“We ordered oat milk from the UK for our diary intolerant toddler and followed their instructions to make sure were aboe to order. Since then we’ve had confirmation that the transaction went through, followed by denials, then refusal to share any proof following order confirmations. All chats on their website were shut down as soon as we mentioned our order number. We’ve had to raise a fraud case with our bank to pursue as they confirmed the order had gone through and traced it through their records. Would’ve trust them at all.”
