“Ordered product Wednesday, promising Thursday delivery. It arrived on Friday, with no delivery options or timing, and had been badly damaged. Fastfix were useless, and told me the best they could do was collect it the following Tuesday, and send another the following Wednesday - a week after it was due.
Zero customer care, zero effort made, poor service.”
“Always buy my makita kit from these guys , delivered on time and you can’t beat makita build quality , the service is great and the special offers are always worth a look”
“Very poor customer service post sales, ignored emails and dismissed machine faults. Left a fair and honest review on an online platform. Trader responded with a completely fabricated response. Worst experience ever with a power tool supplier. Very Disappointing.”
“Product purchased. Awaited delivery. Chased only to be advised not in stock but stock pending. Waited a further 2 weeks to be told stock not in and that which they had was earmarked for other orders- presumably those considered more important commercially. Not happy so cancelled order.”
