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Factcool Reviews

1.8 Rating 339 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.67%
Industry Average
I came across the bad reviews after I had placed and payed for the order, so I was ready for a disaster. Forunately, all the items arrived and they were exactly what I saw in their site. The order took some time more than usual to arrive but there was no problem really. I didn't need to return anything, so I can't comment on customer service...
posted 1 year ago - Theo Pan
Worst site ever!!!!! IF YOU THINK THE SAME PLEASE CONTACT THE CUSTOMER SERVICE Factcool C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O
posted 2 years ago - MEGAN
Took nearly a month for my order to arrive (five days more than their estimation). Despite that everything was perfect. Quality of the products and customer service. Will buy again for sure!
posted 3 years ago - Panos