Woolley & Co, Solicitors Ltd Reviews

Name: Woolley & Co, Solicitors Ltd
Address: Silverstone House, Gaydon, Warwick, Warwickshire
Rating: 4.42

4.4 Rating 143 Reviews

84 %

of reviewers recommend Woolley & Co, Solicitors Ltd

Company Reviews

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Metrics

4.4

Based on 143 reviews

Customer Service
Communication Channels	Email, Telephone

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Phone:

01789 330310

Email:

info@family-lawfirm.co.uk

Location:

Silverstone House,
Gaydon,
Warwick
Warwickshire
CV35 0EP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nick Wiseman of Wooley & Co dealt with my divorce. After having spent hours and hours researching how to deal with a divorce legally I found Wooley & Co and decided to call. I wish I had of done it from the start. Nick put me completely at ease explaining each step of the procedures to follow. Never rushed and always returning calls with the minimal of delay, which when you have questions is a Godsend. I have since recommended friends to the Wooley & Co firm and would only do that from having the faith that they'd be looked after as well I was. Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you, Lee. We are pleased that you are so satisfied with the outcome and the service Nick provided you and that you have recommended us. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“Was taken to the cleaners by the family court system , and this firm , outrageously poor representation from Rebecca , awful communication, extravagantly expensive , after all money was squeezed out was told to go social services if I had worries BEWARE you have been warned”

Helpful Report

Posted 3 years ago

We are concerned to read your review. If you would like us to look into the service you received from Woolley & Co please contact us on 01789 330310.

Posted 3 years ago

“I contacted Mrs. Ratchford regarding divorce i.e. decree absolute as a non-resident of the UK and my experience was as seamless as it was speedy. Mrs. Ratchford was expeditious and accommodating in our communications throughout the entire process, which was paramount considering our respective timezones. Her ability to coordinate the submission and acceptance of all official documentation was as adept as one could hope for; my greatest concern was the success of contacting my spouse in order to amicably agree to terms and Mrs. Ratchford showed exceptional skill as a proxy and mediator. Between being a layperson as well as unfamiliar with UK marriage laws, I expected a drawn out and daunting process, but Mrs. Ratchford's professionalism and cohesive approach to my needs made interactions with regulating bodies, the courts, and all interested parties as effortless as it was straightforward. I highly recommend this solicitors group; to make such a potentially stressful formality this routine really speaks to the masterful competency Mrs. Ratchford has achieved.”

Helpful Report

Posted 3 years ago

Thank you Ahmed, we are very happy that Alison was able to help you! Regards, Woolley & Co, Solicitors

Posted 3 years ago

“As a 45 Year old man at the time with no idea of what or why his wife decided to leave him, in utter shock and pieces, with no idea of what to do or who to ask for help. Alison was a tremendous help to me from the get go, with her help and support, she listened, she advised and truly cared about me as a client. If you are fortunate enough to have Alison represent you, I am sure you will as I did, immediately pick up on the confidence within Alison to represent you. Alison made a very difficult process a lot easier for me and whole heartedly, I recommend Alison & Woolley & Co Solicitors. Alison truly specialises in this field.”

Helpful Report

Posted 3 years ago

Thank you for your kind comments John. We are pleased that you are so satisfied with the service that Alison provided you. We are always pleased when clients would recommend us. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I cannot recommend Alison Ratchford enough. She picked up my case at a time when it was in dire straits, and turned it around. Not only is she very knowledgeable and very experienced, but she is also very approachable and always provide straight and sound advice. She was totally invested in my case and knew it back to front. I felt I was completely supported during the whole process, and the feeling of being in very capable hands alleviated a lot of the stress of the situation. From a financial point of view, the cost of each step of the process was always very clear and completely transparent, which helped greatly to budget. Thank you Alison, I can't say enough how grateful I am!”

Helpful Report

Posted 3 years ago

Thank you for your kind comments, Sebastien, we are pleased that you are so happy with the service that Alison provided you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“Although professional Karen Willis was helpful, friendly and approachable, always upfront about prices, and maintained good contact (usually replying the same day). I would recommend and use her again if the need arose.”

