Fair Investment Company Reviews

Name: Fair Investment Company
Rating: 3.94

3.9 Rating 176 Reviews

76 %

of reviewers recommend Fair Investment Company

Company Reviews

Questions

Metrics

3.9

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0845 308 2525

Email:

helpdesk@fairinvestment.co.uk

Location:

20 The Mall, Clifton, Bristol
BS8 4DR

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Fair Investment Company 1 star review on 6th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a number of products purchased through Fair Investments. So far everything has worked out fine. Thanks. MA Littlewood”

Helpful Report

Posted 8 years ago

“Slightly ambiguous directions on how to pay the 2% fee - separate cheques or all in one cheque!”

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Posted 8 years ago

“Always able to answer my questions and respond to requests”

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Posted 8 years ago

“A fairly simple task to transfer my wife's existing ISA to another Fund provider - no hassle and task completed most satisfactorily. Thank you.”

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Posted 9 years ago

“This is my second dealings with Fair Investment and quite pleased with the handling of my applications. However, I am rather sadden by the level of charges of 3%, which should be universal regardless of the amount of investment. As it stands currently, it represents penalizing low investors, which in my view is unfair.”

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Posted 9 years ago

“Fair Investment Company sets out to market term-investment opportunities, primarily FTSE-linked investments, in a clear and comprehensive manner. Whilst there is an arrangement fee of 3% generally to pay upfront, the advice I personally received whilst processing my most recent investments was excellent; the process also being a seamless and efficient one, despite the close deadlines.”

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Posted 9 years ago

“Service was fine, matter of fact & answered quickly.”

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Posted 9 years ago

“Postal service is excellent. Communication by phone is good.”

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Posted 9 years ago

“We found the help we received was delivered promptly. Everything appears to be on track and we would use Fair Investment services again. Iris Clements and Richard Hampton”

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Posted 9 years ago

“The service provided was good. The staff know about the products offered and very helpful.”

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Posted 10 years ago

“The service provided was good. The staff know about the products offered and very helpful.”

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Posted 10 years ago

“I had a quick reply and the information was clear and precise.”

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Posted 10 years ago

“I found references to fees rather confusing. Although I ended up sending the correct amount for charges I was unsure and also unsure about what figure I was to enter in the application form regarding fees and charges.”

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Posted 10 years ago

“Easy to understand and complete”

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Posted 10 years ago

“I have always found Fair Investments to be good. My only criticism is that when an investment matures say like my Investec plan when I reinvested it into another follow on Investment plan I am charged 3% by Fair Investment even though I receive no advice and made my own decisions. This means a plan paying 6% on maturity half of that profit is lost by processing it to another plan or even withdrawing the money costs me half my profits.”

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Posted 10 years ago

“Efficient service that meets my requirements.”

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Posted 10 years ago

“The only trouble Imhave found with dealing through Fair Investment is their mailing house, they do not send out the requested details without a further reminder call to head office Fair Investment. This has happened on more than one occasion and Can be very frustrating when trying to organise funds etc.”

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Posted 10 years ago

Dear Mrs Saffin, Thank you for your review. We take customer service and dealings with our mailing house extremely seriously. Please forward full details of the situation you describe to helpdesk@fairinvestment.co.uk so that we can discuss your feedback at our next Helpdesk meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments

Posted 10 years ago

“Quick and efficient. All paperwork clear and procice.”

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Posted 10 years ago

“Useful and informative newsletters. Some decent deals. a1rrangement fees a bit steep at 3%.”

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Posted 10 years ago

“All went as I expected with the investment process.”

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Posted 10 years ago

Fair Investment Company is rated 3.9 based on 176 reviews