Fat Face Reviews

“ You keep marketing products that are NOT for sale. Not just once, but many times. When enquiring to availablity, you dont know, and continue to add more items, with the lets say 'skirt' being worn, but not available for order. 6 weeks of marketing and not available. This is frustrating and poor business delivery. ”

“ Purchased jacket and paid express delivery on line - all confirmed via email, received email today to say order has been cancelled despite the fact the jacket is still available on website. Customer service is appalling - tried to contact via email, telephone and customer assistance on line - all useless. Avoid at all costs! ”

“ Parcel is at Evri delivery depot since 1st Jan. ”

“ Placed an order and expected express delivery ( for orders over £100 ) yet 5 days later and still not received ! Emailed customer services but no doubt they will blame COVID yet again for the poor customer service. ”

“ I have placed an order 16 days ago with a promise of a "Delivery usually within 14 days" on the company's website. ”

“ I had to pay $22 (2) for the delivery, they don't cover it. ”

“ I reply back requesting if they could send the bag on next day delivery so it reaches before my partner flight back home (as it was a gift for someone there). ”

“ I reply back requesting if they could send the bag on next day delivery so it reaches before my partner flight back home (as it was a gift for someone there). ”

“ They also lied about being lost in the post but it was shipped internally by FatFace not a delivery agent. ”

“ 5 weeks awaiting for my delivery...tired of emailing some poor customer service staff member who has no control or responsibility for online lack of of service. Would quite like my money back now..... ”