait to start the process.”

Helpful Report

Posted 4 years ago

“Nearly finished Treatment. teeth are nearly straight now. Has been a simple process and great results . Thanks”

Helpful Report

Posted 4 years ago

Thanks Dylan, cant wait to see the final results.

Posted 4 years ago

“So disappointed I didn’t choose braces or invisalign over Ez Smile. Not only do I need to purchase new retainers every 6 month for the rest of my life, which end up costing more than braces or invisalign. Wish I did my research.”

Helpful Report

Posted 4 years ago

Hi Julie as we did explain to you retainers are required for Invisalign or any teeth straightening system. Our retainers are very affordable at only $99 per set (postage incl) Thanks

Posted 4 years ago

“Have been very helpful and fast in replying to my questions.”

Helpful Report

Posted 4 years ago

Thanks so much Kylie :)

Posted 4 years ago

“Exceptional customer service, prompt delivery and prompt replies to any customer-related concerns. Cannot fault the team at EZ SMILE.”

Helpful Report

Posted 4 years ago

So great to hear! Many thanks

Posted 4 years ago

“Love the staff and services that were provided to me! Can’t wait to receive my kit and have the smile that I’ve always wanted”

Helpful Report

Posted 4 years ago

Thanks Charisma, we can't wait to see your new smile :)

Posted 4 years ago

“Just ordered my Ez Smile online and so far it has been very smooth going and very easy. Cant wait to get started.”

Helpful Report

Posted 4 years ago

Thanks so much Josh, we can't wait to see your straight teeth

Posted 4 years ago

“Yet to start my treatment however so far, I have hands down hand the BEST customer service I’ve ever experienced. So excited!”

Helpful Report

Posted 4 years ago

Thank you Stephanie, that's very kind :)

Posted 4 years ago

“The man that did my scan was amazing, made me feel very comfortable. Having to do another scan to make sure it was perfect made me feel good that ez smiles is so thorough with their work. Plus discount was given and that obviously is so awesome”

Helpful Report

Posted 4 years ago

Great to hear Amelia!

Posted 4 years ago

“I’m so unbelievably happy with my new smile. EZ SMILE have been fantastic with answering any questions I’ve had throughout my treatment plan. Highly recommend!”

Helpful Report

Posted 4 years ago

Many thanks Gabbi :)

Posted 4 years ago

“Impeccable customer service. Answered all my questions promptly and always pleasant. Would highly recommend.”

Helpful Report

Posted 4 years ago

Thanks Jayde appreciate the nice remarks. Makes the team feel good.

Posted 4 years ago

Thank you Jayde!

Posted 4 years ago

“Obnoxious, rude customer service. Would not recommend based on the customer service via email.”

Helpful Report

Posted 4 years ago

We are sorry that you feel this way, we certainly do not intend to be rude and feel this review is unfair, we can never contact you and are simply trying to get you to pay your weekly instalments.

Posted 4 years ago

“I have loved how easy this has been, i am only about half way but the journey has been great so far. I have been impressed with how fast you respond to email enquiries even after the sale is done. I had an issue with some late arriving aligners (i was on my last set with a week to go so not completely late) i emailed on a Friday, got a response the next day (on a Saturday) and the retainers arrived the following Wednesday. Even my dentist is impressed with the quality of the aligners not riding too high up on my gums etc.”

Helpful Report

Posted 4 years ago

Thanks so much for the great review. Much appreciated.

Posted 4 years ago

“So so happy, great service!”

Helpful Report

Posted 4 years ago

“I am currently 8 sets through my 12 Set treatment plan and could not be happier! I had traditional braces as a teen and my teeth had moved over the years. The change was relatively minor but I wasn’t happy with the development. I certainly would not have spent money on expensive aligners to correct the issue. Ez Smile was the answer! Efficient, mostly pain free and cost effective. The scan was easy and customer service has been brilliant. Looking forward to seeing my final results but I’m already thrilled with the improvement in my teeth. Thanks Ez Smile!”

Helpful Report

Posted 4 years ago

So Happy to hear Kirsty, thanks for the great review.

Posted 4 years ago

“Could only get to the 8th top mouth piece out of 10 before teeth clashed. Happy with result but not ecstatic”

Helpful Report

Posted 4 years ago

Hi David sorry to hear this, please contact us and we can rectify this. You do need to complete the 10 stages so they dont clash. That is how it is designed. We want you to be ecstatic. Thanks

Posted 4 years ago

EZ SMILE is rated 4.4 based on 886 reviews