Helpful Report

Posted 3 years ago

Thank you, we are pleased that you are so satisfied with the service Karen provided you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I highly recommend Ian Giddings. With his help and advice I'm now seeing my son again after a very difficult break up where my ex made unsubstantiated claims of abuse, thankfully it didn't drag on for too long. He's been honest and professional throughout and replies quickly to any communication. Thanks again to Ian for all his help from myself, my son and my family.”

Helpful Report

Posted 3 years ago

Thank you, Daniel. We are pleased that you are so satisfied with the outcome and the service Ian provided you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I have met Nick when my whole divorce process was early and was clouded with a lot of uncertainties after my EX decided to go to a lawyer instead of the previously agreed just share everything. Nick was very knowledgeable and understanding and was always happy to give good advice. I was very happy throughout the whole process. Would highly reccomnd Wooley & Co to anyone.”

Helpful Report

Posted 3 years ago

Thank you, we are very happy that Nick was able to help you, and that you would recommend us! Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I won't forget the day I first met Kimberley to discuss my divorce. My head was all over the place, I was confused and really didn't know what to do. You put my mind at ease immediately and I left the meeting feeling 100% more confident and clear headed. If anyone ever thinks they want to try and save a bit of money and not use a family lawyer when things aren't straight forward then they're wrong. It helped me think straight and get on with the important things like keeping my job going, looking after my children, moving house and leaving the legal stuff to you. I felt like I was in good hands. My wife thought that she could dictate every aspect of our divorce and when she received the first corresponce from you it was like a shot across the bow. She knew I was in good hands and backed off. The divorce is now complete but the most important thing is that our children are really happy living between the two of us whilst we can move on with our lives. Thanks so much for all you've done.”

Helpful Report

Posted 3 years ago

Thank you, Martin, we are pleased that you are so satisfied with the service Kimberley provided you and that your children are happy. Regards, Woolley & Co, Solicitors

Posted 3 years ago

““I hired Woolley & Co, Solicitors, my lawyer Nick Wiseman to help me out with a difficult divorce. I was left with uncertainty from my husband for years but Nick from the beginning till the end he gave me hope, clarity and gave me positive results! Nick was always available to chat on the phone or with quick answers by email and super professional. He made me feel a lot better and happier. I’d hire them again.” Thank you Nick and all your team :)”

Helpful Report

Posted 3 years ago

“I am extremely happy with the outcome of my case. I received a first class service from Woolley & Co's solicitor Kate; her support and advice throughout was professional and supportive. I cannot thank Kate, and Woolley & Co, enough for all they have done in managing my situation - thank you!”

Helpful Report

Posted 3 years ago

Thank you for your kind comments. We are pleased that you are so satisfied with the service that Kate provided you. We are always pleased when clients are happy with the outcome of their cases. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“i used woolley &co for my divorce the best solicitors i was assisted by catherine edmonsdon her dedication and service was firsr class from start to finish she is the best in the industry i recommended catherine and wolley and co to anyone they were great thank you catherine for all your help all the best to all at woolley and co and thank you deffo use again”

Helpful Report

Posted 3 years ago

Thank you for your kind comments, David, we are pleased that you are so happy with the service that Catherine and the firm provided you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“All along they were trying to get me to pay more than what I paid for a basic divorce. Finally, I paid some more for advice on how to handle the financial part, but then explained that I couldn't pay for it any longer. When I sent an email about where I was with everything pertaining to the divorce, and as a way to explain why it was on hold because my x was dithering on the financial settlement details...I was charged by Woolley & Co. again just because I spoke about the finances in the email. Added to that, my solicitor was quite rude at times, especially when I confronted her about the extra charges. She and Co. even took the time and effort to go through all the exchanges and "investigate" my claims of overcharging, only to tell me that they were right and I was wrong, and in fact they should have charged me more. Such poor customer service I have never seen from a law firm. My solicitor was also frequently very late in her reply's. Lastly, and this is the cream of the crop, my divorce was final in May 2020 but my solicitor just let me know in February 2021!”

