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FashionEyewear.co.uk Reviews

2.6 Rating 248 Reviews
E
Happiness Grade

Phone:

0208 987 2400

Location:

426 Chiswick High Road, London United Kingdom

E

Refund - Difficult

41.18%
Industry Average
I contacted a Fashion Eyewear representative through their website, and received a response a day later confirming the cancellation, and about a week later I received a full refund.
posted 1 month ago - Anonymous
At this point, I just want either my glasses or a full refund.
posted 3 months ago - Anonymous
When I raised the issue, they refused to take full responsibility and only offered a partial refund for the frames, forcing me to pay for useless lenses.
posted 4 months ago - Sohel Saiyed
The company just gaslit me, lied to me and refused to refund the entire purchase.
posted 10 months ago - MG
Received faulty glasses and lens were of a poor quality. On top of that, customer service were awful! So hard to get hold of (the phone rings out or they pick up and hang up on you soon after). Still waiting for my refund.
posted 11 months ago - Anonymous
Awful customer service. Exchanged emails back and forth about my package never arriving and they still refused to refund me. I provided them proof from a royal mail investigation which confirmed the parcel never arrived to me, yet I am having to go through my bank to claim my money back. Would never buy from here again.
posted 1 year ago - Anonymous
2 month ago I had bought A Prada frame, and it didn’t arrive even I had pay for faster delivery. No answer, no refund. Please DO NOT BUY ANYTHING TO THIS COMPANY . Please, please.. use Amazon it is safe and easy to return it.
posted 1 year ago - Carlos
As a result I was promised a partial refund (10%) which I’m still awaiting.
posted 1 year ago - Anonymous
This is a fraudulent site , the pictures in their web are not what they send you. You cannot even get a refund. How is this site still Operating?
posted 1 year ago - Anonymous
Now I will order from another company and get a refund from this one.
posted 1 year ago - David