“the pen fell apart instantly so I couldn't even fill it to test it out, the "wood" sure seems to be PLASTIC and although the specs would suggest that it's BIGGER than my TWSBY Go it's notably smaller. Very disappointment.”
“I don’t do reviews unless I get exceptional service and from Ezibuy I just cannot fault them. I get my parcels delivered to my front door now as I request when placing my order after getting a parcel stolen from my letter box. I know what sizes to order and I stick to Ezibuy clothes only as they are of very good quality and my order comes all at once. I did get caught with a Jumper I ordered (not Ezibuy but advertised by them) and I had to make follow up inquiries about the delivery as it took ages to arrive but Ezibuy kept me updated and it did eventually arrive but I won’t be doing that again, not good quality & came from China. They are having some amazing deals at the moment and prices I can now afford so with that and fast delivery I will continue to shop with them and all from my couch!!!😆😆 Oh and also I got $20 off my last order and I thought yeah right::: but yes I got that as well so go EZIBUY!!!”
“Ezibuy was once a terrific company.. A New Zealand phone operator would help you with everthing and anything..
Now Ezibuy has been bought up by Mosaic Brands, which also own Katties and the like.
So customer service has become nul and void like every other multinational company has.. The great invisible...
As polite as the woman was on the phone, Ezibuy has obviously sacked all it's New Zealand phone operators who'd have been earning a livable wage, and gone off shore to the Philippines or the like for cheap labour.. How typical..
So, I rang to add a couple of things to my order, but ohhh, noooo, we can no longer help a customer out to that level anymore.
So I asked to cancel the order so I could start again and add the extra items myself.. Well, ohhh, nooo, we can't manage that either..
What a load of old rubbish.. My only option was to order the extra items and pay for the postage again.. Well, not on your life..
I shan't be shopping at any of the shops Mosaic Brands now owns and operates.. I have been a loyal Ezibuy shopper for well over a decade but will be no longer..
Basically, they can get nicked...”
“I returned my item over 2 weeks ago. No acknowledgement and no refund. No response to my emails and they do not answer their phone you just sit on hold forever. DONT ORDER FROM HERE”
“I have been buying clothes from Ezibuy for over twenty years and have nothing but praise for them. Good range of high quality clothes, 2 - 3 day delivery and all at reasonable prices (although the list prices have risen recently with the new aggressive one-day sale and discount policy) and a faultless returns system. Highly recommended to anyone who prefers trying stuff on at home rather than in sweaty shop changing rooms!”
