Factcool Reviews

“ Absolute disgrace when it comes to shipping - ordered 7th April, got an email today 22/4 to say it's being passed to the delivery company. It's Greek Easter week next week so no one will be there to pick it up! When I ordered it was stated as 4-10 days NEVER AGAIN! ”

“ That's why they don't sell on Skroutz, as they do not meet any quality and delivery standards. ”

“ Long delivery time almost already 1 month and i haven’t yet received my order. ”

“ I have sent an email regarding a paid order regarding the time of delivery, I wrote that if it gets late I will cancel, the answer I got was ok it is cancelled! Without getting my final permission on that and without a reply with the estimated delivery time. ”

“ I Wanted to rate it 0, Really bad experience first time ordering online. First they asked to make the payment online again and again when I selected cash on delivery. They took the payment then waited for 3 days then said they can't delivery. I don't understand why they even accepted the order if they don't deliver. No information shared about the 100 euro refund yet. ”

“ Wors customer service ever. And they lie about delivery times ”

“ Bad product quality in clothes. Sizes are like Chinese products and not European. I bought a skirt which was supposed to have a belt made from the same fabric as the skirt ( so it was a part of the peiduct). The belt wasn't included in the package. They delay the delivery more than the time they mention in the site. The personnel in the service department is rude and unhelpful. ”

“ Delivery took 19 days from the moment of ordering and when they sent it over they disabled the option to check what you are getting before paying for it - strange. ”

“ All in all i was satisfied for the quality of the products and the price and i don't mind the delay in delivery so i ordered again. ”

“ I have ordered two pairs of jeans on the 23d of May, I have never received them. Don't ever use your card to pay when you order , if there's is no option to pay at delivery don't buy at all. No answer on the phone number provided, I am starting to doubt the business even is in Greece at all. It is disappointing and "businesses" like them should be ever avoided if not shut down by the authorities. ”