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Fair Investment Company Reviews

4.1 Rating 167 Reviews
80 %
of reviewers recommend Fair Investment Company
4.1
Based on 167 reviews
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Phone:

0845 308 2525

Email:

helpdesk@fairinvestment.co.uk

Location:

20 The Mall, Clifton, Bristol
BS8 4DR

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Fair Investment Company 5 star review on 3rd October 2024
Daniel
Fair Investment Company 5 star review on 24th June 2024
Andrew Nelson
Fair Investment Company 1 star review on 16th June 2024
Michael
Fair Investment Company 1 star review on 14th June 2024
CATHRINE SIMSHAUSER
Fair Investment Company 5 star review on 31st January 2023
Daniel
Anonymous
Anonymous  // 01/01/2019
All went as I expected with the investment process.
Helpful Report
Posted 10 years ago
I did eventually manage to sort out my re-investment however I didnt initially get the promised return calls and it all got rather last minute. The guy who eventually sorted it was fine but the lady I spoke to (twice) didnt ring me back as she promised to do and I was very tempted to just go elsewhere. Dont know what went wrong but it was poor service.
Helpful Report
Posted 10 years ago
Dear Mr Coates, Thank you for your review and I'm sorry to hear that you did not receive the expected level of service. We take feedback from our customers extremely seriously and a review of what happened with your re-investment will be discussed at our next Helpdesk meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 10 years ago
I FEEL THAT YOUR CHARGE OF 3% IS HIGH,BECAUSE IT MEANS THE COST IS 0.5% A YEAR. The services you carry out are performed in a duration of 4-6 weeks ,as I THINK. M.BAZZI
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Posted 10 years ago
Details are clear and informative and so the seeds for further investigation. Currently have 2 investments on the go derived from your emailed info
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Posted 10 years ago
Very easy to deal with for an experienced investor. Mail i.e. Application forms authority forms etc. dispatched promptly. The company operates, in my case ,on a non advisory basis but provides sufficient detail for an informed decision. Any fees charges are made clear at outset, but some deals are on quite advantageous terms which are flagged up. I like the scope of contracts and feel free to vary the degree of risk as outlined by the Group. I remain happy to invest through Fair Investments, and spread the risks across their wide range of investment vehicles -Vic Poole
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Posted 10 years ago
The service of providing information on available investments is good but I find the charge of 3% of the investment rather high. Perhaps a discount for regular investors could be considered.
Helpful Report
Posted 10 years ago
I have been investing through Fair Investment since 2010. They offer an excellent service, providing useful information through the Website, and helpful customer service when you have a question. I expect to continue making further investments in this way as circumstances provide. S.T.Sharpe
Helpful Report
Posted 10 years ago
Useful service for the long term investor
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Posted 10 years ago
Very informative and a great service I have been very satisfied with the investments I have made with Fair Investment.
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Posted 10 years ago
Excellent choice of investments and very helpful
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Posted 10 years ago
Fast efficient service
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Posted 10 years ago
Regarding my recently matured Morgan and Stanley defensive plan 5 (19th Nov) Correspondence for Fair Investments was very good ,but direct correspondence from M & S themselves disappointing to say the least. (One might be tempted to believe delaying tactics were being employed regarding repayment-I appreciate this is beyond your control )
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Posted 10 years ago
Easy to use and a very quick response. Used Fair investment a lot and am very satisfied with my experience both online and by telephone.
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Posted 10 years ago
Good interest rates, never had any problems. Prompt service
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Posted 10 years ago
generally good but I'm still awaiting a return call about missing quarterly payments from Morgan Stanley which haven't materialised this month and were due on 1st Dec. My call to Rob this morning refers.
Helpful Report
Posted 10 years ago
Dear Mr Davidson, We're simply looking for a review of the service we have offered to our savings and investment customers, for example our Helpdesk support, customer services, requesting product information or applying for a plan. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 10 years ago
It took me something over 3 months to find and make an investment because of the narrow time periods for isa transfers. During this time my money was not earning anything for me. The investment I chose has not started yet. My interaction with your staff and web site was excellent. A significant number of your proposed investment organisations appear to have been caught in mal-practice in resent years, which is somewhat worrying. In addition the fall back credit guaranteeing banks in the UK appear, by an large, to have demonstrated by cannot manage funds; thus the extra protection they offer smacks of being illusory. Roland Pullen
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Posted 10 years ago
I did have concerns this might be a scam. Entered small and have found to be all ok and avoids a financial advisor
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Posted 10 years ago
Communication excellent and quick via both electronic and post. Investments processed very fast. An excellent service.
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Posted 10 years ago
I wasn't happy with the guy who called me telling me that there will be £90 something charge for the 3K investment I placed. He sounded too imposing and didn't sound friendly at all. The whole process, online and posting stuffs without any human contact, was okay but to end it like that was disappointing (when finally in the whole process you get to talk to someone from the company).
Helpful Report
Posted 10 years ago
Dear Mr Licup, Thank you for your useful review and I'm sorry to hear that you were disappointed with part of our service. We take our customer service extremely seriously and your feedback will be reviewed and discussed at our next Helpdesk meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 10 years ago
Thank you for handling my recent investment. All processing seemed to go smoothly and I have started to receive monthly income payments from Meteor. I wish all money matters could be dealt with as efficiently.
Helpful Report
Posted 10 years ago
Fair Investment Company is rated 4.1 based on 167 reviews