Login
Start Free Trial Are you a business?? Click Here

Fast Software Reviews

1.3 Rating 120 Reviews
0 %
of reviewers recommend Fast Software
1.3
Based on 120 reviews
Shipping & Delivery
On-time Delivery
Greater than 87%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Fast Software Reviews
Visit Website

Email:

social@fastsoftware.co.uk

Location:

71-75 Shelton Street, London, Greater London
London

Write Your review

Anonymous
Anonymous  // 01/01/2019
I've never received the link and when I contacted the company they said to check my junk folder. Needles to say, it wasn't there. I will never buy from this company, plus I want my money back.
Helpful Report
Posted 5 years ago
Beware of the low prices. My software download included a bitcoin mining trojan malware that fortunately my antivirus software prevented from loading. I immediaely requested a refund the same day and no response from Fast Software. Buy from them only if you want to throw money away.
Helpful Report
Posted 5 years ago
You need to provide me with the actual link so I can download the Microsoft Office 2016 ( I paid for it already but you guys are not providing me the link to download ) . OR REFUND my money.
Helpful Report
Posted 5 years ago
Processed the payment for the product, and never rec'd an email with the product code to download. Sent two requests for a refund and no response from the company.
Helpful Report
Posted 5 years ago
Order Office Home and Business. Was given Office Pro Plus. Did not install, asked for refund, kept being told I was given a "free" upgrade to Pro Plus even though I said many times i did not want Pro Plus. Refused to refund, or give software that was purchased. Run from this seller while you can.
Helpful Report
Posted 5 years ago
Emailed them and never gotten a response. I ordered the Microsoft 2016 for Mac one user but can’t use all the functions, my excel keeps on crashing and I keep getting a pop up that ask for a password/key which was supposedly pre installed in the package.
Helpful Report
Posted 5 years ago
I could not download your Microsoft Office 2016, after many hours of trying. I wrote to a Jack Woods in your US office wit=th very little response. He finally stopped replying to my requests. I asked for a refund and that's when he stopped replying. I will notofy my Capital One credit card company and will open a complaint unless I receive my full refund.
Helpful Report
Posted 5 years ago
Bought Microsoft software from this company and NEVER recieved it. Tried “chatting” with an employee and they were absolutely no help. Told me to email their help line. I emailed twice with no response. Contacted my credit card company to despute the charges. Don’t waste your time or money
Helpful Report
Posted 5 years ago
Software didn't work, would like a refund, company not honoring my request for a refund.
Helpful Report
Posted 5 years ago
My Microsoft package will NOT download as I have an HP Chrome Book and no where did it state this was not compatible with my laptop. I want my money back.
Helpful Report
Posted 5 years ago
The Microsoft license app downloaded is giving hard time. Stays frozen and make me restart over and over the app. There’s a Microsoft technical issues threat not bein solved.
Helpful Report
Posted 5 years ago
I got charged a foreign exchange fee, which I did not expect from a vendor with "USA" in its name.
Helpful Report
Posted 5 years ago
I spent time in a chat window with an idiot who had NO clue how to address the software issue I was facing. I ended up emailing support and received the same stupid answer I received from the person I was chatting with. BOTH solutions DID NOT work. FYI...I will NEVER purchase software from your site again. Additionally, I have blasted how POOR your tech support is and the INABILITY to assist a customer all over Facebook, Twitter and have blogged regarding how POOR the interaction was with Fast Software. Lastly, I figured out how to install Visio. Your Tech Support should be retrained!
Helpful Report
Posted 5 years ago
It did not work on my Mac.
Helpful Report
Posted 5 years ago
Didn't get my software initially, also didn't seem to hear back from customer support. However, everything they sent got junk filtered so in hindsight I saw that they did respond quickly and my bad experience was completely the result of overaggressive email servers.
Helpful Report
Posted 5 years ago
I am having loads of issues with the software sometimes does not load up or i open it and it freezes. the outlook on the emails takes an age to load then freezes or does not start up. feel very disappointed
Helpful Report
Posted 5 years ago
I bought one of their products and then my computer broke. I paid £25 for something I only had use of for a few months. I sent Fast Software an email asking if I could reinstall Office 16 on my new computer and was totally ignored, would I buy anything else from them? Probably not, nothing wrong with the product but the after sales service is not good.
Helpful Report
Posted 5 years ago
Not as advertised. Not a 64bit download. Just a 32 bit like all the rest. Took a long time and several web sites to get it to work and I am not sure my copy is now legal.
Helpful Report
Posted 5 years ago
I live in Tacoma, Washington not far from Micro Soft headquarters, in Redmond Washington, and the downloaded product and Key did not work. Not happy with your product at this time. I would not mind a refund back to my credit card. Cell 1-253-239-7687 EdWilliams991@gmail.com
Helpful Report
Posted 5 years ago
At first it was fine until Microsoft blocked the license key .
Helpful Report
Posted 5 years ago
Fast Software is rated 1.3 based on 120 reviews