Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 618 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Fastway Couriers Ireland 1 star review on 19th December 2024

Anonymous

Fastway Couriers Ireland 1 star review on 7th December 2024

Anonymous

Anonymous // 01/01/2019

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“Never able to deliver and no collection points, nearest depot over 50 miles away. What is the point in this delivery company that can not deliver.”

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Posted 14 hours ago

“The worst delivery service in Ireland, period!! My package was not delivered at all, I got the message saying they tried, but never did! Dreadful! I would know if they tried to deliver, as someone is always home or I'm working from home. Awful communication, never get answer back!”

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Posted 5 days ago

“The customer service is dreadful keep closing tickets without solving anything,you can't ring them as there is no number available”

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Posted 5 days ago

“Fast way ,more like slow way. Diabolical service.”

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Posted 1 week ago

“Absolutely terrible, how this inept excuse for a courier service is still operating, constantly delivering parcels to addresses to mystery areas, no customer service and 3 times in a month I've had parcels lost and they refuse to take responsibility, I've started cancelling orders now if I see they're using fastway”

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Posted 1 week ago

“Possibly the worst delivery service in Ireland, should be called Castaway Any time I have been waiting on a parcel from these cowboys I get constant emails to let me know they've attempted to deliver it despite zero attempts to actually deliver it (I work from home so I would know if someone had actually tried to deliver) Always an issue, have never had a single transaction with Fastway that hasn't required time and energy from me on following up with them”

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Posted 1 week ago

“Absolutely awful. I will not reorder from companies that use them. They have left parcels in a post office 10k away. They throw parcels over the wall and drive away - no notice, no message. Have found deliveries soaking wet after several days. Terrible service and very hard to contact to ask for any help.”

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Posted 1 week ago

“I have experienced multiple instances of poor delivery service. There have been several occasions where I was expecting a delivery, but it never arrived.”

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Posted 1 week ago

“Frequently say parcel has been delivered when it has not. Impossible to deal with. Zero importance placed on customer care. Can companies please use alternative professional couriers. Fastway are damaging your reputations”

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Posted 1 week ago

“Are there bigger retards than Fastway Ireland? (Probably no)”

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Posted 2 weeks ago

“Parcel should’ve arrived 2 weeks ago & has been “misdirected” 6 times, still no sign of it. Woeful service!!”

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Posted 2 weeks ago

“Most incompetent delivery service they don’t ever notify you when they are delivering and just return your item if your not in no emails no messages nothing any other delivery puts my package in letter box they don’t ever try and deliver.”

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Posted 3 weeks ago

“Very very bad.they are no good.bad service.they don't care about customers goods”

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Posted 4 weeks ago

“This company are horrendous two days in a row parcels left on door step no knock or bell ring to let you know they are there no email to say they were delivered so I could go out and get them so they could have been stolen and then you have no comeback because they will tell you they were delivered please tell your drivers to knock or ring people's doors so we can retrieve our goods.”

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Posted 4 weeks ago

“This company regularly don't bother bringing parcels to the address listed on the orders. They just dump them in a local shop. All my neighbours are sick of this Incompetent service. I've closed accounts with retailers who uses them. Very poor service.”

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Posted 1 month ago

“They keep throwing my parcels at the door and breaking my eketronics”

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Posted 1 month ago

“Fastway couriers are stating that they deliver 3 parcels to me on separate days. BUT I have received NOTHING. I have raised complains but no response. No customer service and no responsibility on the lost parcels. Shocking service”

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Posted 1 month ago

“Deliveries are either damaged or extremely late.”

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Posted 1 month ago

“Absolutely terrible. Fastway couriers delivered my parcel to the wrong address and subsequently blamed me for a service and job THEY are paid to provide! Someone from the company (perhaps a driver, not sure) then contacted me and rudely accused me of inputting the address incorrectly, which perplexed me as I was 100% sure I had not in fact done that. He told me it was my responsibility to present at the incorrect address and retreive the parcel myself!!! After explaining that both of my kids were ill and I could not do that nor was it my responsibility to do his job, this Fastway employee continued to talk at me rudely for approximately 10 minutes. I retrieved all my order receipts, which confirmed that I had in fact entered the correct delivery details at the time of purchase (the ONLY time I had had to enter them). I then contacted the retail company from which I had purchased the items, and Fastway customer care, attaching all the documents which proved that this mistake had nothing to do with me. The retail company promptly responded the next day, apologised and confirmed that they are currently investigating the poor courier service I experienced. Fastway customer care, on the other hand, has yet to respond! Speaks volumes. Do not use this service. Absolutely disgraceful.”

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Posted 2 months ago

“Worst delivery company ever!! Avoid at all costs... drivers are the laziest people & customer Service is non existing”

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Posted 2 months ago

Fastway Couriers Ireland is rated 1.1 based on 618 reviews