EzSpace Reviews

Name: EzSpace
Address: Suite 110, M Centre, 11 Palmerston Lane, Manuka
Rating: 4.17

4.2 Rating 272 Reviews

76 %

of reviewers recommend EzSpace

4.2

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About EzSpace:

EzSpace designs and curates an extensive collection of designer homewares that continuously evolve to meet every dimension of space-saving.

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Anonymous

Anonymous // 01/01/2019

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“Great value & quality. Very happy with it.”

Helpful Report

Thank you for taking the time to share your review, Surya. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Great customer service, we have to combine a room for our 10yr old and our 6 yr old without losing space and desks and a reading place for both. Hannah from the customer team suggested the mo loft bed to us and it did turn the bedroom into something we want! Thank you Hannah.”

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Thank you for taking the time to share your review, Anna. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Awesome product and great service! Thank you Ezspace!”

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Thank you for taking the time to share your review, Will. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“We are very happy with this purchase. The delivery was on time and the assembly instruction where easy to follow and once assembled the product was firm, stable, stylish and most important my little ones loved it.”

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Thank you for taking the time to share your review, Susan. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Great Quality Products and Awesome Customer Service! I highly recommend them, we are very happy with the bed, lots of storage and it fits in a very small space. Thank you EzSpace Team, you're the Best! :-)”

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Thank you for taking the time to share your review, Aurelie. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“beautiful furniture and excellent support”

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Thank you for taking the time to share your review, Alison. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Amazing customer service, products and efficient delivery. Through their live chat, we've received instant assistance.”

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Thank you for taking the time to share your review, Angela. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Love this. Son is so rapped with it.”

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Thank you for taking the time to share your review, Andrew. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great and your son's enjoyment makes our days!

“The bed and cabinetry look good and strong enough. The delay in receiving the package was too long: over a month. The documentation for mounting the bed was inaccurate, making the process a bit hard.”

Helpful Report

Hi Edouard, Thank you for taking the time to share your review. We are sorry to hear about your delivery delays experienced and instruction manual issue. This is disappointing. Please know that your feedback will not go unnoticed and will be passed on to our logistics team for further review. We would love the opportunity to have this reviewed and have messaged you privately to assist you further. Warm Regards, EzSpace

“This bed is in a holiday house, and it really is a lovely addition to the room! Kids love it!”

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Thank you for taking the time to share your review, Kuliman. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“This has been my first experience with EzSpace and overall it's been a good one. The service has been friendly and all of my enquiries have been promptly responded to. The only thing keeping my rating from 5 stars is some confusion and delay regarding shipping times, but these were relatively minor.”

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Thank you for taking the time to share your review, Alastair. We are sorry to hear about how disappointed you are about the delivery issue. We take every feedback very seriously and will work hard on it to improve.

“Happy with the service we received. Fast response - when we were asking questions through their online chat box.”

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Thank you for taking the time to share your review, Carth. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Well-deserved five stars for both the product and the service we received”

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Thank you for taking the time to share your review, Lina. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Purchased the MO loft bed for my teenage daughter's room makeover and it’s been a smashing success! It's stylish, modern, and fits her room perfectly, offering additional space for her to study and hang out with friends. Assembly took some time but was straightforward with the provided instructions. The frame feels sturdy and the bed is quite comfortable according to my daughter. Customer service was also responsive when we had a query about the product. A fantastic solution for making the most out of a teen's bedroom! Highly recommend.”

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Thank you for taking the time to share your review, Hamari. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“The TEOM bunk has exceeded our expectations in every way. It's the perfect blend of style, convenience, and quality that we'd want in a piece of furniture. Our children adore their new 'fort', and we appreciate the peace of mind the sturdy construction provides. The smooth finish of the panels and the easy-to-clean surfaces make maintenance a dream! And with the extra storage, clutter has become a thing of the past. Highly recommended for anyone looking to upgrade their kids' room!”

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Thank you for taking the time to share your review, Otto. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Love our loft bed and I have to say it's a game changer for us!”

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Thank you for taking the time to share your review, Fischer. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Our kids love their new bed, and we're thrilled with this high-quality purchase.”

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Thank you for taking the time to share your review, Otani. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Fantastic quality and price. Would definitely purchase from this site again.”

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Thank you for taking the time to share your review, Tanya. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Easy purchase, short delivery time and I would buy from the site again. BUT - we had issues with the delivery partner. I received a message they were coming so we stayed home all day - then it didn't arrive. I had to chase them, as the tracking log said it had been delivered! The response I got was that they needed an extra trailer piece and that it would be delivery in a few days. I was informed I would get a phone call to let me know when this would be. The next day I got home to find a pallet of boxes in front of our roller door - with broken edges - in the rain!!”

Helpful Report

Hi Kara, Thank you for taking the time to share your review. We are sorry to hear about your experience with delivery This is disappointing. Please know that your feedback will not go unnoticed and will be passed on to our logistics team for further review. We would love the opportunity to have this reviewed and have messaged you privately to assist you further. Warm Regards, EzSpace

“We were checking out bunk beds for our kids and saw this from ezspace. The color combination attracted us for 2nd look, the price confirmed our purchase. The review was above average, as we also bought from them before hence we are confident of the quality. There are some hiccups during ordering but were resolved swiftly.”

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Thank you for taking the time to share your review, Holly. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

EzSpace is rated 4.2 based on 272 reviews