Login
Start Free Trial Are you a business?? Click Here

Factcool Reviews

1.8 Rating 339 Reviews
19 %
of reviewers recommend Factcool

Write Your review

Factcool 1 star review on 20th November 2023
Anonymous
Factcool 1 star review on 3rd November 2022
Anonymous
Factcool 2 star review on 22nd October 2022
Marietta
Factcool 1 star review on 13th June 2022
Anonymous
Factcool 1 star review on 13th June 2022
Anonymous
Factcool 1 star review on 19th April 2022
Anonymous
Factcool 1 star review on 2nd March 2022
Reina
20
Anonymous
Anonymous  // 01/01/2019
Wors customer service ever. And they lie about delivery times
Helpful Report
Posted 1 year ago
Καλά αυτή που σηκώνει τα τηλέφωνα στο κέντρο εξυπηρέτησης είναι μεγάλο ζώο δε θα σχολιάσω κάτι άλλο.
Helpful Report
Posted 1 year ago
Έχει ένα μήνα τώρα άσε που είστε ακριβοί νά τό βάλετε εσείς τώρα
Helpful Report
Posted 1 year ago
It takes too long, I don't recommend it
Helpful Report
Posted 1 year ago
The store is a scam, they send the clothes after 3 weeks to Greece. The clothes was poor quality, threads was sticking out ,some others was not even fit properly to the body. When i tryed to return the package they ask my to send it with specific courier, (not a cheap one) with my own cost . After I did that they returned my the money but not all the amount, they charged my the Bank transaction too. DON'T TRUST THIS STORE
Helpful Report
Posted 2 years ago
Χείριστη ποιότητα ρούχων, τα νούμερα δεν ανταποκρίνονται στα μεγέθη, δεν υπάρχει επικοινωνία μέσω mail, σε περίπτωση επιστροφής προτρέπουν τον πελατη να το κάνει με συγκεκριμένες εταιρείες και να επιβαρυνθεί 13 ευρώ. Το συγκεκριμένο site είναι ναι ο,τι χειρότερο υπάρχει .... Μην παραγγέλνετε
Helpful Report
Posted 2 years ago
Επέστρεψα ένα προϊόν και περίμενα ένα μήνα.. Έστελνα email και άκρη δεν έβγαζα … Εννοείται ότι δεν με αποζημίωσαν ποτε… Μου είπαν ότι χάθηκε το δέμα .. Και κάτι μισόλογα … Δεν πήρα πίσω ούτε ευρώ φυσικα. Το χειρότερο site eeeeeever!!! ΠΟΤΕ ΞΑΝΑ…
Helpful Report
Posted 2 years ago
Worst site ever!!!!! IF YOU THINK THE SAME PLEASE CONTACT THE CUSTOMER SERVICE Factcool C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O
Helpful Report
Posted 2 years ago
Worst site ever!!!it says fact cool.gr and its not greek!!!it came one month later and the quality were the worst ever and the shoes had opening and they want to charge me in order to sent them back which is their fault !!!!!,i will never order again!!!!
Factcool 1 star review on 3rd November 2022
Helpful Report
Posted 2 years ago
Μόλις παρέλαβα την παραγγελία μου (τζάκετ Ombre γκρι). Η αλήθεια είναι ότι καθυστέρησε κάπως - πράγμα που με ανησύχησε καθώς διάβαζα αρνητικές κριτικές, αλλά τελικά ήταν ακριβώς αυτό που παρήγγειλα.
Helpful Report
Posted 2 years ago
Οτι χειροτερο εχω αγορασει τα τελευταια 10 χρονια μεσω site. Πηρα 2 παντελονια και η ποιοτητα τους ηταν χειριστη, εντελως ναιλον! Το κερασακι στη τουρτα η επιβαρυνση 12ευρω για την επιστροφη! ΠΟΤΕ ΚΑΙ ΓΙΑ ΚΑΝΕΝΑ ΛΟΓΟ ΑΓΟΡΑ ΑΠΟ ΑΥΤΗ ΤΗΝ ΕΤΑΙΡΕΙΑ.
Helpful Report
Posted 2 years ago
Τα μεταφορικά είναι ακριβά Και η ποιότητα των ρούχων όχι αρκετά καλή ... Δεν αξίζει τον κόπο
Factcool 2 star review on 22nd October 2022
Helpful Report
Posted 2 years ago
Tragic quality and the return needs to be paid by the customer.
Helpful Report
Posted 2 years ago
Μαιμου προιοντα ενω πληρωνεις την κανονικη τιμη τους αισχος να κοροιδευεις αυτην την εποχη τον κοσμο. Αν εχεις οποιοδηποτε προβλημα καλυτερα να πεις οτι δεν μπορεις να βρεις το προιν και να ακυρωνετε τις παραγγελιες οχι να στελνετε μαιμου προιντα. Φταινε βεβαια και οι εταιρειες κουριερ που δεν σου επιτρεπουν να ανοιξεις το δεμα. Γιατι αν το ανοιγες δεν προκειται να το επαιρνες φυσικα. Απαραδεκτοι και φυσικα φταινε οι ανυπαρκτοι νομοι που εχουμε και για αυτο αυτοι κανουν παρτι πανω στις πλατες του κοσμακη.
Helpful Report
Posted 2 years ago
ΑΙΣΧΟΣ, ΑΙΣΧΟΣ, ΓΙΑ ΡΟΥΧΟ ΠΟΥ ΚΟΣΤΙΖΕΙ 17€ ΝΑ ΠΛΗΡΩΝΕΙΣ 12€ ΓΙΑ ΕΠΙΣΤΡΟΦΗ.
Helpful Report
Posted 2 years ago
The worst ESHOP EVER!! I will never order anything again. Bad quality and if you want to return it you pay much more than the price of the products. Don’t risk it especially in Greece. Rude employees.
Helpful Report
Posted 2 years ago
It took 14 days to get a package which I should get in max 3 days. Once I got it there were yellow stains on white pants. Once I contacted them about returning the item they have the worst policy about that as well. Double work for a customer when there is their fault! Also, their webpage is working so slow that I will just take my money and order somewhere else. Would not recommend ordering on their page!
Helpful Report
Posted 2 years ago
It took 25 days to deliver- 3 to 5 working days they said in their site. It is almost imposible to contact them or to find out where your order is. Also the site is fact cool gr but they are not in Greece.
Helpful Report
Posted 2 years ago
Finally received my package, which I am extremely unhappy with. It's not enough that I paid almost 200 euros and received it after 1 month but I also received something completely different from what I ordered but also it was and torn. Do you send torn clothes to all your customers who pay in advance? In other words, I waited 1 month for these torn ones to order from someone else, because it is assumed that you ran out of stock? Just Shame! I will definitely never order from you again!
Helpful Report
Posted 2 years ago
Worst trade ever made. Cheap products .. overpriced products and ofcourse the worst privacy of refund and return of the products you bought. No mistakes in the future.
Helpful Report
Posted 2 years ago
Factcool is rated 1.8 based on 339 reviews