“Faf Auto (Giorgio Nichols) have GONE INSOLVENT!!! The Liquidator is SV PARTNERS on the Gold Coast - get in contact with them immediately if Faf have taken your money: https://svpartners.com.au/contact/gold-coast/”
“Customer service was horrendous. They deleted social media, disconnected their phones and stopped replying to emails. I and many other people are still awaiting orders that they have not shipped or contacted about regarding this. If I cancel my order it’ll incur a 10% fee (+admin fees IF they allow a cancellation) on something THEY are failing to provide but if leave the order I may not get anything or I can hope and pray it turns up??”
“Buyer beware. These guys took payment of $15,100.00 for a Harrop supercharger and it’s nowhere to be seen and no communication from anyone including Giorgio Nichols the director.”
“Faf auto does not send their products on time and fails to inform the customer when a product is on back order unless you email them multiple times, they are not on top of shipping and weren’t even aware that part of my order wasn’t even shipped, after admitting this they have stopped replying to emails altogether, they are unable to and don’t care to do business properly.”
“This mob is absolutely ridiculous to call themselves a business I wouldn't recommend to buy from this place ever if you read this review I thought these guys were scammers that's how bad they are , I finally got an answer out of them 2 and a half months later and finally have posted my item only due to me threatning to go to consumer affairs , I don't even know how these guys are still selling items online , I made a mistake by purchasing an item on a good sale and will never ever think about going through these guys again , absolutely rubbish and I hope they read this review!!!!!”
“Don't waste your time and money with this business, they do not send goods and never reply to emails. They continue to make up excuses because they do not want to send the product. I just want my money back. I will never buy anything from here again. Do NOT listen to the good reviews, they are all fake. The bad reviews are genuine people who have had to deal with this terrible company. I gurantee they're gonna reply with their copy and paste response telling me to contact their support email, who don't even respond!”
“THIS IS THE WORST PLACE EVER!!!i orderd a air intake for my car.in january 2022.
They sed it wud be a 8wk wait which i was happy about.8wks is past(april)an still no word bak from them!!after multiple emails an calls thy reply and send me my product with no sympothy or sorrys for the lllooonng wait!!
Now im new to the car stuff but i noticed i orderd the wrong year.i only found this out bkoz a part wasnt fitting on.i sent it back for the right year an now thy say it has alot of scratches on it!!!!!now thy wont send me the right year product.so after me waiting 5mnths thy cant evn do somthing for me!!!WORST PLACE EVER!!!!”
“Ordered goods 28/9 and paid for express delivery, followed up on 1/10 - no response. Chased up on 5/10 and asked for it to be sent UPS and offered to pay more for the service, assured it would be sent UPS. Advised 8/10 no stock alternative offered and approved. Get notification 14/10 sent by Auspost not UPS. Tried the tracking number provided it's not even trackable. Meanwhile I ordered the part off another supplier on the 14th, sent on 15th and received on 18th.”
“Customer service is terrible, they don’t reply to emails and don’t keep you updated in orders, I thought I’d give them a go but unfortunately that’s the first and last order I’ll place.
Took over a month to arrive as well, not entirely their fault but the bits that were ready could have been dispatched and the rest of the order could have been sent when it was ready.”
