Login
Start Free Trial Are you a business?? Click Here

Fair Investment Company Reviews

4.1 Rating 167 Reviews
80 %
of reviewers recommend Fair Investment Company
4.1
Based on 167 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email
Read Fair Investment Company Reviews
Visit Website

Phone:

0845 308 2525

Email:

helpdesk@fairinvestment.co.uk

Location:

20 The Mall, Clifton, Bristol
BS8 4DR

Write Your review

Fair Investment Company 5 star review on 3rd October 2024
Daniel
Fair Investment Company 5 star review on 24th June 2024
Andrew Nelson
Fair Investment Company 1 star review on 16th June 2024
Michael
Fair Investment Company 1 star review on 14th June 2024
CATHRINE SIMSHAUSER
Fair Investment Company 5 star review on 31st January 2023
Daniel
Anonymous
Anonymous  // 01/01/2019
Fair investments have been very good in the past and hopefully will be in the future
Helpful Report
Posted 9 years ago
I found the forms for re-investment to another ISA unclear with regard to financial advisers. You indicate that you do not give advice but charge 2 % ( £125 approx ) for doing nothing. As interest is now untaxed up to a limit it would have probably been better for me to re-invest in the 7% scheme on offer if you had advised me. It is most likely to be beneficial in commission for Fidelity.
Helpful Report
Posted 9 years ago
I have always found Fair Investments to be good. My only criticism is that when an investment matures say like my Investec plan when I reinvested it into another follow on Investment plan I am charged 3% by Fair Investment even though I receive no advice and made my own decisions. This means a plan paying 6% on maturity half of that profit is lost by processing it to another plan or even withdrawing the money costs me half my profits.
Helpful Report
Posted 9 years ago
Website information is clear and jargon-free – the helpdesk provides swift efficient replies to both email and telephone questions – all of which is very useful to me, the nervous novice investor!
Helpful Report
Posted 9 years ago
You present some excellent structured products, very profitable over the last 5 years or so, any discrepancies are handled by phone quickly and efficiently. I do wonder why I have to complete the same Fairinvest form every time when you must have about 10 on file? I also would suggest you ask more about yr client's circumstances, wealth, income, age and future expectations etc to offer a more bespoke service. Not criticism but suggestions as I think a more personalised service would bring you more business. I am very happy with what we have done together over the years and thank you very much. Peter
Helpful Report
Posted 9 years ago
Dear Peter, Thank you for your feedback, it is greatly appreciated and we will consider your comments and suggestions at our next review meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 9 years ago
Ive dealt with you on 3 investments and you have provided exceptional service,keeping me informed and reminded when i needed to be .
Helpful Report
Posted 9 years ago
Very speedy responses to all requests for information. Clear information in emails and on website.
Helpful Report
Posted 9 years ago
Efficient service that meets my requirements.
Helpful Report
Posted 9 years ago
The only trouble Imhave found with dealing through Fair Investment is their mailing house, they do not send out the requested details without a further reminder call to head office Fair Investment. This has happened on more than one occasion and Can be very frustrating when trying to organise funds etc.
Helpful Report
Posted 9 years ago
Dear Mrs Saffin, Thank you for your review. We take customer service and dealings with our mailing house extremely seriously. Please forward full details of the situation you describe to helpdesk@fairinvestment.co.uk so that we can discuss your feedback at our next Helpdesk meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 9 years ago
Quick and efficient. All paperwork clear and procice.
Helpful Report
Posted 9 years ago
Very good service with regard to ISA transfer of investment capital recently. Prompt and efficient response to email enquiries etc.
Helpful Report
Posted 9 years ago
I have found all my dealings with the company to be very professional, and I am continually updated on current investments. When making an investment it is dealt with quickly and efficiently. I feel confident that the company is doing it's best for me.
Helpful Report
Posted 9 years ago
The query I had when making a recent investment through Fair Investment was handled quickly and efficiently. I am very satisfied with the service.
Helpful Report
Posted 9 years ago
Easily digestible information, fast and efficient service.
Helpful Report
Posted 9 years ago
I have found this company a very helpful and professional company to deal with. Whenever I have invested with them their literature is very clear and their customer service is second to none. They have even provided their considered response to my queries (I hesitate to use the word advice) regarding products that are not in their portfolio when other companies have sidestepped the very same question(s).
Helpful Report
Posted 9 years ago
Useful and informative newsletters. Some decent deals. a1rrangement fees a bit steep at 3%.
Helpful Report
Posted 9 years ago
Timely and accurate handling of investment applications Phone queries always handled professionally and knowledgably Good product offer !
Helpful Report
Posted 9 years ago
Good source of investment options for those who can read and understand what the details are. Help desk is always polite and informative for any administrative type questions
Helpful Report
Posted 9 years ago
Easy to view site. Good place to get a range of investment options which would otherwise be harder to gain information about. Still need use your own judgement but good place to start.
Helpful Report
Posted 9 years ago
Excellent service particularly when calling in with a query. Staff are efficient, knowledgeable and friendly. So impressed I have recommended Fair Investment to several friends.
Helpful Report
Posted 9 years ago
Fair Investment Company is rated 4.1 based on 167 reviews