“The worst customer service, I have cancelled the app within a week but did not get a confirmation email, so it appears I did not cancel fully, so they charged me for another month, when I said that I don't need it, they refuse to refund, even if I contacted them the same day I was changed.”
“his program is a scam. I did not complete enrollment, including filling out my address for my credit card, and my credit card was billed. I never downloaded the app, never received a plan. When I reached out to costumer service, they declined to refund my money, kept referring to the agreement in the enrollment process. How could a person enroll without even completing their billing information? A reputable company would refund for an unused product. This company is shameless. BEWARE”
“Tried to cancel within 5min of signing up as information was not as advertised. They let me cancel future subscription.would not refund the initial payment plus there is international charges.”
“Warning: Fast Easy App is a SCAM!
I strongly advise against downloading this app. I canceled my subscription within the first few days of purchasing it, yet I was still charged $38.95 for two consecutive months, totaling nearly $80. When I noticed these charges, I immediately contacted customer service, explaining that I had canceled the subscription the same day I bought it. However, they insisted that I hadn’t canceled it.
I clearly remember removing it from my subscription list, so I asked them to verify with their technical support. Their response was shocking: "Since you purchased the plan on our website, the subscription won’t be displayed in your Apple ID or Google Account." I wasn’t even aware their website existed! After researching the app further, I found that Google itself has flagged it as a scam.
It appears that positive reviews for this app have been purchased. They’re just taking advantage of people and stealing money. Stay away from this app!
I have provided few screenshots here.”
“I am stuck in Fasteasy, being charged £26 a month, which I didn't sign up for. I was told it was free. I can't contact them to get out of it.
Don't have anything to do with them. If you're in it, you're in it for life, like the Moonies.”
“Did 7 day trial & was then charge for the month despite cancelling
Would not recommend
Really disappointed that you can take the money for a month robbery.”
“trying to cancel subscription that we never really understood in the first place. Now they’re charging for things that we never agreed to and I cannot get in touch with anybody.”
“This app says it's free, it's not. It's a scam. Not only is it not free, but there's the unauthorized subscription that's double the price. Beware!!!”
“Absolute scammers to avoid at all costs. Requested a refund with 15 minutes of purchasing as I was told all eating plans were included at time of sign up just to discover there was an additional payment required to access this information which was totally misleading. Have requested a refund several times just to be repeatedly told that I do not meet their refund guidelines. This company is a sham and should be investigated as refusing refunds is illegal and they hide behind their so called refund policy which basically says nobody is entitled to a refund for any reason what so ever. If I could give this company zero stars I would.”
“I did trial for 1 month free and canceled as I did not see benefit. Just discovered that the last 4 months I’ve been charged $30.99 each time.
I went to the website to login and my phone recognized the site for my login credentials, and my login credentials were rejected. I then tried forgot my password and when I enter my email, it says something went wrong and I never received a password reset. I immediately called my credit card company and put a block.”
“Do not deal with scammers!!! Stay away from this site and this service. They charged me 59.10 euros within 3 minutes. Any click on this site will cost you something. My email exchange only confirmed my opinion. I did not get a refund on one of these two subscriptions. The signed designed in such a way and refund "policy" made only to keep money they steal from naive people.”
“The App is not adding anything to your fasting diet except keeping the time that you can do it with your phone.
They charged me 38.95 without sending any message or mail and do not accept to refund me. Do not make my mistake!”
“App is useless. It's useless, really bad. It's not even worth 1 cent.
Company acts in bad faith with customers, renews the
plan without authorization and when you ask for a refund, they refuse to return your money claiming that "it's not company policy". I want my money back. DO NOT PAGE TO HAVE THIS APP, IN ADDITION TO BEING USELESS, THE COMPANY IS NOT REPUTABLE.”
“Scam scam. Not satisfaction guaranteed. Health issue they will not refund you. Reporting to BBB and posting their reply and reason. Never got refund.”
“I sent for a free sample bottle of gummies for which I was charged for delivery even though I've yet to receive the bottle of gummies as advertised and now I'm receiving a bill for a service I've never agreed to so I would like to ask if you would kindly respect my wishes with no harm done and no bad feelings so I hope we fully understand each other and I wish you all the very best with your future enterprises.”
