EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 886 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

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“My teeth are constantly moving and are loose. I have to wear my retainers everyday still otherwise my team will move back to original position!!! Save your money.....”

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Posted 4 years ago

We are upset to see your review Wendy. If you would like further assistance, please email us.

Posted 4 years ago

“Didn’t work in fact made my teeth more crooked”

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Posted 4 years ago

We are sorry to read this review Isabella. We can offer some refinement aligners, simply email us with photos of your teeth.

Posted 4 years ago

“Easy, simple and effective. Follow up after treatment would be helpful.”

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Posted 4 years ago

Many thanks for your review :)

Posted 4 years ago

“The whole process has been as easy as promised. The team at ezy smile were so accommodating and helpful every step of the way (I had to do 3 impression kits and they were so quick and detailed in their feedback). The results so far have far exceeded my expectations... It has improved my confidence and I LOVE smiling now :-)”

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Posted 4 years ago

YAY Renay! Great to hear............we'd love to see some photos of your end results.

Posted 4 years ago

“Great!saved me thousands of dollars I was previously quoted at my local dentist! Made such a difference to my confidence and life. Only downside was they were not able to attend to my bottom teeth as they were too 'complex' :)”

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Posted 4 years ago

Thanks for the great review Jasmin :)

Posted 4 years ago

“I was so excited to find a solution to my crooked smile that fitted into my budget. The moulding was easy, painless & shipping was prompt. I initially had quick results & couldn’t recommend ezsmile high enough. However, after completion of my treatment, I still have crooked teeth & am disappointed with the overall result.”

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Posted 4 years ago

Thanks for your review Helen. PLease email us photos of your finished result and we may be able to offer a few extra aligners so you are 100% happy with your result.

Posted 4 years ago

“I do not really feel like I got the result that was advertised and I paid for, and I will need to look at other options anyway so this was a massive waste of money. Very disappointed.”

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Posted 4 years ago

So sorry to read this Cindy. PLease email us as we may be able to organise a few extra aligners to refine your results.

Posted 4 years ago

“Really happy with the results for my top teeth. Got through all 12 trays in 4 months. The only thing is the top tray keeps cracking at the back teeth. Hoping when I switch to retainer only at night that this stops.”

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Posted 4 years ago

Thanks Heather, Please email us about your aligners cracking as this is not normal. So glad you are happy with your results. :)

Posted 4 years ago

“Ezsmile has been effortless from the start to the end, results have been amazing in a short amount of time! Highly recommended”

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Posted 4 years ago

Thank you so much for your review Rose.

Posted 4 years ago

“Halfway through my treatment and I am so happy. I am so glad that I did ezysmile, it works and is very successful”

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Posted 4 years ago

thanks for the review!

Posted 4 years ago

thanks for the review :)

Posted 4 years ago

“I had a few issues with EZ Smile 1. Asked for a review for my top alignments as I want it to be pushed in more but this was ignored. 2. After receiving the alignments none of them fits. I had emailed EZ Smile team which they only replace the bottom aligners and not the top once. I was told to cut the back of the top and bottom aligners to make them fit properly. I felt that the top aligners did not moved my teeth at all. This was also ignored. 3. Apart from constantly cutting the back of ALL my aligners. I have finished and my teeth did not do what I was shown on the 3D app. The top teeth did not moved a bit. The bottom has moved but my teeth is still not straight or nearly straight. The final aligner I wore seem straight but did not moved my teeth to that position.”

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Posted 4 years ago

“My teeth have gone back to how they were before I started...even wearing the retainer at night. I saw my dentist who told me my teeth can only be rectified with braces and probably even surgery and was not happy you tried to do it. This was a waste of my money and time.”

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Posted 4 years ago

“So happy with my results! A relatively quick process. I will never look back, Best decision of my life. So nice to finally be confident with my smile.”

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Posted 4 years ago

So happy to hear Lily :)

Posted 4 years ago

“I think it’s easy and convenient, I would definitely recommend it to someone with a busy lifestyle and wants changes done asap, couldn’t be happier, definitely worth it, Thank you”

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Posted 5 years ago

So glad you are happy Natalie :)

Posted 4 years ago

“My teeth didn't really move. One tooth still sit back and isn't aligned to the other teeth.”

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Posted 5 years ago

“I feel like it was a waste of money. Not much at all changed and I even used it for almost twice the amount of time suggested to see if they work better but I still have the same problems. My retainer broke in half super quickly and if I leave them off for a night or two my teeth move straight back into the position I was trying to get them out of. So yeah not happy”

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Posted 5 years ago

Soraya, if your retainer broke and you haven't been retaining your teeth they will move back. You need to continue wearing your retainer to maintain your teeth. We did not hear from you about your retainer breaking, we would have sorted this out for you. I am sorry you are dissatisfied with EZ SMILE.

Posted 5 years ago

“Amazing deal, which was all legit, and the aligners worked! Also, thankful for the great customer service who were there to turn to, in being more than helpful answering my questions at the start.”

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Posted 5 years ago

Thanks for the great review Elizabeth :)

Posted 4 years ago

“Very happy with EZ SMILE & my results! I achieved straight teeth in under 6mths & it was soooo easy! I have kept up the after plan steps & my results just keep improving! Customer service was wonderful, so supportive & best of all REAL result & saved a tone of $$! I recommend EZ SMILE to everyone I know!!”

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Posted 5 years ago

Great review Kate !

Posted 4 years ago

“Almost done and so not happy with end result..teeth still crooked after wearing the braces for ONE YEAR (and THREE refiner sets later). I want my money back!!”

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Posted 5 years ago

“I'm thrilled with my new (straight) teeth. EZ Smile were really good to deal with, always helpful and very responsive. The relatively low cost of the treatment meant that the work I wanted to have done, that seemed out of reach due to the cost (of other providers) was suddenly within reach and I'm so glad I did it!”

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Posted 5 years ago

Thanks Jane :)

Posted 4 years ago

EZ SMILE is rated 4.4 based on 886 reviews