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fansidea.com Reviews

2.4 Rating 151 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.53%
Industry Average
Very affordable; the jersey I ordered looks as good, or better, than others I have ordered from very expensive websites. Most importantly, my interaction with Customer Service (the design team ) was amazing. My design has a trademark concern, the team at Fansidea quickly came up with an alternate design and the jersey is awesome. Thank you to the Fansidea team. I will always recommend you to friends.
posted 2 months ago - Michael Isaza
I emailed customer service about 10 days after placing my order to check on status and they responded quicly with tracking information, saying it had shipped.
posted 3 months ago - Vicki
I would like to express my sincere gratitude to the Fansidea customer service team for their assistance. I was unsure about the sizing, but the online team helped me effortlessly. All I had to do was provide my height and weight, and they took care of the rest. I am very pleased with my custom basketball jersey.
posted 4 months ago - Charles
2- Customer service is in need of an overhaul.
posted 5 months ago - Johnny
We needed to change our order and emailed customer service. They responded within a day and helped us. We got our order yesterday and are happy customers!
posted 5 months ago - Anonymous
Hello, Riverside Payments placed a large order with you that has yet to be sent out. We need these jerseys ASAP for a corporate event and have not heard back from customer service. We will do whatever it takes to get them in time. Please help us get these jerseys!!!
posted 6 months ago - Brennan
Besides the fact that is company is overseas,and everything is handmade,they responded to EVERY Email.My order took about 3 weeks to arrive. Customer service is better than some American companies.Will do businesses again!!
posted 9 months ago - CB
I ordered on May 19th and received my order today on June 15th. My son loves his jacket. I had them add extra when they reached out for my design approval they didn’t charge me for the additional patch. Customer service was extremely friendly. They took longer than expected to deliver but when they delivered THEY delivered!!
posted 1 year ago - Ebony Ingram