“We have just had our front door and all windows replaced with Fairco and we could not recommend them enough. From our initial meeting with Jack our sales rep who explained everything in detail and went through all the alternative options to our fitting with Tony and the team the service was 10/10 and we are over the moon with the finished product!
Tony the fitter and his team were extremely neat and tidy and left our home spotless, teh installation was absolutely seamless and we will reccomend to all our friends and family!
Thanks again Jack Tony and all the team at Fairco”
“Paul and the crew were friendly, efficient and very professional in the work they done. Paul talked through the process and made sure everything was a perfect finish. Highly recommend.”
“Whilst the fitting was well done and I have to compliment the team but I have to say I am grossly disappointed with the after care. Window in Bathroom @ 6 months and the locking mechanism broke, ok these things happen and I accept that, but a new window should have greater longevity. Trying to get the lock replaced has turned into a "NATO Exercise", repair by appointment only and that is weeks away. Bitterly disappointed, other windows to be replaced, Fairco don't think so.”
Dear Tania,
Our records show that we carried out the original installation in January 2024.
On the 9th of September you contacted our sales office to inform us that the bathroom window handle was broken, our service team called you to arrange a service appointment for the 10th of September.
The service engineer called the client number on the contract and received no reply, this resulted in our service department rescheduling your appointment for the 16th of September. The service engineer carried out an inspection and recommended the replacement of the component.
We communicated to you, that the necessary part has been ordered and the next available date to fit this item would be the 1st of October, there was no charge for this service call out and the company is fitting the replacement unit within such manner and within such time as is consistent with the company’s normal delivery period.
“I am so happy with the doors and the men who installed them, and even the clean up afterwards. Everyone dealt with from the lady in the showroom to the men who called to check details were all so nice and answered all my questions. I would definitely use your service again and recommend you to all . Thank you”
“Installation of windows and doors for my house was completed this morning.
Reg and Josh were the main installers, with Jamie and Shay assisting yesterday.
The concrete cill had to be replaced in one of the bedrooms, which must have been very heavy work.
The team certainly worked hard, and all had a pleasant manner. Really tidy workers and care was taken with floors and furniture. Did great cleaning throughout the job.
The house is transformed, can't believe how well it looks. Very happy with the work. My daughter in Verbena had windows and doors installed by Fairco about 15 years ago, and I am glad I now went with your company for this project.
Many thanks to the installers, especially Reg and Josh.”
“By far the most efficient company I have dealt with in a longtime. Jack did an initial consultation could tell I had become increasingly frustrated with window companies trying to figure out what I wanted. He had a proposal back within a day. The 4-6 week installation went down to 2 weeks. The fitters were excellent. The product is fine, please with the aesthetic on the outside”