Helpful Report

Posted 3 years ago

Rebecca, as you know your complaint has been through our full, independent complaints procedure. It’s therefore disappointing that you felt the need to write this review as none of your claims have been substantiated. Woolley & Co, Solicitors

Posted 3 years ago

“Any break up however unusual is stressful, but this company have a calming and practical influence. Factual and pragmatic approach, realistic and honest. Andrew Robotham was my support with Woolley & Co and I cannot recommend him highly enough for guiding me to a realistic outcome especially during this pandemic. Thank you for your patience and common sense....”

Helpful Report

Posted 3 years ago

Thank you, Helen, we are pleased that you are so satisfied with the service Andrew provided you, and that you would recommend him. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I have been very happy with the service I received. Everyone I dealt with was always very responsive and helpful via multiple means of contact. I was happy that the price I paid was fair too, having got several quotes. I don’t feel at all uncomfortable or belittled in my dealings as has previously been the case with lawyers. Every effort was taken to explain each part of the process and put me completely at ease.”

Helpful Report

Posted 3 years ago

Thank you for your kind words, we are glad that we were able to help you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“As my divorce case was international and had quite complex circumstances, I was turned away from multiple London law firms outright. I was assisted by Rebecca Franklin and couldn’t fault her dedication and the wonderful service she provided every step of the way. Thank you Rebecca for helping me through one of the most difficult and complicated times of my life, and getting that divorce! I recommended this law firm”

Helpful Report

Posted 3 years ago

Thank you, we are pleased that you are so satisfied with the service Rebecca provided you. Regards, Woolley & Co, Solicitors

Posted 3 years ago

“I literally paid £1200 for something I had already sorted out and was made use of by this law firm. I literally paid this amount for one application that was sent by the solicitor handling my case to the concerned court and few emails between us. Our initial agreement was to apply for a divorce and after a year of communication back and forth(almost) and a loss of £1200, I still stand where I was to start with. The create a web of legal terms around you that, as a common man, you have no clue of and then strangulate you with it. When it came to actually applying for divorce, i was given an estimate up to £12000. Basically, I threw my £1200 down the Thames.”

Helpful Report

Posted 3 years ago

I am disappointed to read your review. Having reviewed your file it is clear your case was not a straight-forward divorce application. If you wish to discuss your comments further please call on 01789 330310. Andrew Woolley

Posted 3 years ago

“If you want an overpriced solicitor with very poor skills choose this firm. You hire them and they give you an inexperienced person who finds it difficult to string a sentence together. Very disappointed and would never use them again.”

Helpful Report

Posted 3 years ago

I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us on 01789 330310 Andrew Woolley

Posted 3 years ago

“Quyen Trickett cost my ex-wife almost £26000 my cost £5,000 I kept the house thank god she's not a very good solicitor”

Helpful Report

Posted 3 years ago

I am disappointed that you were not satisfied with the service you received from Woolley & Co. Please do call us on 01789 330310 if you would like to discuss your comments further. Andrew Woolley

Posted 3 years ago

“Woolley & Co Solicitors came highly recommended to me from a friend and I would now like to forward the same high recommendation to other potential clients. I soon became assured that I was in the best of hands. Mr Robotham’s advice was consistently clear and attentive to our needs, providing us with balanced sympathy and professionalism. We cannot praise him enough for his support through many painstaking Court Hearings. He was very patient and attentive throughout the whole process. We feel he was as hopeful as we were for a fair result, feeling our pain along the way. For this we cannot thank him enough, for all that he has continued to do for us. Staff in all departments, were prompt with return emails polite, patient and always helpful with any queries over the telephone. If you are daunted by the prospect of going to Court for the first time then choose Woolley & Co Solicitors, you will be sensitively and professionally looked after with the prospect of a satisfying result. We would use Mr Robotham at Woolley & Co, Solicitors again in the future, because of his exceptional client service.”

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Posted 4 years ago

Thank you for your kind comments, Annette. We are pleased that you are so satisfied with the service that Andrew provided you. We are always happy when clients would recommend us. Regards, Woolley & Co, Solicitors

Posted 3 years ago

Woolley & Co, Solicitors Ltd is rated 4.4 based on 143 reviews